The options are set through Account Preferences. If these checkboxes are selected by default, you can clear the checkboxes to include all accounts. If the checkboxes are not selected by default, you can click them to exclude accounts that fit the checked options. |
Hold Statements - Search results will include accounts that have been selected for holding statements, either at the account level (General tab), or service fee line level (indicated by the icon next to the SVCFE entry of the Active AR).
Suspend Guarantor Collections - Search results will include accounts that have the Suspend Guarantor Collections option checked on the General tab. This disallows any service fee line from qualifying for Guarantor Collections, even if the account meets guarantor collections selection criteria.
Suspend Pre-Collections - Search results will include accounts that have the Suspend Pre-Collections option checked on the General tab.
Suspend Insurance Collections - Search results will include accounts that have the Suspend Insurance Collections option checked on the General tab. This disallows any service fee line from qualifying for Insurance Collections.
Exclude Zero Balance - Search results will only include accounts that have a balance greater than zero.
Returned Mail - Search results will include accounts that require follow up because mail has been returned.