The latest BASCONNECT^TM release is 18.12. Highlights of this release include the following:

Accounts

• Modified roll-to process to allow:
  • Changing responsibility for multiple non-zero balance service fees at one time
  • Rolling a service fee to a guarantor even if the service contains an insurance plan set to disallow guarantor responsibility
• Added Refund note type to Account / Notes tab to create and view refund notes.

Audit Trail

• Added new Audit Trail functionality to track changes and updates to Security topics: Roles, Users, and Password Policy.

Claims

• Increased the character limit in Box 31 of NUCC 1500 paper claim form to allow 24 characters.
• Modified electronic claim generation to eliminate claim rejections for invalid EDI characters.

Denial Management

• Modified functionality to allow updates to some fields on system denial codes, including: Roll To, Adjustment, Writeoff.

Payment Batches

• Added ability to select a new Responsible Party for a service fee line when performing an insurance recoup.

Practices

• New Statement Hold Removal section added to the Practice / Statements tab to automate statement hold removal for zero balance service fees.

Pre-Collections / Transworld

• All "Transworld" labels (fields, buttons, pages) in Connect have been updated to "Pre-Collections."

Reports

• Added Find Report tab to search for and locate a report which includes specific criteria.
• Created several new reports:
  • Account Note Detail
  • Case Analysis Detail 
  • Claim Activity Detail
  • External Collection Analysis Detail
  • External Collection Payment Detail

Roles

• Added new Case - Exclude from Concurrency right to Back Office Roles to give update permission to specific users of the Excuse from Concurrency Checking checkbox on a case.
• Modified permissions on Fee Schedules, so a user with Update access can recalculate expected fee schedules.

Statements

• Added the ability to automatically generate statements for practices configured for DMA.

Support Links

• Distribute and Refund buttons have been disabled on the Account/Active AR tab if there is no money on the selected line item from OnAccount to distribute or refund.

Charge Batches

• Updating the Facility on a case no longer clears the procedure and provider time information.

Claims

• Functionality added for generating a Claim Inquiry Request and viewing Claim Status via two new tabs: 

• • Claims Inquiries

• • Claims Status

• Claims Inquiries checkbox added to Admin > Plan > Claims tab to designate if claim inquiries can be generated for a plan.

Denial Management

• Denial management functionality and user interface modified to include:

• • New Denial Code Groups to facilitate grouping of denial codes
  • New Primary and Non-Primary tabs added to the Denial Code page for creating primary and non-primary payment rules
  • Ability to include/exclude denial codes from denial code reports

External Collections

• New fields added to External Collections / Pending tab:
• Rendering Provider
• Referring Provider
• Date of Service

Fee Schedules

• New options added to the Method drop down list in the Time Unit Rounding section of the Fee Schedule/Anesthesia Billing Information tab: 
• Always round down
• Round up to the next 10th

General

• Home page can now be customized:
• Designate which Admin, Manage, and Security topics to display
• Identify which page(s) (up to three) automatically launch upon login to BASCONNECT
• Created By/At and Updated By/At fields display applicable information for scan batch pages in BASCONNECT

Image Batches

• Search button added to the Link functionality between image batches and Charge / Payment batches.

Outcomes

• Outcomes and AQI Reports topics moved under new Quality topic found in the Admin menu.
• Outcome Groups tab added to Quality topic to accommodate creation and management of Outcome Groups.

Payment Batches

• An expired collection agency can now be selected, if necessary, when creating an external collections payment.
• New Add Denial Codes pop-up window added to Insurance payment page to facilitate entry of denial codes.
• New fields added:
• Transaction Type on the create/update pages for Guarantor, Insurance, and Collections payments
• Transaction Type and Payment Type on the Payment Batch / Payment Batch Information tab
• Transaction Type and Payment Type on the Financial Activity Summary - Detail report for Payments - Line Items Detail and Payments - On Account Detail outputs

Preferences

• Image Batch Link Search Criteria section added to Image Batch tab to set default search criteria for searches.
• Case alert option on Preferences/Case tab updated to send alerts for patients under one year old.

To view the full release notes for the current Connect release, click here. 

Some Help topics include video tutorials, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)

• Release 18.1 Webinar
• Configuring Report Permissions and Roles
• 2 Overview
• Balancing Portal Dashboards
• Understanding Portal Dashboards
• Balancing Connect Report ValuesRelease 4.8 Webinar