Use this task to update a denial assignment rule for denied payments.
From the Collections Admin / Denial Collections tab, click the Denial Assignment sub-tab.
From the Denial Assignment sub-tab, select the denial assignment window to be modified.
Click Update. The Update Denial Group Assignment window opens.
Update the relevant information via the applicable steps below...
Open the Denial Group drop down list and select the denial group.
Only Denial Groups assigned to the selected Practice are available for selection in the Denial Group drop down list.
Only Collectors/Collector Groups assigned to the selected Practice are available for selection in the Collector / Group drop down list.
Only Actions/Action Series assigned to the selected Practice are available for selection in the Action / Series drop down list.
Click Save (or Save & Add Next to add additional assignment rules).
Actions & Action Series Tab
Collector Groups Tab
Guarantor Collections Tab
Insurance Collections Tab
Denial Collections Tab
External Collections Tab
Collection Letters Tab
Collection Letter Page
Creating Action Series
Updating Actions / Action Series
Creating Denial Assignment Rules
Creating External Collection Assignment Rules
Updating External Collection Assignment Rules
Creating Collection Letters
Updating Collection Letters
Deleting Collection Letters
Previewing Collection Letters
Not applicable for this topic