Complete this task to prevent the generation of paper statements containing a particular service fee line or any service fee line paired with a specific date of service.
Step-By-Step Guide
Step
Instructions
1
From the Act: [ID] > Active AR tab of the guarantor account, select the service fee line.
2
Click Hold Statement. The Hold Statement window opens.
3
Select one of the options:
Hold statement for this SVCFE - prevents a paper statement from printing for the highlighted service fee line only
Hold statement for all SVCFEs with date of service MM/DD/YYYY - prevents paper statements from generating on any service fee line with a date of service identical to the highlighted service fee line