This task is used to update a claim hold's practice, payer, plan, or specified number of days.
Step-By-Step Guide
Step | Instructions | Additional Information |
|---|---|---|
| 1 | From the Claim Holds page, select the claim hold to be modified. | The Practice filter at the top of the page can be used to select a practice and limit the records displayed to only those associated with that practice. |
| 2 | Click Update. The Claim Hold window opens with the selected claim hold's details populated.
Update the relevant information via the applicable steps below... | |
| 3 | Open the necessary drop down list and select a value for the Practice, Payer, or Plan. | Practice is a required field. Claim holds must have a designated practice. |
| 4 | Enter the Number of Days. |
|
| 5 | Click Save to save your changes and close the Claim Hold window. The updated claim hold is populated in the Claim Holds table. | Click Save & Add Next to save the updated claim hold and open a new Claim Hold window. Click Cancel to close the window and not save the changes. |
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