Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.




Current Release Notes



The enhancement and fixes detailed below pertain to the items included in the most recent Connect software release (Release 22.3.2)

Latest Release Notes → CNCT_22.3.3.pdf(July 2022),CNCT_22.3.pdf (June 2022)


Enhancements - Release 22.3.3

Enhancements include new features and modifications for the following issues:

Modified the Practice Performance Summary report:

Added new CPT Short Descriptioncolumn to the report.

Application

Category

Issue

Description

Back Office

ClaimsPayment Batches

14349

For claims with Place of Service of 51, 52, 56, or 61:

  • Connect will automatically add the Admit Date from the case to the claim.
  • Connect will generate an Error if the Admit Date is missing from case.

Code Updates

15283, 15284, 15285, 15286, 15290, 15043

Completed the following Q1/Q2 code updates:

  • Claim Adjustment Reason Codes
  • Denial Adjustment Codes
  • Claim Status
  • Remittance Advice Remark Codes
  • Taxonomy

Eligibility

15207, 15418

Modified submission functionality for Eligibility Requests to MediCal:

  • Removed UPIN from the claim generation process.
  • A provider’s UPIN to be included on all Eligibility transactions to CA Medicaid.
  • If UPIN not present on the Provider, the row is not selectable for an Eligibility Request submission and will appear within the Error Check report.
  • If UPIN is present on the Provider, it will be included in the 270 request.

15334, 15335, 15388, 15392, 15523

A Provider/Practice NPI column was added to the Check Eligibility window.

  • Defaults to Provider name if information is present.
  • Displays Practice NPI (along with Practice Name) if Provider information is not present.
  • Clicking on the Provider/Practice NPI field opens the Select Provider/Practice NPI window, which presents all available NPI options to select an option different from the default value.

15365

Modified the Charge Batches / Eligibility / Benefits tab:

  • Added new Benefit filter option.

15366, 15390

Plan Name field on Charge Batches / Eligibility / Demographics tab modified to display the name of the plan from the Charge Batches / Eligibility / Benefits tab if provided by Payer.

15373

Eligibility Checks for an account having more than one insurance tied to it will only perform and return details for the insurance(s) selected on the case.

15376, 15408

Eligibility Check logic updated payer specific eligibility requirements to send patient as subscriber, even when they are the dependent.

15397, 15402

Modified the Charge Batches/Eligibility tab:

  • Removed the Facility column
  • Added Date/Time to the Response column (when the response received)
  • Added a Status column (values are: Active, Inactive, Rejected)
  • Added a Status filter to the Filters options

15400

Eligibility logic updated to not display the Amount in the Charge Batches / Eligibility / Benefits tab if the amount was not included in the 271 response.

15403, 15513

A View Inquiry button was added to the Charge Batches / Eligibility tab to view the 270 attached to the Eligibility Request. 

15404, 15407

Modified the Charge Batches / Eligibility / Benefits tab:

  • Added Limitations column.

15610

Temporarily removed the Error Report button on the Check Eligibility page as the updated page functionality did not fit with the report.

Facilities

15457

Modified system Place of Service (POS) codes:

  • Added new POS code: 58 Non-residential Opioid Treatment Facility.
  • Updated 19 current POS names and descriptions to meet NUCC/CMS standards.

General

14013

A new Health Dashboard, accessible from the Help menu has been added to Connect. It can be used to diagnose the health of your computer requirements and provide information to the Support Team if experiencing issues in Connect.

15159, 15299

F1 Help links added for new topics.

15300

Deployed updated Launcher (v1.2.0) to clients in support of latest JRE file structure; update required for users to access Connect following Release 22.3.

15598

New prompt added to Back Office when a user logs in following recent system updates; it includes a link to the Release Notes in Help.

Payers & Plans

15012, 15332

To accommodate the No Surprise Act, added a new Plan / Practices tab to Connect to designate (by practice) whether a plan is “In-Network” or “Out-of-Network”, plus added the Contract Effective Date.

Payment Batches

14571, 14687

The Override Payer ID window was renamed Additional Payer IDs and now allows up to 6 additional Payer IDs to be added to this list of plans included in the processing of an ERA.

14955

Payment Batch Search Criteria window updated to include Payer, Plan, Batch Amount, and Guarantor search options.

15052, 15492

To accommodate the No Surprise Act, added:

  • Network Status field to the Distribution page to designate whether a claim is “In-Network” or “Out-of-Network”.
  • Network Status column added to Payment / Service Lines tab.

Reports

12752

Created new report: Charge Analysis Summary

13470

Created new report: Coding Auditing.

13831, 15175, 15274

Modified the AR Aging Analysis Detail report:

  • Added new search parameters: Responsible Party (All, Insurance, or Guarantor), Payer, Plan
  • Added new fields: Patient DOB, Patient Gender, Patient Member ID, Claim ID, Case Reporting Type

14840

Modified the Insurance Collection Actions Detail report:

  • Patient Middle Name added to the Patient column.
  • Added new Rendering Provider, Claim ID, and Case Reporting Type fields to the report.

15073

15136

Modified the Insurance Payment Denial Detail report:

  • Patient Middle Name added to the Patient column.
  • Provider Middle Name added to the Rendering Provider column.
  • Added new Pseudo Code column to the report.

15151

Modified the Collection Trend Analysis Summary report:

  • Renamed the Group By field to Primary Group By
  • Added new fields: Secondary Group By, Tertiary Group By
  • Renamed the Group By filter to Primary Group By
  • Added new filter options: Secondary Group By, Tertiary Group By
  • Added new Group By dropdown fields option of: Case Reporting Type

15179

Updated the Status filter to default to All on the Case Analysis Detail report.

15270, 15601

Modified the Plan Detail report:

  • Added new fields: Practice, Clearinghouse, Billing Provider Type, Network Status, Contract Effective Date, Extreme Age/Emergency, Billed Fee Schedule, Expected Fee Schedule
  • Added new filter options: Practices
  • Updated logic to only display fee schedules in the report that have Status = Active and an unexpired Expiration Date.

Security

14882, 15591

Social Security Number (SSN) displays in Connect Back Office updated to mask the first 5 digits and display only the last 4 digits (e.g., *****1234). 

A new 'Unmask SSN' permission was added to the Role: Security topic.

Fixes

15658

Enhanced the Payment Batches search criteria functionality. The last used search values will be saved and serve as default values for your next Payment Batches search for the following fields:

  • Status
  • Practice
  • Date Mode (& range)


Reports

15633

Removed the CPT Short Description column from the Practice Performance Summary report.

If report is run and grouped by Procedure Code, then the corresponding Group By column will be populated with the “Procedure Code – CPT Short Description”.


Fixes - Release 22.3.3

Fixes include corrections for the following issues:

Application

Category

 Issue

Description

Back Office

Claims

15280

Fixed the search functionality on electronic claims to correctly return primary or non-primary claims based on selected search criteria

Payment Batches

15649

Resolved search issues with Payment Batches that was returning no records, or incorrect records.


Reports

15654

Fixed issue causing duplicate lines to be returned on the Practice Performance Summary report.




Release Notes Archive



ReleaseDateHighlightsRelease NotesRelated Webinar(s)

22.3.3

July 2022

Modified Payment Batches search functionality to save search criteria for Status, Practice, Date Mode fields; Modified the Practice Performance Summary report


22.3

June 2022

Eligibility Request functionality updates (iteration 2); Code updates, Updated Admit Date population functionality on cases with Place of Service: 51, 52, 56, 61; Updated Place of Service codes; Added Health Dashboard; Added SSN masking functionality;  Deployed updated Launcher 1.2.0; Added No Surprise Act accommodations including Network Status designations; Modified Override Payer ID window to allow for 6 Additional Payer IDs to be added; Added/modified multiple reports, including: Charge Analysis Summary, Coding Auditing Report, AR Aging Analysis Detail, Insurance Collection Action Detail, Practice Performance Summary, Insurance Payment Denial Detail, Collection Trend Analysis Summary, Case Analysis Detail, Plan Detail


22.2.1

Apr 2022

Updated default filters on the Eligibility / Benefit tab; Updated the external collection file

CNCT_22.2.1.pdf


22.2Mar 2022

Added Clear Records option to EDC Interface Configurations page; Updated Facility Place of Service Types; Modified AQI Report to meet 2022 requirements; Added/modified multiple reports, including: Account Summary, Payment Recoup, Case Utilization - Performing Provider Output, Billing Analysis Group by Procedure Summary, Practice Performance Summary


22.1Feb 2022Eligibility; Code updates; Collection Letters delete confirmation; System check to prevent Case Hold Reason updates on submitted cases; Updated DLT104 Refund Check format; Added/modified multiple reports, including: Charge Payment Posting Summary, Insurance Payment Denial Detail, Practice Performance Summary, Practice Detail, Production Analysis Summary, Payment Analysis Detail, Anesthesia Case Utilization - Case Output, Case Analysis Detail, Charge Analysis Detail
21.7.5Dec 2021

Code updates, Log4j updated to v2.17.0


21.6.4.1Nov 2021

Error/bug fixes


21.6.4Oct 2021

Modified External Collections export files to meet new Regulation F requirements; Added missing COVID-19 diagnosis codes


21.6.1Sept 2021Error/bug fix
21.6Sept 2021Added option to automatically add Collections Notes to the Account Notes; Added Patient Name to the Concurrency Log for quick reference; Updated logic on Charge Batches to allow accounting dates to be entered for a date up to 14 days in the future; Code Updates; Added ability to delete Collection Letters; Modified functionality to auto-append 99100 and 99140 procedure codes when requirements are met; Group By search option added to multiple reports; Added Email Support link to the Support menu21.6 Release
21.5.11July 2021

Updated Claims logic pertaining to 2310B loop; Modified Charge Batches / EDC Files tab to facilitate searching by Facility Case # and SSN and selecting specific (multiple) records for the EDC file


21.5June 2021

Last Insurance and Last Guarantor Payment info added to Account / General tab; Added Assisted Living Facility (13) to the Box 32 options on the Plan /  Paper Claim Options page; Added Referral # option to the Box 171 (shaded) field of the Plan / Paper Claim Option; Added option to the Plan / claims tab to designate use of the facility-specific billing provider address for a plan; Updated Facility Name field to perform 25-caracter limit validation; Added additional fields to the Charge Analysis Detail and Patient Responsibility Detail reports; Added new Back Office rights to the Role page: Account - Merge (Update) and Images (Delete)

21.5 Release
21.4

May  2021

Copy paste functionality for Account Notes; Note field added to Create Case Hold Reason and Update Case Hold Reason windows; Code updates; Added Load next image set in batch functionality to Preferences and Image Viewer; Added Force all typing to Uppercase throughout instance preference for Admin users21.4 Release
21.3.1March 2021

Error/bug fixes


21.3March 2021

AQI XML Version field; Deluxe DLM105 refund check format; Updates to support DMA e-statements (pay-by-text); Ability to use/not use On-Account Balance when calculating Account Balance on Statements


21.2Feb 2021AMA Copyright notice; Code updates; Image Viewer Fix Width and Fit Page functionality updates; AQI/ePreop report updates

CNCT_21.2.pdf


21.1Jan 2021AQI/ePreop report updates; Removed Support menu hotkey

CNCT_21.1.pdf


20.4.2Dec 2020Code updates

CNCT_20.4.2.pdf


20.4.1Dec 2020Coding window updates; eClinical Works EDC updates; Cognizant rebranding; ePreop report updates; Moved Support links to new Support menu

CNCT_20.4.1.pdf


20.4Nov 2020Cognizant rebranding; Practice/Affiliated Providers tab filter updates

CNCT_20.4.pdf


20.3.2Sept 2020Added texting/electronic communication preferences to Facilities; Code updates 

CNCT_20.3.2.pdf


20.3.1Sept 2020Error/bug fixes

CNCT_20.3.1.pdf


20.3Sept 2020Added Send to AQI checkbox added; Updated case preference option to '>70 years old'; Added ability to post/deny multiple refunds simultaneously; Added/modified multiple reports, including: Charge Payment Posting Summary, Case Analysis Detail, Case Hold Detail

CNCT_20.3.pdf


20.2.1June 2020Modified EDC screen layouts to properly display error messages

CNCT_20.2.1.pdf


20.2May 2020Code updates; Base Class EMC updates; Credit card refund processing; Prevented plans from being assigned to more than one fee schedule; Modified search functionality on Payment Batches page; Streamlined Preferences options to omit items determined at the page level; Added/modified multiple reports, including: Charge Analysis Detail, Practice Performance Summary, Payment Batch Detail, Billing Analysis Group by Procedure Summary

CNCT_20.2.pdf


20.1.1April 2020Code updates

CNCT_20.1.1.pdf


20.1Mar 2020Charge Entry updates: new Case Holds tab (Charge Batches page), new Case & Claim Holds tab (Case: ID page), new Case Hold Reasons page; Added Ability Clearinghouse EMC; Added Hire/Term Date fields to Providers page; Added/modified multiple reports, including: Payment Analysis Detail, Case Hold Detail, AQI XML

CNCT_20.1.pdf


19.1.10Feb 2020Error/bug fixes

CNCT_19.1.10.pdf


19.1.9Jan 2020Added Enable Deductible Monitoring checkbox and functionality to support PayorLogic service

CNCT_19.1.9.pdf


19.1.8Jan 2020Code updates

CNCT_19.1.8.pdf


19.1.7Dec 2019Error/bug fixes

CNCT_19.1.7.pdf


19.1.4Oct 2019Code updates; Added permission to allow users to delete modern report outputs for any user; Modified report: Survey Vitals

CNCT_19.1.4.pdf


19.1.3Sept 2019Added ability to create payment plan at the account from from Guarantor Collections page; Added ability to assign default Next Action; Added/modified multiple reports, including: AQI, ePreop, Anesthesia Case Utilization

CNCT_19.1.3.pdf


19.1.1Aug 2019Error/bug fixes

CNCT_19.1.1.pdf


19.1Aug 2019Added Collections Admin page to consolidate collections information and activity in a single location; Moved the Guarantor Collections and Insurance Collections tabs to new Collections Admin page; Created new Collector Groups and Denial Collections tabs (Collections Admin page); Enhanced the Guarantor and Insurance tabs (Collections page) to include additional fields and new functionality; Added Fee Schedules Audit Trail; Added/modified multiple reports, including: Guarantor Collection Actions Detail, Insurance Collection Actions Detail

CNCT_19.1.pdf


18.3.9July 2019Modified AQI XML Version field to include 2019 Version 1 option; Added Facility filter to ePreop and AQI reports.

CNCT_18.3.9.pdf


18.3.8May 2019Code updates; Modified Edit Note functionality on Coding tab to view previous notes and make edits to it; Added Credit, EFT, and Lockbox Transaction Types to the Payment page; Added Account ID to Refunds page; Modified report: Insurance Collection Actions Detail

CNCT_18.3.8.pdf


18.3.7Mar 2019Error/bug fixes

CNCT_18.3.7.pdf


18.3.5Feb 2019Effective Date and Expiration Date added to the Create/Update Insurance windows; Modified fee schedules to capture modifier fee calculations as a percentage; Modified Fee Schedule field display; Added/modified multiple reports, including: Payment Analysis Detail, Case Analysis Detail

CNCT_18.3.5.pdf


18.3.4Jan 2019Improved calculation time for report: FAS - Charges Billed Detail

CNCT_18.3.4.pdf


18.3.3Jan 2019Error/bug fixes

CNCT_18.3.3.pdf


18.3.2Dec 2018Updated invoice "Base" pricing to support Trizetto electronic claims; Code updates

CNCT_18.3.2.pdf


18.3Dec 2018Added ability to copy Account Notes; Added Claim Holds designation to cases on Account/Active AR tab; Stop Pre-Coll button functionality updated to Suspend in the Stop File; Added functionality to select alternate Expected Fee Schedule to override default fee schedule in the Case / Procedures & Provider Time tab; Code updates; Confirmation window added to Post All function on the External Collection page; Fields added/updated on the Pending and Transaction tabs of the External Collections search window; Added New Image Batch window; Updated Password Policy disable functionality; Payment button added to the Case/Procedures & Provider time tab for payment entry; Expected Fee Schedule field added to Distribution page; Bill CRNA Only option added to the Plan/Anesthesia tab; Added ability to print preview statements with marking statements as printed; Modified report: Charge Analysis Detail

CNCT_18.3.pdf

18.3 Release Overview

18.2.3Sept 2018Added Show Password option to Create/Reset Password windows; Added Date of Service search option to Pre-Collections/Start Files page

CNCT_18.2.3.pdf


18.2.2Aug 2018Error/bug fixes

CNCT_18.2.2.pdf


18.2Aug 2018Added Claim Inquiry Request and View Claim Status functionality; Added Denial Management / Denial Code Groups tab; Modified Denial Management functionality; Added new fields to External Collections/ Pending tab; Added ability to customize Home page and auto-launch up to three pages upon logging into Connect; Added Search button to Image Batches tabs to facilitate searches; New Quality topic added to house Outcomes, Outcome Groups, AQI reports; Added new Transaction Type and Payment Type fields to Payment Batch Information tab and relevant reports; Added case alert option to Preferences/Case tab

CNCT_18.2.pdf

18.2 Release Overview
18.1.2July 2018Code updates

CNCT_18.1.2.pdf


18.1.1May 2018Added AQI changes; Modified logic to require City field on plan's address; Added New Balance field on Guarantor Payment / Distribution tab to calculate balance following an adjustment; Modified report: ePreop

CNCT_18.1.1.pdf


18.1April 2018Roll-to process modifications; Added new Refund Note Type to the Accounts/Notes page; Added ability to select new Responsible Party for service fee line during insurance recoup; New Statement Hold Removal section added to Practice/Statements tab; Transworld rebranded as Pre-Collections in Connect; Roles permission updates; Added ability to auto-generate statements for practices configured for DMA; Added/modified multiple reports,  including: Account Note Detail, Audit Trail, External Collection Analysis Detail, Case Analysis Detail, Claim Activity Detail, External Collection Payment Detail

CNCT_18.1.pdf

18.1 Release Overview
4.8.1Jan 2018Error/bug fixes

CNCT_4.8.1_Final.pdf


4.8Jan 2018Notes functionality now opens new Note: Account [ID] page; Notes search functionality; Modified Search Criteria window layout on all Claims page tabs; New merge fields added to Collection Letters; Added override functionality to contractual write-off amount on non-primary payments; New paper refund check format; Added folders to modern reports in Back Office; Added/modified multiple reports, including: Insurance Payment Denial Detail, Financial Transaction reports, 12 Month Payment Waterfall Summary, Practice Performance Summary (DOS), Charge Analysis Detail, Account Adjustment Analysis, Case Outcome DetailsCNCT_4.8_Final.pdf4.8 Release Overview
4.7.3Jan 2018Error/bug fixes

CNCT_4.7.3.pdf


4.7.2Dec 2017Error/bug fixes

CNCT_4.7.2.pdf


4.7.1Nov 2017Error/bug fixes

CNCT_4.7.1.pdf


4.7Oct 2017Added fields to Insurance Information window; Code Updates; Added ability to assign Payer ID to ERA file without one; Rebill 2 functionality modifications; Added/modified multiple reports, including: AQI, Provider Details; Patient Responsibility Detail, Charge Analysis Detail, Outcome DetailsCNCT_4.7.pdf4.7 Release Overview
4.6.6Oct 2017Error/bug fixes

CNCT_4.6.6.pdf


4.6.3Aug 2017Error/bug fixes

CNCT_4.6.3.pdf


4.6July 2017Added ability to clone submitted cases; Setting claim holds and release dates at the case level; Claims search functionality; Paper claim form customization; Fee Schedules moved to Enterprise-level; Added Messages page and functionality; Added new Generate one claim per provider option; Added "contains" search functionality to Payment Batches; Added ability to affiliate referring providers to practices and facilities; Scheduled and Output tabs added to the Reports page; Reports scheduling; Page layout updated for the User and Role pages; Security and Admin topic permissions; Reports DashboardCNCT_4.6.pdf4.6 Release Overview
4.5.14June 2017Added ability to copy Charge Batch from one Practice to another; New fields added to Payment pages; Suspense payment updates

CNCT_4.5.14.pdf


4.5.12May 2017Ability to update Custom Field values on submitted cases

CNCT_4.5.12.pdf


4.5.11April 2017Code Updates

CNCT_4.5.11.pdf


4.5.9Mar 2017Error/bug fixes

CNCT_4.5.9.pdf


4.5.7Feb 2017Modified reports, including: Deposit Analysis Detail, Charge Analysis Detail

CNCT_4.5.7.pdf


4.5.5Jan 2017Error/bug fixes

CNCT_4.5.5.pdf


4.5.3Jan 2017Rebill functionality modifications; Revenue Advantage file updates; Modified reports, including: ePreop

CNCT_4.5.3.pdf


4.5.2Dec 2016Code Updates

CNCT_4.5.2.pdf


4.5Dec 2016Password Policy UpdatesCNCT_4.5.pdf4.5 Release Overview
4.4.3Oct 2016Code Updates

CNCT_4.4.3.pdf


4.4.2Oct 2016Added ability to attach images to account-level SVCFEs, IPYMTs, and GPYMTs

CNCT_4.4.2.pdf


4.4Sept 2016Added ability to create Procedure Codes (pseudo codes); Added ability to attach images to Guarantor Accounts; Added Charge Received Date field to Charge Batch and Coding form; Added Facility field to Distribution page for insurance payments; Code Updates

CNCT_4.4.pdf

4.4 Release Overview
4.3July 2016New Revenue Advantage page and functionality added; Added/modified multiple reports, including: AQI, Fides, Charge Analysis Detail

CNCT_4.3.pdf

4.3 Release Overview
4.2June 2016Connect Portal launched; 30 new reports; Added custom Case fields functionality

CNCT_4.2.pdf

4.2 Release Overview
4.1April 2016Concurrency Log functionality; Hotkey/button names updated for application consistencyCNCT_4.1.pdf4.1 Release Overview
4.0.25Feb 2016Code Updates

CNCT_4.0.25.pdf


4.0.24Feb 2016Claims Hold functionality updates; Modified report: AQI

CNCT_4.0.24.pdf 


4.0.17Dec 2015General updates to Charge Entry, Payment Entry, and External Collections functionality

CNCT_4.0.17.pdf


4.0


4.0 Release Overview
3.9.7June 2015General updates to Cases, Claims, and Outcomes functionality; Modified report: AQI

CNCT_3.9.7.pdf


3.9.6Apr 2015General updates to Claims and Roles functionality

CNCT_3.9.6.pdf


3.9.5March 2015General updates to AQI/Outcomes, Claims, Facilities, and Plans functionality

CNCT_3.9.5.pdf


3.9.4Nov 2014General updates to AQI, Facilities, Financial Classes, Charge Entry, Claims, Credit Balances, Payment Batches, People, and Preferences functionality

CNCT_3.9.4.pdf




Panel
titleColorWhite
titleBGColorGray
titleRelated Topics

Getting to Know Connect

General Contact Information




Search this documentation

Livesearch
spaceKeyCD