The latest Connect release is 2224.2.421. Highlights of this release include the following:

Claims

• New OWCP 1500 paper claim form option added to the Plan / Claims / Paper Claim Format field.

• Cleaned up the Paper Claim template options:

  • Added OWCP 1500 to the Preferences > Paper Claim field dropdown.
  • Alphabetized the options in the dropdown list.
  • Removed invalid paper claim forms from the dropdown list.

• ​​​​​​​Fixed issue causing a mismatch between the payer/plan combo on a generated claim and the displayed value on the submitted case or Active AR tab.

Codes

• Updated Connect with 2023 ICD-10-CM Diagnosis Codes.

Eligibility

• Added two new columns to the Case / Patient, Guarantor & Insurance / Insurance section
  • ​​​​​​​​​​​​​​Eligibility Status populates with the most recent eligibility check response: Active, Inactive, Rejected.
  • Last Checked populates with the corresponding date of the last eligibility check.

• Added new button to the Case / Patient, Guarantor & Insurance / Patient section: 
  • When clicked, the Review Eligibility button opens the Eligibility tab, filtered on the selected patient.

• ​​​​​​​Modified logic on Check Eligibility window to only display one row per insurance on a case to eliminate multiple submissions.

Charge Batches

• Modified functionality on the Case / Procedures & Provider Time / Add Procedure window to display the CPT with Modifiers before the Parent CPT code when typing and the cursor jumps to the entered procedure code in the Code drop down field list.
   
• Added Rank field to the Charge Batches / Eligibility tab.

Code Mappings

• Added new free text filter fields:
• CPT Code and ASA Code to upper tables
• CPT/ASA Code to lower table
   
• Updated the exporting logic on the Admin / Code Mappings page to only allow exporting of non-system codes.

Code Updates

• Added 2024 Q3 code updates:
• CCI Edits
• Diagnosis Codes
• HCPCS

Coding Form

• Removed the Referring Physician free text fields, as it duplicated the information in the Referring Physician drop down field.

Facilities

• Modified logic to allow users with Facilities: View Only permission to navigate to the Admin/Facilities page and select/open a facility to view information.

Payment Batches

• Added the ability to view denial reasons via the Add Denial Code window in View Only format for a posted payment batch. Accessible by clicking the Reason field of the Distribution page of a posted payment.

Practices

• Modified logic to allow users with Practices: View Only permission to only see the affiliated practice(s) listed in their Associated Practices list on the Admin/Account Status and Admin/Custom Fields pages.

Reports

• Modified logic to ensure non-admin users are unable to access historic reports that may have details of unaffiliated practicesAdded Resubmit Inquiry button to the Charge Batches / Eligibility tab.

To view the full release notes for the current Connect release, click here. 

Some Help topics include video tutorials, tip sheets, or how-to-guides, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to access the topics with related materials.

**Scroll to the bottom of the linked page to find the associated video or document.**

• Release-specific webinars
• Accounts
  • Rebill 1 Switching Primary with Payments Posted
  • Rebill 1 Switching Primary
  • Rebill 2 Medicare Forwarded Claim
  • Rebill 2 Missing Secondary
  • Rebill 3 Void Claim
  • Corrected Claims (Paper & Electronic)
  • Tip Sheet: Rebills
• Back Office Reports
  • Balancing Connect Report Values
• Charge Entry
  • Extreme Age and Emergency Modifier Codes
• Collections
  • Actions & Action Series
  • Collector Groups
  • Denial Collections
  • Insurance Collections
  • Guarantor Collections
  • Tip Sheet: Working the Collections Queue
• Eligibility
  • Eligibility Functionality Demo
• Fee Schedules
  • Cloning Fee Schedules
• Portal Reports
  
  • Understanding Portal Dashboards
  • Balancing Portal Dashboard Values
• Reportal
  
  • Tip Sheet: Migrated Ad Hoc Reports
• Report Permissions
  
  • Report Permissions
  • Configuring Report Permissions and Roles
• Spotlight Sessions

This link has all the session recordings for you in one place!

• • Editing Payments (8/25/23)
  • Submitting Support Tickets (6/28/23)
  • DMA eStatements (4/25/23)
  • Moving Money Between Ext. Coll. & Active AR (9/29/22)
  • Rebills, Rebills, Rebills (2/22/23)
  • Working the Collections Queue (3/22/23)
• Statement Processing
  • RevSpring Introduction
• User Summit
  • 2022 Session Questions/Answers