Complete this task to print a collection letter from the Collection Actions section. Before a collection letter can be printed, it must be created via the Manage > Collection Letters page > Add.
You can also choose to print a demand statement for the guarantor account to send with the collection letter.
To print a collection letter with a demand statement (guarantor collection tasks only):
Step | Instructions | Additional Information | |
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1 | From the Guarantor tab, select the collection action for the letter to be printed from the Collection Actions section. | ||
2 | Click Print Letter. The Print Letter window opens. |
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3 | Select the Also print demand statement for the account checkbox. | ||
4 | Click OK. Two print windows open, the Print Collection Letters window and the Demand Guarantor Statement window opens with the images of the collection letter and statement. |
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5 | Click X to close the print windows. |
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To print a collection letter only:
Step | Instructions | Additional Information | |
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1 | From the Guarantor or Insurance tab, select the collection action for the letter to be printed from the Collection Actions section. | ||
2 | Click Print Letter. The Print Letter window opens. |
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4 | Click OK. The Print Collection Letters window opens with the image of the collection letter. |
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5 | Click X to close the print window. |
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Not applicable for this topic |