About Connect Help
What's New?
Support Documentation/Training
Welcome to BASCONNECTTM, commonly referred to simply as Connect. It is a platform consisting of multiple applications used for managing elements related to medical billing.
The Help Documentation guides you through using Connect via topics which provide:
- Page, window, and field definitions
- Step-by-step guides for common system processes
- Links to helpful training videos and support documentation
- Access to current and past release notes
The latest BASCONNECTTM release is 18.1. Highlights of this release include the following:
Accounts
- Modified roll-to process to allow:
- Changing responsibility for multiple non-zero balance service fees at one time
- Rolling a service fee to a guarantor even if the service contains an insurance plan set to disallow guarantor responsibility
- Added Refund note type to Account / Notes tab to create and view refund notes.
Audit Trail
- Added new Audit Trail functionality to track changes and updates to Security topics: Roles, Users, and Password Policy.
Claims
- Increased the character limit in Box 31 of NUCC 1500 paper claim form to allow 24 characters.
- Modified electronic claim generation to eliminate claim rejections for invalid EDI characters.
Denial Management
- Modified functionality to allow updates to some fields on system denial codes, including: Roll To, Adjustment, Writeoff.
Payment Batches
- Added ability to select a new Responsible Party for a service fee line when performing an insurance recoup.
Practices
- New Statement Hold Removal section added to the Practice / Statements tab to automate statement hold removal for zero balance service fees.
Pre-Collections / Transworld
- All "Transworld" labels (fields, buttons, pages) in Connect have been updated to "Pre-Collections."
Reports
- Added Find Report tab to search for and locate a report which includes specific criteria.
- Created several new reports:
- Account Note Detail
- Case Analysis Detail
- Claim Activity Detail
- External Collection Analysis Detail
- External Collection Payment Detail
Roles
- Added new Case - Exclude from Concurrency right to Back Office Roles to give update permission to specific users of the Excuse from Concurrency Checking checkbox on a case.
- Modified permissions on Fee Schedules, so a user with Update access can recalculate expected fee schedules.
Statements
- Added the ability to automatically generate statements for practices configured for DMA.
Support Links
- Support links found on the Home page have been updated to include www.fastsupport.com.
- Modified roll-to process to allow:
To view the full release notes for the current Connect release, click here.
Latest Training Tutorials
Some Help topics include video tutorials, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)
This documentation contains copyright protected, confidential, and proprietary trade information of Bolder Anesthesia Solutions, Inc.(Bolder Anesthesia Solutions) and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Bolder Anesthesia Solutions. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement.
Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Bolder Anesthesia Solutions to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.
©2006-2018 Bolder Anesthesia Solutions, Inc. All Rights Reserved. Plus BillingTM and BASCONNECTTM are trademarks of Bolder Anesthesia Solutions, Inc. Crosswalk materials are © 2018 American Society of Anesthesiologists. Relative Value Guide materials are © 2018 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists.