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Overview

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The Stop Files tab is used to manage stop files queued for transmission to the pre-collections service. These files contain data for service fee lines that you wish to discontinue pre-collections activity. Typically, a stop file is created after the guarantor starts making payments on the delinquent account.

Note
Your practice must be enrolled with the pre-collections service, and your Connect platform must be configured by Bolder Anesthesia Solutions Cognizant to use this functionality. If both of these conditions are not met, the Pre-Collections option is not available from the Manage menu.

Stop files contain service fee lines queued for cancellation by meeting the following criteria:

The SVCFE was selected from the active AR for pre-collections cancellation.

The SVCFE has posted payment activity either as a partial payment or paid in full.

Statements resume when service fee lines in pre-collections are cancelled.

Stop files are never deleted and can be retrieved by using search criteria.

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title	How to Get Here?

From the Home Page:	From the Menus:	*Via Shortcut Keys:*
Click Pre-Collections from the Manage list. Click the Stop Files tab.	Open the Manage menu and select Pre-Collections. Click the Stop File tab.	Press [Alt] + [M] + [T]. Click the Stop File tab.

Field Definitions

Field	Type	Required	Description
Practice	Display Only (pulled from created Stop File)	Yes	The practice to which the Stop File is associated.
File	Read-only (system-generated)	Yes	The identification number assigned to the pre-collection file when it is created. File identification numbers are assigned sequentially as they are created.
Created At	Read-only (system-generated)	Yes	The date and time when the pre-collection file was created.
Accounts	Display Only (pulled from created Stop File)	Yes	The number of accounts included in the pre-collection file.
Balance	Display Only (pulled from created Stop File)	Yes	The aggregate balance of all service fee lines of the accounts included in the pre-collection file.

Button Descriptions

Button

Shortcut Keys

Description

Step-By-Step Guides

Search

[Alt] + [S]

To search and locate Stop Files.

Click Search. The Search Criteria window opens.
Enter search criteria.
Click OK.

Create

[Alt] + [C]

To select eligible service fee lines and create a new stop file. Stop files contain service fee lines being sent to the pre-collections service for termination.

Note
Stop files are also initiated by selecting an eligible service fee line from the Active AR tab of the account and using the Stop Pre-Coll function.