Release Notes

Back Office

Accounts

9990

Added a Payment field to the Service Line Details section of the Account / Active AR tab, which displays the Payment ID of a selected payment line item.

2267

Changed the creating notes functionality on accounts to open a new page in Connect, Note: Account [ID].

New Note Type field added to new Note: Account [ID] page.

Search functionality added to Account / Notes tab to accommodate searching for account notes by Case ID, Creator, Note Type, and/or Created.

Charge Batches

9879

Added ability to affiliate a referring physician to a practice or facility when the referring physician is created during charge entry.

10105

Added DOS search field to the Charge Batches / Batches tab’s Search Criteria window.

Claims

10110

Modified the layout for all Search Criteria windows on the Claims page tabs.

Added Facility search field to the Electronic Claims and Paper Claims tabs’ Search Criteria windows.

9142

Added Print in CMS-Box 24A-G shaded area (include units and unit of measure) option to Box 24a-g Shaded drop down options on

the Plan: [name] / Paper Claim Options tab. Selecting this option populates the CMS-Box 24a-g Shaded area as:

[Qualifier (if selected)] [NCD Code] [Unit of Measure (ME, ML, GR, UN, etc.)] [Quantity]

Collection Letters

6033

New merge fields added to Collection Letters:

• Practice Tax ID
• Practice Group NPI
• Facility Name
• Date of Accident
• Referring Provider
• Claim Date

Collections

5817

The Collector field on the Search Criteria window of the Collections / Guarantor and Collections / Insurance tabs changed to a drop down selection list of available collectors/users.

10065

Added Balance Range field to the Search Criteria window of the Collections / Guarantor and Collections / Insurance tabs.

External Collections

10022

The Acct field heading was updated to Account ID in the Pending and Transactions tabs on the External Collections page.

A Facility field was added to the Pending tab as well at the tab’s Search Criteria window on the External Collections page.

Fee Schedules

6623

Modified the Recompute Expected Fee Schedule logic to update the Expected Amounts on all services tied to the fee schedule, including services that have payments applied to them.

10021

Modified the Increase all fee amount overrides by ____% field on the Clone Fee Schedule page to now be Import all fee amount overrides at ____%. This allows the user to increase or decrease the fee amount overrides by a certain percentage.

Image Batches

9976

Modifications made to the Image Batches page:

• Additional search options added to the Scan Batches and Charge Batches tabs.
• The column layout was changed on the Scan Batches, Charge Batches, and Payment Batches tabs.
• Sets column was renamed to Set Count on the Scan Batches tab.

Payers & Plans

10064

Added Additional Info field to Plan/General tab to store notes at the insurance plan level. The information displays on the Claim Information window accessible from the Insurance Plan link on the Account/Active AR tab.

Payment Batches

5195

Added functionality that allows user to override the contractual write-off amount on non-primary payments.

10019

Added Received from Patient checkbox to the Check Information section on the Payment tab of a collection payment.

Providers

9832

Added new confirmation message if user attempts to add a Provider that already exists (matching NPI).

Pseudo Code Mappings

9143

Increased the allowed characters for pseudo codes to 7 characters.

Refunds

9337

Created new paper refund check format that contains three sections of data - the check and two which contain summary information.

Back Office / Portal

Reports

8695

Modified the Insurance Payment Denial Detail report:

• Fixed formatting of CLAIM ID field
• Added the following columns to the report: Modifier 1, Modifier 2, Billed, and Balance
• Added a new available filter: Reason Code

8818

Modified all reports with the Account ID to display the Account Prefix + Account ID in the Account ID field.

9193

Created new financial transaction detail reports in the following categories:

• Charges Billed (#8629)
• Payments – Line Items (#9192)
• Payments – On Account (#9228)
• Contractual Write-Off (#9213)
• Insurance Withhold (#9214)
• Refunds – AR (#9216)
• Misc. Adjustments (#9221)
• External Collections (#9219)

9768

Modified functionality when executing the 12 Month Payment Waterfall Summary report to require and prompt for the To field value if the Custom End Date option is selected for the report.

9899

Added new Folder field to the Parameters window of all Modern reports in Back Office and all reports in Portal. It allows the user to select a folder to house the output of an on demand report.

10006

Added new column, Created By to the Output tab.

10007

Added new column, Case Count to the Practice Performance Summary (DOS) report.

10066

Added Referring Providers filter option to the Charge Analysis Detail report.

10070

Added Include Reversed Cases checkbox filter option to the Charge Analysis Detail report.

10071

Added Transaction Subcode filter option to the Account Adjustment Analysis report.

10270

Renamed Outcome Details report to Case Outcome Details.

Roles

10024

Added new right to Back Office Roles for External Collections – Post All to give access to specific users of the Post All functionality on the External Collections / Pending tab.

Suspense

2063

Added the ability to reverse a payment in the suspense account.

Back Office

Accounts

10169

Fixed issue preventing distribution of on-account funds to line items in a zero balance.

Case Reporting Types

10119

Modified feedback message if trying to create a Case Reporting Type that already exists to say, “Case Reporting Type Name must be unique.”

Charge Batches

10057

Fixed issue causing two Create Person windows to open if a person search does not result in finding the person.

Claims

9126

Fixed issue causing the wrong Payer Control # to be sent on claims in situations where the doctor and CRNA are billed on separate claims, and the insurance pays the doctor’s line and denies the CRNA on the same check. When the CRNA only line is rebilled, the correct Payer Control # is now being pulled.

10101

Fixed issue causing the Physical Status Modifier to not display on both 01967 and 01968 line items if both submitted on a case.

10291

Fixed issue causing a claim error for case submitted with only ICD-9 codes.

EDCs

10058

Fixed issue preventing the confirmation message to appear when changing and saving the practice on an EDC configuration.

10099

Fixed issue causing a person record to be created without email data for a guarantor or subscriber (with email information) found in the EDC source file, but not in the Connect database.

ERAs

10154

Fixed issue causing ERA import error when importing ERA payments.

Fee Schedules

9911

Fixed error message text when trying to create a fee schedule with a name that is already being used.

General

9362

Fixed issue causing a CWOFF to be applied to an insurance payment if an existing contractual writeoff is viewed and saved.

10308

Updated Support Links support URL on Home page to https://support.basconnect.net.

Outcomes

10168

Fixed issue preventing selected outcomes added via an Outcome Group from being deleted.

Payment Batches

10280

Fixed issue generating an authorization error when selecting Manage > Payment Batches as a non-admin user.

10359

Fixed issue generating an exception error when running a report with the Date filter as Last # of Days or Custom Date Range.

Statements

10167

Fixed issue generating a printer offset issue when trying to send statements to a statement service.

Suspense

10161

Fixed issue preventing a suspense payment search for payments greater than $1000 to return no results and generate an internal database error.

Back Office / Portal

Reports

9174

Fixed issue causing the Case Count and Procedure Count to be off balance between the 13 Month Financial Activity Summary and Practice Performance Summary reports.

10008

Modified the Provider filters on Modern reports to not include referring physicians in search results.

10480

Fixed issue preventing Facility NPI from inclusion in the ePreop report.

Portal

Dashboard

10342

Fixed issue preventing the Days Production in A/R to load on the Dashboard.

System

Login

10155

Fixed cache issue preventing user from logging into application when EUSA has not been accepted.