Complete this task to add a case reporting type value to Connect.

Step-By-Step Guide

Step

Instructions

1

From the Case Reporting Types page, click Create. The Case Reporting Type window opens.

2

Enter the name or description of the new case reporting type in the Name field.

3Click Save. The Case Reporting Type window closes and the new case reporting type is added to the list on the Case Reporting Types page.

 

 

 

Related Training/Support Documentation

Not applicable for this topic

Search this documentation

  • No labels