Creating Denial Assignment Rules

Use this task to create a denial assignment rule for denied payments.

If a payment denial does not meet the criteria of one of the assignment rules, it will not be assigned to Collections.

Step-By-Step Guide

Step	Instructions	Additional Information
1	From the Collections Admin / Denial Collections tab, click the Denial Assignment sub-tab.
2	From the Denial Assignment sub-tab, click Add. The Add Denial Group Assignment window opens.
3	You will define the criteria for any payment denial: Open the Practice drop down list and select a practice. Open the Denial Group drop down list and select the denial group. (Optional) Open the Payer drop down list and select a payer. (Optional) Open the Plan drop down list and select a plan.	Only Denial Groups assigned to the selected Practice are available for selection in the Denial Group drop down list. Associations of Practices to Denial Groups are created on the Denial Groups sub-tab.
4	Set the assignment rules for any payment denial that meets the defined criteria: Open the Collector / Group drop down list and select the collector or collector group to assign the payment denial. (Optional) Open the Action/Series drop down list and select an action or action series to create and assign to the Collector or Collector Group.
5	Click Save (or Save & Add Next to add additional assignment rules).

Related Training/Support Documentation

Not applicable for this topic