Overview

The Denial Management page contains two tabs:

The Denial Codes tab lists the adjustment and denial rules that are applied to group and reason codes used in Connect Back Office. The user rules are added to this page through the Denial Code page.

The Denial Code Groups tab lists the code groupings as set up and defined by the user in tying together two or more denial codes, for ease of selection and application on payments.

How to Get Here?

From the Home Page:From the Menus:
  1. Click Denial Management from the Admin list. 
  2. Click the Denial Code Groups tab.
  1. Open the Admin menu and select Denial Management.
  2. Click the Denial Code Groups tab.

 

 

Field Definitions

Field

Type

Required 

Description

Name

Display Only

(Pulled from created/updated Denial Code Group.)

Yes

The name assigned to the denial code grouping.

Button Descriptions

Button

Shortcut Keys

Description

Step-By-Step Guides

Create[Alt] + [C]

Opens the Denial Code Group window where you can enter a new group name.

  1. From the Denial Code Groups tab, click Create. The Denial Code Group window opens.
  2. Enter the Name of the group being created.
  3. Click Save. The new group is listed and may be selected from the Denial Code Group drop down list of a denial code.
Update[Alt] + [U]

Opens the Denial Code Group window where you can modify the name of an existing denial group.

  1. From the Denial Code Groups tab, select the denial code group to update.
  2. Click Update. The Denial Code Group window opens.
  3. Update the Name for the selected group.
  4. Click Save. The group name is updated.
Delete[Alt] + [D]

Deletes a denial code group from the list.

  1. From the Denial Code Groups tab, select the denial code group to delete.
  2. Click Delete. The Delete Confirmation window opens.
  3. Click Yes to delete the denial group code.

 

 

 

 

 

Related Topics

Denial Management

Denial Management / Denial Code Groups Tab

Denial Code Page

Creating Denial Management Rules

Updating Denial Management Rules

Deleting Denial Management Rules

 

 

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