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Announcements

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MARK YOUR CALENDARS! Upcoming Webinar

Topic: Release 24.2.2

  • When: Friday, March 29, 2024,10:00am CDT
  • Where: Contact Client Services for connection details.

Release: 24.2.2

Our next release is currently scheduled for deployment Thursday evening, March 28, 2024.  During this time, the Connect application will not be available. 

Deployment Schedule:

  • BEGIN: Thursday, 3/28/24 @ 9:00 P.M. CST
  • COMPLETION: Friday, 3/29/24 @ 4:00 A.M. CST


Click the icons below to quickly jump in Help to: 

Latest Release NotesTips & Tricks in ConnectContacting Us Info

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Admin Topics

Manage Topics

Portal / Reports Topics

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About Connect Help

 What's New?

Support Documentation

/Training

Welcome to BASCONNECTTM, commonly referred to simply as Connect. It is a platform consisting Connect, a platform consisting of multiple applications used for managing elements related to medical billing.

The Help Documentation guides you through using Connect via topics which provide:

  • Page, window, and field definitions
  • Step-by-step guides for common system processes
  • Links to helpful training videos and support documentation
  • Access to current and past release notes

 

NoteConnect Help is currently under construction. Additional topics are forthcoming and will be added to the site as they are written.



Tip

The latest BASCONNECTTM latest Connect release is 424.2.2. Highlights of this release include the following:

  •  UPDATE

A webinar video is also available which will provide you an overview of the enhancements and fixes included in this release.

Accounts

  • Added Inactivate Account checkbox to the Account / General tab to set accounts to inactive in Back Office.
  • Fixed issue causing a paper clip icon to display after selecting a SVCFE, IPYMT, or GPYMT line item and errantly clicking View Attachment. The icon will only display if there is an attachment associated with the line.

Charge Batches

  • Updated the Charge Batch / Charge Batch Information / Cases table:
    • Added Place of Service, DOB, Eligibility Submitted fields
    • Updated Status field header to Case Status
  • Moved the Related Person section from the Case / Patient, Guarantor & Insurance tab to the Case / Additional Case Information tab.
  • Removed the Code and ASA fields from the Case / Patient, Guarantor & Insurance / Paperwork Attachments section.
  • Removed the Procedures grid table from the Create Paperwork Attachment window.

Code Updates

  • Added 2024 Q1 code updates:
    • WPC Remittance Advice Remark Codes

ERAs

  • Updated Claim field on the Resolve Payments page (in coordination with Importing ERA process) to allow for resizing and viewing the entire claim number.

Health Dashboard

  • Updated the Help > Health Dashboard with current configuration requirements / recommendations:

Item

Minimum

Recommended

Processor

2 cores, 2.00 GHz

4 cores+, 2.00+ GHz

Memory

8 GB

8 GB

Display

1280x1024

1920x1080

Operating System

Windows 10, 64-bit

Windows 10, 64-bit

Disk Space

5 GB

5 GB

Payers & Plans

  • Updated logic to remove the A7 for secondary claims generated for Non-Medicare primary plans for Arizona Medicaid.

Practices

  • Removed the Front Office section from the Practice / Miscellaneous tab.
  • Added new Provider Name filter to the top of the Practice / Affiliated Providers tab.
  • Fixed issue when maximizing or minimizing the Practice tab, the Save, Close, and Apply buttons disappear.
  • Updated the following default values on the Practice / Statements tab:

Print Options Pane

  • Only Use Remittance Address on Statements [checked]
  • Office Hours field pre-filled with: 8AM-5PM MONDAY-FRIDAY

Statement Hold Removal Pane

  • Remove account statement hold when balance reaches zero [checked]
  • Remove service line statement hold when balance reaches zero [checked]

Pseudo Code Mappings

  • Updated logic for creating, mapping, and billing ASA pseudo codes with a Type of Service Code - 7. 

Reports

  • Updated the Financial Activity Summary – Payments to Line Items Detail report:
    • Added fields: Referring Provider NPI, Rendering Provider NPI
  • Updated the Facility Detail report:
    • Added Place of Service field
  • Updated the Account Adjustment Analysis Detail report:
    • Added Facility Case ID, Case Reporting Type, Billed Amount, Balance fields


To

To

view the full release notes for the current Connect release, click here. 



Note
titleLatest Training Tutorials

Some Help topics include video tutorials, tip sheets, or how-to-guides, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)access the topics with related materials.

**Scroll to the bottom of the linked page to find the associated video or document.**

This link has all the session recordings for you in one place!

    • Editing Payments (8/25/23)
    • Submitting Support Tickets (6/28/23)
    • DMA eStatements (4/25/23)
    • Moving Money Between Ext. Coll. & Active AR (9/29/22)
    • Rebills, Rebills, Rebills (2/22/23)
    • Working the Collections Queue (3/22/23)
  • User Summit
  • 4.2 Training Videos
  • 4.1 Release Overview


 

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titleCopyright

This documentation contains copyright protected, confidential, and proprietary trade information of Bolder Anesthesia Solutions, Inc.(Bolder Anesthesia Solutions) Cognizant and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Bolder Anesthesia SolutionsCognizant. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement. 

Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Bolder Anesthesia Solutions Cognizant to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Administration Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.  

©2006-2016 Bolder Anesthesia Solutions, Inc2024 Cognizant. All Rights Reserved. Plus BillingTM and BASCONNECTTM are trademarks of Bolder Anesthesia Solutions, Inc. Crosswalk materials are © 2016 Crosswalk materials are © 2024 American Society of Anesthesiologists. Relative Value Guide materials are © 2016 are © 2024 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists.