The latest BASCONNECT^TM latest Connect release is 1824.2.32. Highlights of this release include the following:

Accounts

• Added the ability to copy and paste Account Notes within Connect.
• Added search functionality to only return accounts with balance greater than zero.
• Added Claim Holds designation to Active AR tab.
• Modified Stop Pre-Coll button functionality to send account's pre-collection code as Suspend rather than Cancel in the Stop File.
• Added Guarantor's Date of Birth to the General tab.
• Added window to immediately display newly created account's ID upon creation via the File > New > Account process.

Charge Entry

• Added the ability to override expected allowed fee schedule during case creation.
• Added the ability to apply payments during case creation.

External Collections

• Added confirmation window to Post All functionality.
• Modified the Pending and Transactions tab search windows to include new and modified fields.

General

• Export functionality modified to export data in a number format, so further calculations, e.g., summing, can be performed on the information in Excel.

Image Batches

• New Image Batch window now displayed when creating an Image Batch from a Charge Batch, allowing users to update Image Batch details.

Password Policy

• Added ability to disable a Connect user's account after a designated number of days of inactivity.

Payers & Plans

• Added new Bill CRNA Only option to the Insurance Plan / Anesthesia tab.

Payment Batches

• Added the ability to override expected allowed fee schedule during payment entry process.
• Show Inactive checkbox added to Filters section to hide payer child plans that are no longer active.

Practices

• Added option to exclude accounts with statement holds from being included in the TSI Start File.

Preferences

• Added ability to designate default practice when creating an Image Batch.
• Added ability to select auto-launch of Search Criteria window when opening the Statement Batches page.

Reports

• Modified the Charge Analysis Detail report:
• Adjustments column split into two columns: Adjustments - Negative, Adjustments - Positive
• New columns added: Reversals - Insurance, Reversals - Guarantor, Reversal - Suspense
• Place of Service added to report output

Statement Batches

• Added ability to to print preview statements in a preview window without marking the statements as printed.

• Inactivate Account checkbox to the Account / General tab to set accounts to inactive in Back Office.
• Fixed issue causing a paper clip icon to display after selecting a SVCFE, IPYMT, or GPYMT line item and errantly clicking View Attachment. The icon will only display if there is an attachment associated with the line.

Charge Batches

• Updated the Charge Batch / Charge Batch Information / Cases table:

• Added Place of Service, DOB, Eligibility Submitted fields
• Updated Status field header to Case Status
• Moved the Related Person section from the Case / Patient, Guarantor & Insurance tab to the Case / Additional Case Information tab.
• Removed the Code and ASA fields from the Case / Patient, Guarantor & Insurance / Paperwork Attachments section.
• Removed the Procedures grid table from the Create Paperwork Attachment window.

Code Updates

• Added 2024 Q1 code updates:
  • WPC Remittance Advice Remark Codes

ERAs

• Updated Claim field on the Resolve Payments page (in coordination with Importing ERA process) to allow for resizing and viewing the entire claim number.

Health Dashboard

• Updated the Help > Health Dashboard with current configuration requirements / recommendations:

Payers & Plans

• Updated logic to remove the A7 for secondary claims generated for Non-Medicare primary plans for Arizona Medicaid.

Practices

• Removed the Front Office section from the Practice / Miscellaneous tab.
• Added new Provider Name filter to the top of the Practice / Affiliated Providers tab.
• Fixed issue when maximizing or minimizing the Practice tab, the Save, Close, and Apply buttons disappear.
• Updated the following default values on the Practice / Statements tab:

Print Options Pane

• Only Use Remittance Address on Statements [checked]
• Office Hours field pre-filled with: 8AM-5PM MONDAY-FRIDAY

Statement Hold Removal Pane

• Remove account statement hold when balance reaches zero [checked]
• Remove service line statement hold when balance reaches zero [checked]

Pseudo Code Mappings

• Updated logic for creating, mapping, and billing ASA pseudo codes with a Type of Service Code - 7. 

Reports

• Updated the Financial Activity Summary – Payments to Line Items Detail report:
  • Added fields: Referring Provider NPI, Rendering Provider NPI
• Updated the Facility Detail report:
  • Added Place of Service field
• Updated the Account Adjustment Analysis Detail report:
  • Added Facility Case ID, Case Reporting Type, Billed Amount, Balance fields

To To view the full release notes for the current Connect release, click here. 

Some Help topics include video tutorials, tip sheets, or how-to-guides, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)access the topics with related materials.

**Scroll to the bottom of the linked page to find the associated video or document.**

• Release-specific webinars
• Accounts
  • Rebill 1 Switching Primary with Payments Posted
  • Rebill 1 Switching Primary
  • Rebill 2 Medicare Forwarded Claim
  • Rebill 2 Missing Secondary
  • Rebill 3 Void Claim
  • Corrected Claims (Paper & Electronic)
  • Tip Sheet: Rebills
• Back Office Reports
  • Balancing Connect Report Values
• Charge Entry
  • Extreme Age and Emergency Modifier Codes
• Collections
  • Actions & Action Series
  • Collector Groups
  • Denial Collections
  • Insurance Collections
  • Guarantor Collections
  • Tip Sheet: Working the Collections Queue
• Eligibility
  • Eligibility Functionality Demo
• Fee Schedules
  • Cloning Fee Schedules
• Portal Reports
  
  • Understanding Portal Dashboards
  • Balancing Portal Dashboard Values
• Reportal
  
  • Tip Sheet: Migrated Ad Hoc Reports
• Report Permissions
  
  • Report Permissions
  • Configuring Report Permissions and Roles
• Spotlight Sessions

This link has all the session recordings for you in one place!

• • Editing Payments (8/25/23)
  • Submitting Support Tickets (6/28/23)
  • DMA eStatements (4/25/23)
  • Moving Money Between Ext. Coll. & Active AR (9/29/22)
  • Rebills, Rebills, Rebills (2/22/23)
  • Working the Collections Queue (3/22/23)
• User Summit
  • 2022 Session Questions/Answers
• Release 18.2 Overview
• Balancing Portal Dashboards
• Understanding Portal Dashboards
• Balancing Connect Report Values