Posting External Collection Transactions

Complete this task to post all or one or more pending external collection transactions, which are service fee lines of guarantor accounts that are queued for transfer from active AR to external collections.

Pending external collection transactions are listed on the Pending tab where they remain there until the transfer is denied or posted. Posting is the approval process that transfers service fee lines that are pending transfer from active AR to external collections. Upon posting, the balance of the service fee line in active AR goes to zero. The balance of the external collection transaction becomes the amount of the outstanding balance transferred to external collections. The posting transaction is recorded as the EXCOL activity code on the external collection transaction in external collections and on the service fee line of the guarantor account in active AR.

Pending external collection transactions are posted by external collection agency and by accounting date if the practice is configured for accounting dates. If your practice is not configured for accounting dates, you will not see this option on the Post External Collections Transactions window.

Step-By-Step Guide

Step	Instructions	Additional Information
1	From the External Collections / Pending tab, search and select the Practice to which the external collection transaction(s) is associated.
2	(Optional) Select the pending external collection transactions to post.	If you want to post all the external collection transactions, this step is not necessary. To select multiple line items, select one and hold the CTRL key which selecting additional line items.
3	Click Post All to post all transactions on the Pending tab OR click Post Selected to post just the selected transactions. The Post External Collection Transactions window opens.	In order to select Post All, the user must have the Update right for the External Collections - Post All option set on the Security > Role: [name] page.
4	Open the Agency drop down list and select the external collection agency to which the external collection transactions are being assigned.
5	Enter the Accounting Date to be used.	If you do not see the Accounting Date option, the practice is not configured for Accounting Dates.
6	Click OK. Click Cancel to make no changes and close the window.	The confirmation window displays:
7	Click Yes to the confirmation message.	The selected pending external collection transactions are moved from the Pending tab to the Transactions tab. The posted transaction is recorded as the EXCOL activity code on the external collection transaction in external collections and on the service fee line of the guarantor account in active AR. Upon posting, the balance of the service fee line in active AR goes to zero. The balance of the external collection transaction becomes the amount of the outstanding balance that was transferred to external collections.