- Created by Shawna Crawford, last modified on Aug 09, 2021
Complete this task to create a new Connect Back Office case from a submitted Connect Mobile Assistant (CMA) case. Use the appropriate method below to create a case from a CMA case containing an image or from a case that does not contain an image.
The CMA charge capture data is imported into the case. Upon completion of verifying the data that is being imported into the case from the CMA charge capture file, the Case: New page appears. Complete all pertinent information on the case and process following normal procedure.
Step-By-Step Guide
Creating a Case from Mobile Assistant charge capture data that includes an image:
Step | Instructions | Additional Information | ||||||||||||
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1 | From the Image Batches > Charge Batches tab, click Create Image Batch (or press [Alt] + C). The Create Image Batch window opens. | |||||||||||||
2 | Click Search. The Practice search drop down opens. | |||||||||||||
3 | Open the Practice drop down list and select the practice associated with the image set. | |||||||||||||
4 | Click OK. A list of image sets for the practice is displayed. | |||||||||||||
5 | Select the image set(s) to include in the image batch. | |||||||||||||
6 | Click OK. A new Image Batch window opens. | |||||||||||||
7 | Enter the image batch details:
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8 | When finished, click Save. A new image batch line appears in the Batches section of the Charge Batches tab. | |||||||||||||
9 | Select the new batch line, and then click Create Charge Batch. The Charge Batch: ID page opens. | Alternately, you can select the new batch line, then select the set from the Sets section and click Code. This opens the Coding tab where you can create/update the case prior to creating the charge batch. | ||||||||||||
10 | Click the Image Batches tab. | If at any time you wish to unlink the case to the charge batch, highlight the charge line and click Unlink Charge. | ||||||||||||
11 | In the Image Sets section, select the created image set, then click Create Case. The Case: ID page opens. | |||||||||||||
12 | For EDC Clients only: The Demographic Import window opens at the Choose Patient step. The data from the CMA case data is compared to the data from the Persons table in Back Office (Existing Person). If the data from the CMA file does not match the Existing Person data, the information that does not match is highlighted in yellow on the EDC Data column. If the patient does not have a person file, the Existing Person area is shown but not available for data entry. To use the data from the CMA file, click >> to copy the data from the EDC Data column to the Existing Person column. As the data is copied to the Existing Person column, the yellow highlight is removed from the EDC Data column.
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Creating a Case from Mobile Assistant charge capture data that does not include an image:
Step | Instructions | Additional Information | ||||||||||||
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1 | From the Charge Batches > Batches tab, do one of the following:
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2 | For EDC Clients only:
The Demographic Import window opens at the Choose Patient step. The data from the CMA case data is compared to the data from the Persons table in Back Office (Existing Person). If the data from the CMA file does not match the Existing Person data, the information that does not match is highlighted in yellow on the EDC Data column. If the patient does not have a person file, the Existing Person area is shown but not available for data entry. To use the data from the CMA file, click >> to copy the data from the EDC Data column to the Existing Person column. As the data is copied to the Existing Person column, the yellow highlight is removed from the EDC Data column.
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