Complete this task to reverse the charge of a service fee line (SVCFE). 

Step-By-Step Guide

Step

Instructions

Additional Information

1

From the Act: [ID] > Active AR tab of the guarantor account, select the SVCFE line to reverse.


Use the Filter by DOS option to filter the service fee line items by date of service. You can either type the date in the space provided or use the Calendar Control tool by clicking the arrow and selecting the date on the calendar that appears. To include all service fee lines items, clear the date from the Filter by DOS field.


2

Click Reverse. The Reverse Charge confirmation window opens.


3Click Yes to confirm the charge reversal. The sub-entry RVFEE activity code with the offsetting entry to the SVCFE amount is recorded under the CLAIM sub-entry of the SVCFE line that was reversed. The account balance is updated to zero.






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