The latest BASCONNECT^TM latest Connect release is 1824.2.2. Highlights of this release include the following:

Accounts

• Added Inactivate Account checkbox to the Account / General tab to set accounts to inactive in Back Office.
• Fixed issue causing a paper clip icon to display after selecting a SVCFE, IPYMT, or GPYMT line item and errantly clicking View Attachment. The icon will only display if there is an attachment associated with the lineDistribute and Refund buttons have been disabled on the Account/Active AR tab if there is no money on the selected line item from OnAccount to distribute or refund.

Charge Batches

• Updating the Facility on a case no longer clears the procedure and provider time information.

Claims

• Functionality added for generating a Claim Inquiry Request and viewing Claim Status via two new tabs: 

• • Claims Inquiries

• • Claims Status

• Claims Inquiries checkbox added to Admin > Plan > Claims tab to designate if claim inquiries can be generated for a plan.

Denial Management

• Denial management functionality and user interface modified to include:

• • New Denial Code Groups to facilitate grouping of denial codes
  • New Primary and Non-Primary tabs added to the Denial Code page for creating primary and non-primary payment rules
  • Ability to include/exclude denial codes from denial code reports

External Collections

• New fields added to External Collections / Pending tab:
• Rendering Provider
• Referring Provider
• Date of Service

Fee Schedules

• New options added to the Method drop down list in the Time Unit Rounding section of the Fee Schedule/Anesthesia Billing Information tab: 
• Always round down
• Round up to the next 10th

General

• Home page can now be customized:
• Designate which Admin, Manage, and Security topics to display
• Identify which page(s) (up to three) automatically launch upon login to BASCONNECT
• Created By/At and Updated By/At fields display applicable information for scan batch pages in BASCONNECT

Image Batches

• Search button added to the Link functionality between image batches and Charge / Payment batches.

Outcomes

• Outcomes and AQI Reports topics moved under new Quality topic found in the Admin menu.
• Outcome Groups tab added to Quality topic to accommodate creation and management of Outcome Groups.

Payment Batches

• An expired collection agency can now be selected, if necessary, when creating an external collections payment.
• New Add Denial Codes pop-up window added to Insurance payment page to facilitate entry of denial codes.
• New fields added:
• Transaction Type on the create/update pages for Guarantor, Insurance, and Collections payments
• Transaction Type and Payment Type on the Payment Batch / Payment Batch Information tab
• Transaction Type and Payment Type on the Financial Activity Summary - Detail report for Payments - Line Items Detail and Payments - On Account Detail outputs

Preferences

• Image Batch Link Search Criteria section added to Image Batch tab to set default search criteria for searches.
• Case alert option on Preferences/Case tab updated to send alerts for patients under one year old.

• Updated the Charge Batch / Charge Batch Information / Cases table:

• Added Place of Service, DOB, Eligibility Submitted fields
• Updated Status field header to Case Status
• Moved the Related Person section from the Case / Patient, Guarantor & Insurance tab to the Case / Additional Case Information tab.
• Removed the Code and ASA fields from the Case / Patient, Guarantor & Insurance / Paperwork Attachments section.
• Removed the Procedures grid table from the Create Paperwork Attachment window.

Code Updates

• Added 2024 Q1 code updates:
  • WPC Remittance Advice Remark Codes

ERAs

• Updated Claim field on the Resolve Payments page (in coordination with Importing ERA process) to allow for resizing and viewing the entire claim number.

Health Dashboard

• Updated the Help > Health Dashboard with current configuration requirements / recommendations:

Payers & Plans

• Updated logic to remove the A7 for secondary claims generated for Non-Medicare primary plans for Arizona Medicaid.

Practices

• Removed the Front Office section from the Practice / Miscellaneous tab.
• Added new Provider Name filter to the top of the Practice / Affiliated Providers tab.
• Fixed issue when maximizing or minimizing the Practice tab, the Save, Close, and Apply buttons disappear.
• Updated the following default values on the Practice / Statements tab:

Print Options Pane

• Only Use Remittance Address on Statements [checked]
• Office Hours field pre-filled with: 8AM-5PM MONDAY-FRIDAY

Statement Hold Removal Pane

• Remove account statement hold when balance reaches zero [checked]
• Remove service line statement hold when balance reaches zero [checked]

Pseudo Code Mappings

• Updated logic for creating, mapping, and billing ASA pseudo codes with a Type of Service Code - 7. 

Reports

• Updated the Financial Activity Summary – Payments to Line Items Detail report:
  • Added fields: Referring Provider NPI, Rendering Provider NPI
• Updated the Facility Detail report:
  • Added Place of Service field
• Updated the Account Adjustment Analysis Detail report:
  • Added Facility Case ID, Case Reporting Type, Billed Amount, Balance fields

To To view the full release notes for the current Connect release, click here. 

Some Help topics include video tutorials, tip sheets, or how-to-guides, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)access the topics with related materials.

**Scroll to the bottom of the linked page to find the associated video or document.**

• Release-specific webinars
• Accounts
  • Rebill 1 Switching Primary with Payments Posted
  • Rebill 1 Switching Primary
  • Rebill 2 Medicare Forwarded Claim
  • Rebill 2 Missing Secondary
  • Rebill 3 Void Claim
  • Corrected Claims (Paper & Electronic)
  • Tip Sheet: Rebills
• Back Office Reports
  • Balancing Connect Report Values
• Charge Entry
  • Extreme Age and Emergency Modifier Codes
• Collections
  • Actions & Action Series
  • Collector Groups
  • Denial Collections
  • Insurance Collections
  • Guarantor Collections
  • Tip Sheet: Working the Collections Queue
• Eligibility
  • Eligibility Functionality Demo
• Fee Schedules
  • Cloning Fee Schedules
• Portal Reports
  
  • Understanding Portal Dashboards
  • Balancing Portal Dashboard Values
• Reportal
  
  • Tip Sheet: Migrated Ad Hoc Reports
• Report Permissions
  
  • Report Permissions
  • Configuring Report Permissions and Roles
• Spotlight Sessions

This link has all the session recordings for you in one place!

• • Editing Payments (8/25/23)
  • Submitting Support Tickets (6/28/23)
  • DMA eStatements (4/25/23)
  • Moving Money Between Ext. Coll. & Active AR (9/29/22)
  • Rebills, Rebills, Rebills (2/22/23)
  • Working the Collections Queue (3/22/23)
• User Summit
  • 2022 Session Questions/Answers
• Release 18.2 Overview
• Balancing Portal Dashboards
• Understanding Portal Dashboards
• Balancing Connect Report Values