Complete this task to preview images attached to a charge or payment. If the charge or payment has an attached image, the 
icon is shown next to the activity code: SVCFE, IPYMT, GPYMT, or EPYMT.
Step-By-Step Guide
Step | Instructions | Additional Information |
|---|---|---|
| 1 | From the Act: [ID] > Active AR tab of the guarantor account, select a line item with the attachment indicator ( | Use the Filter by DOS option to filter the service fee line items by date of service. You can either type the date in the space provided or use the Calendar Control tool by clicking the arrow and selecting the date on the calendar that appears. To include all service fee lines items, clear the date from the Filter by DOS field. |
| 2 | Click View Attachment. The Image Viewer [Batch ID] window opens.  | The images in the image set appear as thumbnails in the thumbnail pane. |
| 3 | Open the Set ID drop down list and select the image set that contains the images to view. | |
| 4 | In the thumbnail pane, select the thumbnail of the image to view. |
|
Act: [ID] / External Collections Tab
Update Person / Person Information Tab
Update Person / Address History Tab
Applying Service Line Adjustments
Rebilling Claims with Fee Changes
Rebilling Claims without Fee Changes
Reversing Miscellaneous Adjustments
Reassigning Financial Responsibility
Transferring Service Fee Lines to Internal Collections
Transferring Service Fee Lines to External Collections
Canceling Pre-Collections on Service Fee Lines
Suspending Pre-Collections Eligibility Status on a Specific Service Fee Line
Holding Statements on Specific Service Fee Lines
Generating the Remit Detail Report
Printing the Account AR Activity
Not applicable for this topic