Use the following chart as a guideline for defining some different user roles:

  • Charge Entry - rights to only the elements and reports related to charge entry
  • Claim Management - rights to all elements related to claim management
  • Collections - rights to only the elements and reports related to internal collections
  • Payment Entry - rights to only the elements and reports related to payment entry
  • Reports - rights to the Connect Portal application and its related reports
  • Scan Specialist - viewing rights to image sets in the Scan Batches module
  • Supervisor - to all functions in the Scan Batches module for managing image sets and scan batches

A green dot indicates rights are granted, keeping in mind that some of the rights are implicitly given to the role. A blank space indicates there is no permission set for that action.

Role

Element/Report

Application

View 

Create 

Update 

Delete 

Reports

Charge Entry







AccountsBack OfficeXXX  

CasesBack OfficeXXXX 

Charge BatchesBack OfficeXXXX 

External CollectionsBack OfficeX    

Image SetsBack OfficeXX  

InsurancesBack OfficeXX  

MessagesBack Office
X



Persons and OrganizationsBack OfficeXXX  

Referring PhysiciansBack OfficeXXX  

Scan BatchesBack OfficeX X  

Charge BatchBack Office    X

Charge Batch LogBack Office    X

Claim ViewerBack Office    X
Claim Management







Account - RebillBack Office

X


Account - Roll ToBack Office

X


AccountsBack OfficeX
X


CasesBack Office
XXX

Charge BatchesBack OfficeXXXX

Collection Tasks - GuarantorBack OfficeXXXX

Collection Tasks - InsuranceBack OfficeXXXX 

Electronic ClaimsBack OfficeX
X


External CollectionsBack OfficeXXXX

Image SetsBack OfficeX




InsurancesBack OfficeXXX


MessagesBack Office
X



Misc. IncomeBack OfficeX




Paper ClaimsBack OfficeX




Persons and OrganizationsBack OfficeXXXX 

Referring PhysiciansBack OfficeX XXX

RefundsBack OfficeX




Scan BatchesBack OfficeX




Statement BatchesBack OfficeX




SuspenseBack OfficeX




Claim ViewerBack Office - Classic





Guarantor Collection TasksBack Office - Classic



X

Insurance Collection TasksBack Office - Classic



X

Guarantor StatementsBack Office - Classic




Collections







Account - AdjustmentsBack Office
X



Account - RebillBack Office

X


Account - ReversalsBack Office
X



Account - Roll ToBack Office

X


AccountsBack OfficeX
X


CasesBack OfficeX
X


Collection Tasks - GuarantorBack OfficeXXX


Collection Tasks - InsuranceBack OfficeXXX


Electronic ClaimsBack OfficeX




External CollectionsBack OfficeXXXX

Image SetsBack OfficeXXX


InsurancesBack OfficeX
X


Misc. IncomeBack OfficeX




Paper ClaimsBack OfficeX 




Payment BatchesBack OfficeX 




Persons and OrganizationsBack OfficeX
X


Referring PhysiciansBack OfficeX 
X


RefundsBack OfficeX




Scan BatchesBack OfficeX
X


Statement BatchesBack OfficeX




SuspenseBack OfficeX




Claim ViewerBack Office - Classic



X

Guarantor Collection TasksBack Office - Classic



X

Guarantor StatementsBack Office - Classic



X

Insurance Collection TasksBack Office - Classic



X

Payment BatchBack Office - Classic



X
Payment Entry







Account - AdjustmentsBack Office X



Account - RebillBack Office
 X 


Account - ReversalsBack Office 
X 



Account - Roll ToBack Office

X 


AccountsBack OfficeX
X


CasesBack Office

X


External CollectionsBack OfficeX 
X


Image SetsBack OfficeXXX


InsurancesBack OfficeX 
X 


Misc. IncomeBack OfficeX XX


Payment BatchesBack OfficeX XXX 

PaymentsBack OfficeXXXX

Persons and OrganizationsBack OfficeX 




Referring PhysiciansBack OfficeX




RefundsBack OfficeXXX


Scan BatchesBack OfficeX




Statement BatchesBack OfficeX 




SuspenseBack OfficeXXX


Claim ViewerBack Office - Classic



X

Payment BatchBack Office - Classic



X 
Reports







Reports - SchedulingBack Office
X XX

12 Month Payment Waterfall SummaryPortal X X 

 

13 Month Financial ActivityPortal X X

 

Account Adjustment Analysis DetailPortal X X

 

Anesthesia Case Utilization - Case OutputPortal X X

 

Anesthesia Case Utilization - Performing Provider OutputPortal X X

 

Anesthesia Minutes by Provider (dashboard widget)PortalXX



Anesthesia Units by Payer (dashboard widget)PortalXX



AR Activity SummaryPortal X X

 

AR AgingBack Office - Classic



X

AR Aging Analysis DetailPortal X X

 

Billed vs. Expected vs. Collected Summary (dashboard widget)PortalX X



Billed vs. Expected vs. Collected SummaryPortal X X

 

Case Mix Trend SummaryPortalX X



Charge Analysis DetailPortalX X



Charge BatchBack Office - Classic



X

Charge Batch LogBack Office - Classic



X

Charge Entry Productivity (dashboard widget)PortalX X



Charge Entry Productivity DetailPortalX X



Charge Mix Trend SummaryPortalX X



Charges/Payments - 13 Month Trailing (dashboard widget)PortalX X



Claim ViewerBack Office - Classic



X

Collection Trend Analysis SummaryPortalX X



Collector Entry Productivity (dashboard widget)PortalX X



Credit Balances DetailPortalX X



Days in AR (90 day trailing) (dashboard widget)Portal X  X 



Deposit Analysis DetailPortalX X



Deposit Analysis SummaryPortalX X



Diagnosis/Procedure Count SummaryPortal X X

 

Elapsed Time Analysis DetailPortal X X

 

ePreop Data ExtractBack Office - Classic



X

Facility DetailsPortalX X



Fides - Quality Data CollectionBack Office - Classic



X

Financial Activity SummaryBack Office - Classic



X

Guarantor Collection Actions DetailPortalX X



Guarantor Collection TasksBack Office - Classic



X

Guarantor StatementsBack Office - Classic



X

Insurance Collection Actions DetailPortal X X

 

Insurance Collection TasksBack Office - Classic



X

Insurance FollowupBack Office - Classic



X

Insurance Payment Denial DetailPortal X X

 

MTD Metrics (dashboard widget)Portal X  X 



Net Collection % (90 day trailing) (dashboard widget)Portal X  X 



Outcome DetailsPortalX X



Patient Responsibility DetailPortal X X

 

Payer Mix (Charges) (dashboard widget)Portal X  X 



Payer Mix (Payments) (dashboard widget)Portal X  X 



Payer Mix SummaryPortal X X

 

Payment BatchBack Office - Classic



X

Payment Entry Productivity (dashboard widget)PortalX X



Payment Entry Productivity DetailPortalX X



Payment Mix Trend SummaryPortal X X

 

Percent of A/R over 90 Days (dashboard widget)Portal X  X 



Plan DetailsPortal X X

 

Practice Performance AnalysisPortal X X

 

Practice Performance SummaryPortal X X

 

Practice Performance Summary (DOS)Portal X X

 

Production Analysis SummaryPortal X X

 

Rendering Provider Case Count (dashboard widget)Portal X  X 



Survey VitalsBack Office - Classic



X
Scan Specialist







Image SetsScanCenterXXX 

Scan BatchesScanCenterXXXX
Supervisor







Image SetsScanCenter XX X X

Scan BatchesScanCenterXXXX




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