Overview

Purpose

This report analyzes insurance denial details for a specified accounting or posted period.

Category

Financial

Type

Detail

Mode

Accounting / Posted

Output Options

CSV or Excel

How to Get Here?

From Portal:
From Back Office:
  1. From the Reports tab, locate the Insurance Payment Denial Detail report.
  2. Click Edit for the report.
  3. Enter/select filter criteria on the Criteria page.
  4. Click Run Report.
  1. Open the Manage menu and select Reports.
  2. From the Reports page > Modern tab, select the Insurance Payment Denial Detail report from the list of reports.
  3. Click Run (or press [Alt] + [R]).
  4. Enter/select the filter criteria from the Parameters window.
  5. Click Run (or press [Alt] + [R]).

 

Sample Reports

(Click an image to enlarge)

Portal

Back Office 



Field Definitions

Field

Description

Case Reporting Type

The list of categories that can be associated to a case for reporting purposes, for example, Cardio (for treatments associated with the heart and lungs). 

Facility Case IDThe identification number assigned to the case by the facility, for example, the hospital medical record.
PracticeThe practice for which the charge is being billed.
Account IDThe account number of the guarantor account. Displays as Account Prefix + Account ID.
Case IDThe unique identification number assigned to the case.
Claim IDThe identification number issued to the claim when it was generated.
Patient The name of the patient on the case.
FacilityThe name of the facility where services were rendered. 
Rendering Provider 

The name of the provider (last name, first name) who performed the procedure on the case.

PayerThe primary insurance payer on the case with financial responsibility for the outstanding debt.
PlanThe primary insurance plan on the case to which charges were billed.
Payment RankThe rank of the payer when there is one or more payers on the case. By default, this option is set to the primary payer. If the case has multiple payers, you can specify the rank of the payer to which a payment is being applied. 
Check Number The check number of the check.
Check Date The date the check was written.
DOS

The date of service the procedure was performed.

CPTThe general procedure code of the service that was performed.
ASAThe anesthesia procedure code of the service that was performed.
Modifier 1The primary modifier entered on the procedure.
Modifier 2The second modifier entered on the procedure.
BilledThe billed amount of the procedure to which the denial was applied.
BalanceThe current balance of the procedure to which the denial was applied.
Denial GroupThe group to which the denial code on the claim is associated.
Denial CodeThe unique identification for the denial reason for the claim.
Description The explanation or reason for denying the claim.
Denied Amount The amount from the claim that was denied by the insurance company.
PaymentThe amount of payment received after receiving a denial.
Posted Date The date the transaction was posted to the guarantor account.
Created DateThe date the denial payment distribution was created.
Pseudo CodeCodes used for user-created procedure codes.
Case Status

The status of the case. Options include: Unsubmitted, Submitted, On Hold, Reversed.

Claim FrequencyClassifies the claim as: Original, Corrected Replacement, Void.
Claim Submitted DateThe date the claim was submitted.

Available Report Filters

Option

Type

Required 

Description

Date Mode

Drop Down

Yes

Determines how the results are grouped and ordered:

  • Posted Date - Groups and orders deposits by the date the check was posted to the account.
  • Accounting Date - Groups and orders deposits by the Accounting Date entered during payment entry.

  • Created Date -  Groups and orders deposits by the date the denial payment distribution was created.

DateDrop DownYes

Filters transactions displayed by the selected time period. Options include: Custom Date Range, Last # of Days, Today, Previous Day, Current Month, Previous Month, Current Year, and Previous Year.

By default, this filter is set to Current Month.


If Custom Date Range is selected, the From and To fields are enabled to enter specific dates to run the query on.

If Last # of Days is selected, the Last # of Days field is enabled to enter a specific number of days to run the query on.

Practices List SelectionNo

Filters by all practices or by one or more practices. By default, this filter is set to All.

Only active practices are returned in the search results.

Facilities List SelectionNo

Filters by all facilities or by one or more facilities. By default, this filter is set to All.

Providers List SelectionNo

Filters by all providers or by one or more providers. By default, this filter is set to All.

Payers List SelectionNoFilters by payer to which the claims were submitted. By default, this filter is set to All.
Plans List SelectionNoFilters by plan to which claims were submitted. By default, this filter is set to All.
Reason CodeList SelectionNoFilters transactions displayed by the selected payment denial reason code.
Report FolderDrop DownYesDesignates where to place or save the output from the executed report.
Denial Code GroupList SelectionNoFilters transactions displayed by the selected payment denial reason code group.


 

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