Complete this task to prevent the generation of paper statements containing a particular service fee line or any service fee line paired with a specific date of service. 

Step-By-Step Guide




From the Act: [ID] > Active AR tab of the guarantor account, select the service fee line.


Click Hold Statement. The Hold Statement window opens.


Select one of the options:

  • Hold statement for this SVCFE - prevents a paper statement from printing for the highlighted service fee line only
  • Hold statement for all SVCFEs with date of service MM/DD/YYYY - prevents paper statements from generating on any service fee line with a date of service identical to the highlighted service fee line
4Click OK to save the setting.

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