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Complete this task to update the name of a case reporting type in Connect.

Step-By-Step Guide

Step

Instructions

1

From the Case Reporting Types page, select the case reporting type you want to modify.

2

Click Update. The Update Case Reporting Type window opens.

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3

Enter the new name for the case reporting type in the Name field.

4Click Save. The Update Case Reporting Type window closes and the updated case reporting type is displayed in the list on the Case Reporting Types page.

 

 

 

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