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About Connect Help

 What's New?

Support Documentation/Training

Welcome to BASCONNECTTM, commonly referred to simply as Connect. It is a platform consisting of multiple applications used for managing elements related to medical billing.

The Help Documentation guides you through using Connect via topics which provide:

  • Page, window, and field definitions
  • Step-by-step guides for common system processes
  • Links to helpful training videos and support documentation
  • Access to current and past release notes

 

Note
Connect Help is currently under construction. Additional topics are forthcoming and will be added to the site as they are written.
Tip

The latest BASCONNECTTM release is 18.23. Highlights of this release include the following:

Accounts

  • Distribute and Refund buttons have been disabled on the Account/Active AR tab if there is no money on the selected line item from OnAccount to distribute or refund.

Charge Batches

  • Updating the Facility on a case no longer clears the procedure and provider time information.

Claims

  • Functionality added for generating a Claim Inquiry Request and viewing Claim Status via two new tabs: 
    • Claims Inquiries
    • Claims Status
  • Claims Inquiries checkbox added to Admin > Plan > Claims tab to designate if claim inquiries can be generated for a plan.

Denial Management

  • Denial management functionality and user interface modified to include:
    • New Denial Code Groups to facilitate grouping of denial codes
    • New Primary and Non-Primary tabs added to the Denial Code page for creating primary and non-primary payment rules
    • Ability to include/exclude denial codes from denial code reports

External Collections

  • New fields added to External Collections / Pending tab:
    • Rendering Provider
    • Referring Provider
    • Date of Service

Fee Schedules

  • New options added to the Method drop down list in the Time Unit Rounding section of the Fee Schedule/Anesthesia Billing Information tab: 
    • Always round down
    • Round up to the next 10th

General

  • Home page can now be customized:
    • Designate which Admin, Manage, and Security topics to display
    • Identify which page(s) (up to three) automatically launch upon login to BASCONNECT
  • Created By/At and Updated By/At fields display applicable information for scan batch pages in BASCONNECT

Image Batches

  • Search button added to the Link functionality between image batches and Charge / Payment batches.

Outcomes

  • Outcomes and AQI Reports topics moved under new Quality topic found in the Admin menu.
  • Outcome Groups tab added to Quality topic to accommodate creation and management of Outcome Groups.

Payment Batches

  • An expired collection agency can now be selected, if necessary, when creating an external collections payment.
  • New Add Denial Codes pop-up window added to Insurance payment page to facilitate entry of denial codes.
  • New fields added:
    • Transaction Type on the create/update pages for Guarantor, Insurance, and Collections payments
    • Transaction Type and Payment Type on the Payment Batch / Payment Batch Information tab
    • Transaction Type and Payment Type on the Financial Activity Summary - Detail report for Payments - Line Items Detail and Payments - On Account Detail outputs

Preferences

  • Image Batch Link Search Criteria section added to Image Batch tab to set default search criteria for searches.
  • Case alert option on Preferences/Case tab updated to send alerts for patients under one year old.
  • Added the ability to copy and paste Account Notes within Connect.
  • Added search functionality to only return accounts with balance greater than zero.
  • Added Claim Holds designation to Active AR tab.
  • Modified Stop Pre-Coll button functionality to send account's pre-collection code as Suspend rather than Cancel in the Stop File.
  • Added Guarantor's Date of Birth to the General tab.
  • Added window to immediately display newly created account's ID upon creation via the File > New > Account process.

Charge Entry

  • Added the ability to override expected allowed fee schedule during case creation.
  • Added the ability to apply payments during case creation.

External Collections

  • Added confirmation window to Post All functionality.
  • Modified the Pending and Transactions tab search windows to include new and modified fields.

General

  • Export functionality modified to export data in a number format, so further calculations, e.g., summing, can be performed on the information in Excel.

Image Batches

  • New Image Batch window now displayed when creating an Image Batch from a Charge Batch, allowing users to update Image Batch details.

Password Policy

  • Added ability to disable a Connect user's account after a designated number of days of inactivity.

Payers & Plans

  • Added new Bill CRNA Only option to the Insurance Plan / Anesthesia tab.

Payment Batches

  • Added the ability to override expected allowed fee schedule during payment entry process.
  • Show Inactive checkbox added to Filters section to hide payer child plans that are no longer active.

Practices

  • Added option to exclude accounts with statement holds from being included in the TSI Start File.

Preferences

  • Added ability to designate default practice when creating an Image Batch.
  • Added ability to select auto-launch of Search Criteria window when opening the Statement Batches page.

Reports

  • Modified the Charge Analysis Detail report:
    • Adjustments column split into two columns: Adjustments - Negative, Adjustments - Positive
    • New columns added: Reversals - Insurance, Reversals - Guarantor, Reversal - Suspense
    • Place of Service added to report output

Statement Batches

  • Added ability to to print preview statements in a preview window without marking the statements as printed.
 

To view the full release notes for the current Connect release, click here

Note
titleLatest Training Tutorials

Some Help topics include video tutorials, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to see the latest videos. (The links can also be found within their associated topic in the Help documentation.)

 

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titleCopyright

This documentation contains copyright protected, confidential, and proprietary trade information of Bolder Anesthesia Solutions, Inc.(Bolder Anesthesia Solutions) and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Bolder Anesthesia Solutions. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement. 

Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Bolder Anesthesia Solutions to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.  

©2006-2018 Bolder Anesthesia Solutions, Inc. All Rights Reserved. Plus BillingTM and BASCONNECTTM are trademarks of Bolder Anesthesia Solutions, Inc. Crosswalk materials are © 2018 American Society of Anesthesiologists. Relative Value Guide materials are © 2018 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists.