Complete this task to reverse the charge of a service fee line (SVCFE).
Step-By-Step Guide
Step | Instructions | Additional Information |
|---|---|---|
| 1 | From the Act: [ID] > Active AR tab of the guarantor account, select the SVCFE line to reverse. | Use the Filter by DOS option to filter the service fee line items by date of service. You can either type the date in the space provided or use the Calendar Control tool by clicking the arrow and selecting the date on the calendar that appears. To include all service fee lines items, clear the date from the Filter by DOS field. |
| 2 | Click Reverse. The Reverse Charge confirmation window opens.
| |
| 3 | Click Yes to confirm the charge reversal. The sub-entry RVFEE activity code with the offsetting entry to the SVCFE amount is recorded under the CLAIM sub-entry of the SVCFE line that was reversed. The account balance is updated to zero. |
Act: [ID] / External Collections Tab
Update Person / Person Information Tab
Update Person / Address History Tab
Applying Service Line Adjustments
Rebilling Claims with Fee Changes
Rebilling Claims without Fee Changes
Reversing Miscellaneous Adjustments
Reassigning Financial Responsibility
Transferring Service Fee Lines to Internal Collections
Transferring Service Fee Lines to External Collections
Canceling Pre-Collections on Service Fee Lines
Suspending Pre-Collections Eligibility Status on a Specific Service Fee Line
Holding Statements on Specific Service Fee Lines
Generating the Remit Detail Report
Printing the Account AR Activity
Not applicable for this topic