Complete this task to update the name of a case reporting type in Connect.
Step-By-Step Guide
Step | Instructions |
|---|---|
| 1 | From the Case Reporting Types page, select the case reporting type you want to modify. |
| 2 | Click Update. The Case Reporting Type window opens.
|
| 3 | Enter the new name for the case reporting type in the Name field. |
| 4 | Click Save. The Case Reporting Type window closes and the updated case reporting type is displayed in the list on the Case Reporting Types page. |
Related Training/Support Documentation
Not applicable for this topic