Use this task to modify the information for an external collection agency.

Step-By-Step Guide

Step

Instructions

Additional Information

1

From the External Collection Agencies page,

 
2

Click Update. The External Collection Agency: [name] page opens.

Update the relevant information via the applicable steps below...

 
3Enter the name of the external collection agency in the Name field.

The Name field must be unique.

4Enter of the street address for the external collection agency in the Address line 1 and line 2, if applicable. 
5Enter the zip code for the external collection agency in the Zip Code field. 
6(Optional) Type the name of the city for the external collection agency in the City field.

The City field auto-populates based on the value entered for the Zip Code field, but can be updated, if necessary. 

7(Optional) Open the State drop down list and select the state for the external collection agency.

The State field auto-populates based on the value entered for the Zip Code field, but can be updated, if necessary. 

8(Optional) Enter the name of the primary contact for the external collection agency in the Contact Name field. 
9(Optional) Enter the phone number for the external collection agency in the Phone Number and Ext. fields. 
10(Optional) Enter the fax number for the external collection agency in the Fax Number and Ext. fields. 
11(Optional) Enter the email for the external collection agency in the Email field. 
12Open the File Type field and select the applicable option for outputting the external collection agency file. 
13Click Save to save the changes and close the page.  

 

 

 

 

 

Related Topics

External Collection Agencies

External Collection Agencies Page

External Collection Agency: [name] Page

Creating External Collection Agencies

Deleting External Collection Agencies

Related Training/Support Documentation

Not applicable for this topic

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