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This task is used to update a claim hold's practice, payer, plan, or specified number of days.

Step-By-Step Guide

1

From the Claim Holds page, select the claim hold to be modified.

Tip
The Practice filter at the top of the page can be used to select a practice and limit the records displayed to only those associated with that practice.

2

Click Update. The Claim Hold window opens with the selected claim hold's details populated.

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Update the relevant information via the applicable steps below...

3

Open the necessary drop down list and select a value for the Practice, Payer, or Plan.

Note
Practice is a required field. Claim holds must have a designated practice.

4

Enter the Number of Days.

5

Click Save to save your changes and close the Claim Hold window. The updated claim hold is populated in the Claim Holds table.

Tip

Click Save & Add Next to save the updated claim hold and open a new Claim Hold window.

Click Cancel to close the window and not save the changes.

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