Complete this task to delete a user adjustment and denial rule that was entered in error or no longer needed. You cannot delete a default rule.

When you delete a rule, it is no longer applied to the group and reason codes used in Connect Back Office. 

If you want to retain the adjustment and denial rule, but not use it in Back Office, simply change the status from inactive by selecting the Inactive checkbox.

 

Step-By-Step Guide

Step

Instructions

1

From the Denial Management/Denial Codes tab, select the code to be deleted.

2Click Delete. The code is removed from the list and no longer applied to the group and reason codes used in Back Office.
3Click Close to close the page.

 

 

 

 

 

Related Training/Support Documentation

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