Comment:
Published by Scroll Versions from this space and version 4.7
Complete this task to update the name of a case reporting type in Connect.
Step-By-Step Guide
Step
Instructions
1
From the Case Reporting Types page, select the case reporting type you want to modify.
2
Click Update. The Update Case Reporting Type window opens.
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3
Enter the new name for the case reporting type in the Name field.
4
Click Save. The Update Case Reporting Type window closes and the updated case reporting type is displayed in the list on the Case Reporting Types page.