The Manage menu contains the menu commands for managing the various functions in Connect Back Office.
How to Get Here?
From the Home Page:
Via Shortcut Keys:
Click Manage from the menu bar.
Press [Alt]+[M].
Menu Option Definitions
Menu Option
Shortcut Keys
Description
Accounts
[Alt]+[M]+[A]
Opens the Accounts page to update account information related to active AR and collections. You can also update contact information, suspend statements, print a statement for an account, or update general notes on the account.
Address Corrections
[Alt]+[M]+[D]
Opens the Address Correctionspage to manage address corrections from an imported DMA address update file.
Charge Batches
[Alt]+[M]+[C]
Opens the Charge Batches page to create, update, or delete charge batches and cases.
Collection Letters
[Alt]+[M]+[O]
Opens the Collection Letterspage to print collection letters generated for guarantor and insurance collection tasks.
Collections
[Alt]+[M]+[L]
Opens the Collections page where you can create, update, or delete collections.
Credit Balances
[Alt]+[M]+[N]
Opens the Credit Balancespage to manage credit balances on Service Line and On Account balances.
Claims
[Alt]+[M]+[M]
Opens the Claims page to manage electronic claims submitted to a clearinghouse or payer, payer reports, and paper claims.
External Collections
[Alt]+[M]+[X]
Opens the External Collectionspage to work with service fee lines of guarantor accounts that have been transferred from guarantor collections to external collections.
Image Batches
[Alt]+[M]+[B]
Opens the Image Batchespage to attach and view charge batches and payment batches that contain sets of images related to documents pertaining to medical, charge, and payment records. For example, hospital admission forms, checks, and EOBs.
Misc Income
[Alt]+[M]+[I]
Opens the Misc Incomepage to view transactions and reverse or refund transactions in miscellaneous income.
Payment Batches
[Alt]+[M]+[P]
Opens the Payment Batchespage to create, update, or delete payment batches.
People
Not applicable
Opens the People page to manage the person records in the BASCONNECTTM platform.
Refunds
[Alt]+[M]+[R]
Opens the Refunds page to view transactions and post refunded payments.
Reports
Not applicable
Opens the Reportspage to view and run standard Back Office reports.
Revenue Advantage
Not applicable
Opens the Revenue Advantagepage to export call files to Revenue Advantage and commit call results to the relevant guarantor accounts.
Statement Batches
[Alt]+[M]+[S]
Opens the Statement Batches page to create, update, or delete statement batches.
Suspense
[Alt]+[M]+[U]
Opens the Suspense page to view transactions, distribute monies in Suspense, and refund monies from Suspense.
Transworld
[Alt]+[T]
Opens the Transworld page where you can create and export files for transferring accounts to the pre-collections service. Your practice must be enrolled with the pre-collection service and your BASCONNECTTM platform must be configured by Bolder Anesthesia Solutions to use this functionality. If these conditions are not met, the Transworld option is not available from the Manage menu.