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Overview

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The Claim Holds page allows you to set claim holds, for a specified number of days from the date of service, at the practice, practice/payer, or practice/plan level.

Note
The maximum number of claim holds allowed is 999.
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titleHow to Get Here?
From the Home Page:From the Menus:
  • Click Claim Holds from the Admin list 
  • Open the Admin menu and select Claim Holds

 


 

Field Definitions

Field

Type

Required 

Description

PracticeFilterNoA drop down list of your practices. Selecting an option from the Practice filter limits the claim holds displayed on the page to only those for the selected practice.
Practice 

Display Only

(Pulled from created/updated Claim Holds)

Yes

The unique name of the practice.

Payer 

Display Only

(Pulled from created/updated Claim Holds)

NoYesThe unique name of the payer.
Plan 

Display Only

(Pulled from created/updated Claim Holds)

No

The unique name of the plan.

Number of Days 

Display Only

(Pulled from created/updated Claim Holds)

YesThe number of days the primary claims are being held, as it relates to the date of service. The hold is automatically lifted at the end of the last day.

Button Descriptions

Button

Shortcut Keys

Description

Step-By-Step Guides

Create[Alt] + [C]Add a new claim hold to the table.Creating Claim Holds
Update[Alt] + [U]Change the claim hold details.Updating Claim Holds
Delete[Alt] + [D]Delete the claim hold from Connect.Deleting Claim Holds

 

 

 


 

 

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Claim Holds

Creating Claim Holds

Updating Claim Holds

Deleting Claim Holds

 

 

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