Overview

The Payment page opens from the Payment Batch page based on the type of payment added to the payment batch. The fields and information on the Payment page vary based on the type of payment. The types of payment include:

Use the External Collections Payment page to record validation controls for a check being applied to an external collections balance.

How to Get Here?

To open the Payment: New page for new external payment:

From the Home Page:From the Menus:Via Shortcut Keys:
  1. Click Payment Batches from the Manage list.
  2. Search and select the payment batch to view.
  3. Double-click a payment batch to open the Payment Batch: [ID] page.
  4. Click Create Coll.
  1. Open the Manage menu and select Payment Batches.
  2. Search and select the payment batch to view.
  3. Double-click a payment batch to open the Payment Batch: [ID] page.
  4. Click Create Coll.
  1. Press [Alt] + [M] + [P].
  2. Search and select the payment batch to view.
  3. Press [Alt] + [U] to open the Payment Batch: [ID] page.
  4. Press [Alt] + [O].

To open the Payment [ID] page for existing external collections payment:

From the Home Page:From the Menus:Via Shortcut Keys:
  1. Click Payment Batches from the Manage list.
  2. Search and select the payment batch to view.
  3. Double-click a payment batch to open the Payment Batch: [ID] page.
  4. Select the payment to be viewed/modified.
  5. Click Update.
  1. Open the Manage menu and select Payment Batches.
  2. Search and select the payment batch to view.
  3. Double-click a payment batch to open the Payment Batch: [ID] page.
  4. Select the payment to be viewed/modified.
  5. Click Update.
  1. Press [Alt] + [M] + [P].
  2. Search and select the payment batch to view.
  3. Press [Alt] + [U] to open the Payment Batch: [ID] page.
  4. Select the payment to be viewed/modified.
  5. Press [Alt] + [U].

 

(Click an image below to enlarge.)

Payment: New / Recoup Tab


Payment: New / Misc Income Tab


Payment: [ID] Page 




Field Definitions

Field

Type

Required

Description

Check Information Section

The validation controls for entering the distributions to be applied. 

Image SetDrop DownNoThe image set from the payment batch to attach to this payment. Click View to preview the images in the set.
Transaction TypeDrop DownNoThe type of transaction used for the payment, e.g., Check, Cash, Credit Card.
Number

Free Text

(numeric)

YesThe check number issued by the remitter.
Amount

Free Text

(numeric)

YesThe amount of the check remitted for the charges billed.
Received from PatientCheckboxNoThis checkbox is used to designate if the payment was paid directly from the patient, as this money needs to be reported to the agency.
Date

Calendar Date

(mm/dd/yyyy)

YesThe date of the check issued by the remitter.
AgencyDrop DownYesThe name of the external collection agency that issued the check.
Accounting Date

Calendar Date

(mm/dd/yyyy)

YesThe accounting date for this payment.
Balance Information Section

Information about the currently applied distribution. These amounts are dynamically updated as distributions are applied.  
Total Distributable Amount

Read-only

(system-calculated)

YesThe value entered in the check Amount field. This value updates if the value in the Amount field changes.
Remaining for Distribution

Read-only

(system-calculated)

Yes

The difference between the total amount of the payment and the amount of funds currently distributed from the payment. If all funds have been distributed, this value is zero (0), meaning the payment is in balance and can be posted. In some cases, Remaining for Distribution could actually be a negative value for a period of time.

If a value has not been specified in the Number box, this value will be pending.

Check Balanced

Read-only

(system-calculated)

Yes

Indicates whether the Remaining for Distribution equals the total check amount values.

  • Yes indicates all funds have been distributed and Remaining for Distribution has a zero (0) value.
  • No indicates that not all funds have been distributed and Remaining for Distribution contains a value other than zero (0).

This value updates when the value of Remaining for Distribution changes.

Recoup Tab

This tab is used for initiating external collections recoups.
Description

Display Only

(system-generated)

Yes

The transaction that has been rescinded from an external collections account. This text includes the payment identification number to which the payment is being applied and reason that was entered in the Note option on the Recoup window: Rescinded to payment: [ID]:[note], for example, Rescinded to payment: 312:Overpayment.

Amount

Display Only

(pulled from Recoup transaction)

Yes

The payment amount being rescinded from an external collections account. This amount is specified on the Recoup window.

Created

Display Only

(system-generated)

YesThe date and time (yyyy-mm-dd hh:mm:ss) when the transaction was created. This information is updated after the payment is saved.
Misc Income Tab

This tab displays transactions that have been added for recouping insurance monies that have been applied to a guarantor account, Suspense, or miscellaneous income.
Description

Display Only

(system-generated)

Yes

This text includes the payment identification number to which the payment is being applied and reason that was entered in the Note option on the Misc Income window: Misc Income to payment: [ID]:[note], for example, Rescinded to payment: 312:Overpayment.

Amount

Display Only

(pulled from Misc Income transaction)

YesThe payment amount being distributed to Misc Income.
Created

Display Only

(system-generated)

YesThe date and time (yyyy-mm-dd hh:mm:ss) when the transaction was created. This information is updated after the payment is saved.
Distributions Section


Account

Display Only

(pulled from Distribution transaction)

YesThe account number to which the distribution was applied.
Ext Coll Trans Amount

Display Only

(pulled from Account)

YesThe amount of the external collection transaction. This amount is the outstanding balance of the service fee line that was transferred to external collections.
Ext Coll Trans Balance

Display Only

(pulled from Account)

YesThe current balance of the external collection transaction. This amount reflects all activity applied to the external collection transaction, for example, adjustments, and payments.
Gross Payment

Free Text

(numeric)

OR

(system-calculated if Net Payment and Commission are entered)

Yes

The total amount (before commission) collected for the external collection transaction.

If a commission is not being deducted, enter zeroes in the Commission field and the appropriate value in either the Gross Payment or Net Payment field.

  • If you enter values in the Gross Payment and Commission fields, the Net Payment amount is calculated automatically (Gross Payment – Commission = Net Payment).
  • If you enter a values in the Net Payment and Commission fields, the Gross Payment amount is calculated automatically (Net Payment + Commission = Gross Payment).

You must also enter either the gross payment or net payment amount.

Net Payment

Free Text

(numeric)

OR

(system-calculated if Gross Payment and  Commission are entered)

Yes

The net amount of the external collection payment (Gross Payment – Commission = Net Payment) applied to the external collection transaction.

If a commission is not being deducted, enter zeroes in the Commission field and the appropriate value in either the Gross Payment or Net Payment field.

  • If you enter values in the Gross Payment and Commission fields, the Net Payment amount is calculated automatically (Gross Payment – Commission = Net Payment).
  • If you enter a values in the Net Payment and Commission fields, the Gross Payment amount is calculated automatically (Net Payment + Commission = Gross Payment).
Commission

Free Text

(numeric)

OR

(system-calculated if Gross Payment and Net Payment are entered)

Yes

The fee paid to the external collection agency.

If a commission is not being deducted, enter zeroes in the Commission field and the appropriate value in either the Gross Payment or Net Payment field.

  • If you enter values in the Gross Payment and Commission fields, the Net Payment amount is calculated automatically (Gross Payment – Commission = Net Payment).
  • If you enter a values in the Net Payment and Commission fields, the Gross Payment amount is calculated automatically (Net Payment + Commission = Gross Payment).
AdjustmentDrop Down (Purpose) & Free Text (Amount)NoThe details for the miscellaneous adjustment on the service line. The Purpose determines the effect (positive or negative) on the service line balance.

Button Descriptions

Button

Shortcut Keys

Description

Step-By-Step Guides

Recoup Tab


View[Alt] + [I]

To view the transaction entry that was added to recoup the payment.

  1. From the Payment / Recoup tab, select the transaction to review.
  2. Click View. The External Collections tab opens to view the external collections transaction associated with the recoup.
Recoup[Alt] + [E]To open the Recoup window where you can specify where the money is being rescinded from, the amount, and additional information related to the transaction.Applying Rescinded Payments
Remove[Alt] + [O]To remove the transaction entry from the Recoup table.
  1. From the Payment / Recoup tab, select the transaction to remove.
  2. Click Remove. The transaction is removed from the Recoup table, as well as the page or tab from which the payment was rescinded: Active AR tab, Suspense page, or Misc Income page.
Misc Income Tab


Add[Alt] + [D]To open the Payment Transfer to Misc Income window where you can specify the amount and reason the payment is being transferred to miscellaneous income.

Transferring Money to Miscellaneous Income

Remove[Alt] + [O]To remove the transaction entry from the Recoup table.
  1. From the Payment / Recoup tab, select the transaction to remove.
  2. Click Remove. The transaction is removed from the Recoup table, as well as the page or tab from which the payment was rescinded: Active AR tab, Suspense page, or Misc Income page.
Distributions Section


Add Next[Alt] + [N]To add or modify a service line distribution for a collections payment.Adding Service Line Distributions
Update[Alt] + [U]To modify an unposted, service line distribution from a collections payment.Updating Service Line Distributions
Remove[Alt] + [R]To delete a service line distribution that has been entered, but not posted, on a collections payment.
  1. From the Payment / Distributions section, select the service line distribution to delete.
  2. Click Remove. The service line is deleted and the Balance Information section is updated with the adjustment.


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