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Current Release Notes



The enhancement and fixes detailed below pertain to the items included in the most recent Connect software Connect software release (Release 21.34)


Enhancements

Enhancements include new features and modifications for the following issues:

Application

Category

Issue

Description

Back Office

QualityAccounts

13867, 13877

Changed the default selection of the AQI XML Version field on the Practice / Miscellaneous tab to 2021 Version 1.

Refunds

13923, 13943

Updated the Deluxe DLM105 refund check to have information printed on both the top and bottom stubs.

Statements

13939

Updated file sent to DMA in order to support text and email statements for clients.

13577, 13942

Added Include on Account in Statement Balance option to the Suppression section of the Practice: [name] / Statements tab.

  • Determines if the On-Account Balance is utilized in calculation of the Account Balance on Statements. Statements are generated for accounts with a non-zero balance.

13517

Fixed copy/paste functionality to allow right-clicking of mouse to copy/paste into Account Notes.


Cases

13620, 14197

Added Note field to the following:

  • Create Case Hold Reason window on the Case / Case & Claim Holds tab
  • Update Case Hold Reason window on the Case / Case & Claim Holds tab
  • Update Case Hold Reason window on the Charge Batches / Case Holds tab

Case Hold Reason can be added/updated in the windows listed above, or still via the Note table (below the Case Hold Reason table) by clicking the Add button.


Charge Entry

14035

Added ALT + Y hotkey to the Case / General Case Information tab to immediately jump to the Case Reporting Type dropdown.


Codes

13921, 14077, 14252, 14253

Completed the following code updates:

  • Janssen COVID-19 vaccine procedure codes
  • WPC (Remittance, Taxonomy)


Image Viewer

14111, 14071

Added Created By: and At: fields to the bottom of the Image Viewer to display the user and date/time of the image upload.


Preferences

14015

Added new preference to the General tab: Load next image set in batch to begin the automatic downloading of the next image set in a batch when one image set is opened.



14103

Updated the preference on the General tab: Force all typing to Uppercase to apply to case data being created from EDCs.



14108, 14221

Added new preference option to the General tab: Force all typing to Uppercase throughout instance. The preference is only available for Administrators and, when selected, will apply to all users in the application instance.



14217

Added new preference option to the General tab: Disable Scanning Support. If selected, the Scanner field drop down is disabled on the Image Viewer page. This helps to prevent application crashes being experienced by some users.


Fixes

Fixes include corrections for the following issues:

Application

Category

 Issue

Description

Back Office

Charge Entry

14060

Fixed issue causing Referring Providers to display after being deselected in Admin > Facilities.



14296

Fixed issue for cases created from the EDC Files tab and Image Batches tab in a Charge Batch to display all referring physicians, including those not affiliated to the facility.


ERAs

14020

Resolved issue causing a Java null point error when importing an ERA file.


General

14000

Fixed issue causing the End User License Agreement form to close for some clients before a user could click to accept it.


Preferences

13509

Fixed Force all typing to Uppercase preference to apply to Account Notes. 

Fixes

Fixes include corrections for the following issues:

Resolved issue causing an error when trying to generate the Adhoc Report: Insurance Collection Actions – Detail Topic.

Application

Category

 Issue

Description

Back Office

Charge Batches

12957

Modified functionality to auto-refresh the Charge Batch / EDC File tab to display an EDC file being linked to a currently open Charge Batch.

Collections Admin

13563

Resolved issue causing the default group saved to an insurance collections task via the Collections Admin / Insurance Collections tab from displaying with the correct value.

Denial Codes

12945

Resolved issue preventing user from entering 253 for the Reason Code and successfully saving.

EDC

13774

Resolved issue causing the EDC – Connect XML to only pull the first four diagnosis codes when creating a case.

Fee Schedules

13393

Removed system requirement to enter values in the Base Units and Time Units fields of the Supervising Provider Billing section on the Fee Schedule / Anesthesia Billing Information tab.

13864, 13993

Resolved issue preventing saving fee schedule updates.

Image Management

13661

Fixed issue preventing images being imported via PDF from being imported in the correct order.

Payment Batches

13983

Logic added to validate payment check dates to confirm it is not a date prior to 1900 or in the future.

Practices

13457

Fixed issue causing the Remittance Address field to be disabled when updating a Practice.

Small Balance Writeoff

13504

Resolved issue preventing users from posting a small balance writeoff for amounts >$999.99.

Reportal

Reports

13059, 14046




Release Notes Archive



ReleaseDateHighlightsRelease NotesRelated Webinar(s)
21.4

May  2021

Copy paste functionality for Account Notes; Note field added to Create Case Hold Reason and Update Case Hold Reason windows; Code updates; Added Load next image set in batch functionality to Preferences and Image Viewer; Added Force all typing to Uppercase thoughout instance preference for Admin users
21.3.1March 2021

Error/bug fixes


21.3March 2021

AQI XML Version field; Deluxe DLM105 refund check format; Updates to support DMA e-statements (pay-by-text); Ability to use/not use On-Account Balance when calculating Account Balance on Statements


21.2Feb 2021AMA Copyright notice; Code updates; Image Viewer Fix Width and Fit Page functionality updates; AQI/ePreop report updates

CNCT_21.2.pdf


21.1Jan 2021AQI/ePreop report updates; Removed Support menu hotkey

CNCT_21.1.pdf


20.4.2Dec 2020Code updates

CNCT_20.4.2.pdf


20.4.1Dec 2020Coding window updates; eClinical Works EDC updates; Cognizant rebranding; ePreop report updates; Moved Support links to new Support menu

CNCT_20.4.1.pdf


20.4Nov 2020Cognizant rebranding; Practice/Affiliated Providers tab filter updates

CNCT_20.4.pdf


20.3.2Sept 2020Added texting/electronic communication preferences to Facilities; Code updates 

CNCT_20.3.2.pdf


20.3.1Sept 2020Error/bug fixes

CNCT_20.3.1.pdf


20.3Sept 2020Added Send to AQI checkbox added; Updated case preference option to '>70 years old'; Added ability to post/deny multiple refunds simultaneously; Added/modified multiple reports, including: Charge Payment Posting Summary, Case Analysis Detail, Case Hold Detail

CNCT_20.3.pdf


20.2.1June 2020Modified EDC screen layouts to properly display error messages

CNCT_20.2.1.pdf


20.2May 2020Code updates; Base Class EMC updates; Credit card refund processing; Prevented plans from being assigned to more than one fee schedule; Modified search functionality on Payment Batches page; Streamlined Preferences options to omit items determined at the page level; Added/modified multiple reports, including: Charge Analysis Detail, Practice Performance Summary, Payment Batch Detail, Billing Analysis Group by Procedure Summary

CNCT_20.2.pdf


20.1.1April 2020Code updates

CNCT_20.1.1.pdf


20.1Mar 2020Charge Entry updates: new Case Holds tab (Charge Batches page), new Case & Claim Holds tab (Case: ID page), new Case Hold Reasons page; Added Ability Clearinghouse EMC; Added Hire/Term Date fields to Providers page; Added/modified multiple reports, including: Payment Analysis Detail, Case Hold Detail, AQI XML

CNCT_20.1.pdf


19.1.10Feb 2020Error/bug fixes

CNCT_19.1.10.pdf


19.1.9Jan 2020Added Enable Deductible Monitoring checkbox and functionality to support PayorLogic service

CNCT_19.1.9.pdf


19.1.8Jan 2020Code updates

CNCT_19.1.8.pdf


19.1.7Dec 2019Error/bug fixes

CNCT_19.1.7.pdf


19.1.4Oct 2019Code updates; Added permission to allow users to delete modern report outputs for any user; Modified report: Survey Vitals

CNCT_19.1.4.pdf


19.1.3Sept 2019Added ability to create payment plan at the account from from Guarantor Collections page; Added ability to assign default Next Action; Added/modified multiple reports, including: AQI, ePreop, Anesthesia Case Utilization

CNCT_19.1.3.pdf


19.1.1Aug 2019Error/bug fixes

CNCT_19.1.1.pdf


19.1Aug 2019Added Collections Admin page to consolidate collections information and activity in a single location; Moved the Guarantor Collections and Insurance Collections tabs to new Collections Admin page; Created new Collector Groups and Denial Collections tabs (Collections Admin page); Enhanced the Guarantor and Insurance tabs (Collections page) to include additional fields and new functionality; Added Fee Schedules Audit Trail; Added/modified multiple reports, including: Guarantor Collection Actions Detail, Insurance Collection Actions Detail

CNCT_19.1.pdf


18.3.9July 2019Modified AQI XML Version field to include 2019 Version 1 option; Added Facility filter to ePreop and AQI reports.

CNCT_18.3.9.pdf


18.3.8May 2019Code updates; Modified Edit Note functionality on Coding tab to view previous notes and make edits to it; Added Credit, EFT, and Lockbox Transaction Types to the Payment page; Added Account ID to Refunds page; Modified report: Insurance Collection Actions Detail

CNCT_18.3.8.pdf


18.3.7Mar 2019Error/bug fixes

CNCT_18.3.7.pdf


18.3.5Feb 2019Effective Date and Expiration Date added to the Create/Update Insurance windows; Modified fee schedules to capture modifier fee calculations as a percentage; Modified Fee Schedule field display; Added/modified multiple reports, including: Payment Analysis Detail, Case Analysis Detail

CNCT_18.3.5.pdf


18.3.4Jan 2019Improved calculation time for report: FAS - Charges Billed Detail

CNCT_18.3.4.pdf


18.3.3Jan 2019Error/bug fixes

CNCT_18.3.3.pdf


18.3.2Dec 2018Updated invoice "Base" pricing to support Trizetto electronic claims; Code updates

CNCT_18.3.2.pdf


18.3Dec 2018Added ability to copy Account Notes; Added Claim Holds designation to cases on Account/Active AR tab; Stop Pre-Coll button functionality updated to Suspend in the Stop File; Added functionality to select alternate Expected Fee Schedule to override default fee schedule in the Case / Procedures & Provider Time tab; Code updates; Confirmation window added to Post All function on the External Collection page; Fields added/updated on the Pending and Transaction tabs of the External Collections search window; Added New Image Batch window; Updated Password Policy disable functionality; Payment button added to the Case/Procedures & Provider time tab for payment entry; Expected Fee Schedule field added to Distribution page; Bill CRNA Only option added to the Plan/Anesthesia tab; Added ability to print preview statements with marking statements as printed; Modified report: Charge Analysis Detail

CNCT_18.3.pdf

18.3 Release Overview

18.2.3Sept 2018Added Show Password option to Create/Reset Password windows; Added Date of Service search option to Pre-Collections/Start Files page

CNCT_18.2.3.pdf


18.2.2Aug 2018Error/bug fixes

CNCT_18.2.2.pdf


18.2Aug 2018Added Claim Inquiry Request and View Claim Status functionality; Added Denial Management / Denial Code Groups tab; Modified Denial Management functionality; Added new fields to External Collections/ Pending tab; Added ability to customize Home page and auto-launch up to three pages upon logging into Connect; Added Search button to Image Batches tabs to facilitate searches; New Quality topic added to house Outcomes, Outcome Groups, AQI reports; Added new Transaction Type and Payment Type fields to Payment Batch Information tab and relevant reports; Added case alert option to Preferences/Case tab

CNCT_18.2.pdf

18.2 Release Overview
18.1.2July 2018Code updates

CNCT_18.1.2.pdf


18.1.1May 2018Added AQI changes; Modified logic to require City field on plan's address; Added New Balance field on Guarantor Payment / Distribution tab to calculate balance following an adjustment; Modified report: ePreop

CNCT_18.1.1.pdf


18.1April 2018Roll-to process modifications; Added new Refund Note Type to the Accounts/Notes page; Added ability to select new Responsible Party for service fee line during insurance recoup; New Statement Hold Removal section added to Practice/Statements tab; Transworld rebranded as Pre-Collections in Connect; Roles permission updates; Added ability to auto-generate statements for practices configured for DMA; Added/modified multiple reports,  including: Account Note Detail, Audit Trail, External Collection Analysis Detail, Case Analysis Detail, Claim Activity Detail, External Collection Payment Detail

CNCT_18.1.pdf

18.1 Release Overview
4.8.1Jan 2018Error/bug fixes

CNCT_4.8.1_Final.pdf


4.8Jan 2018Notes functionality now opens new Note: Account [ID] page; Notes search functionality; Modified Search Criteria window layout on all Claims page tabs; New merge fields added to Collection Letters; Added override functionality to contractual write-off amount on non-primary payments; New paper refund check format; Added folders to modern reports in Back Office; Added/modified multiple reports, including: Insurance Payment Denial Detail, Financial Transaction reports, 12 Month Payment Waterfall Summary, Practice Performance Summary (DOS), Charge Analysis Detail, Account Adjustment Analysis, Case Outcome DetailsCNCT_4.8_Final.pdf4.8 Release Overview
4.7.3Jan 2018Error/bug fixes

CNCT_4.7.3.pdf


4.7.2Dec 2017Error/bug fixes

CNCT_4.7.2.pdf


4.7.1Nov 2017Error/bug fixes

CNCT_4.7.1.pdf


4.7Oct 2017Added fields to Insurance Information window; Code Updates; Added ability to assign Payer ID to ERA file without one; Rebill 2 functionality modifications; Added/modified multiple reports, including: AQI, Provider Details; Patient Responsibility Detail, Charge Analysis Detail, Outcome DetailsCNCT_4.7.pdf4.7 Release Overview
4.6.6Oct 2017Error/bug fixes

CNCT_4.6.6.pdf


4.6.3Aug 2017Error/bug fixes

CNCT_4.6.3.pdf


4.6July 2017Added ability to clone submitted cases; Setting claim holds and release dates at the case level; Claims search functionality; Paper claim form customization; Fee Schedules moved to Enterprise-level; Added Messages page and functionality; Added new Generate one claim per provider option; Added "contains" search functionality to Payment Batches; Added ability to affiliate referring providers to practices and facilities; Scheduled and Output tabs added to the Reports page; Reports scheduling; Page layout updated for the User and Role pages; Security and Admin topic permissions; Reports DashboardCNCT_4.6.pdf4.6 Release Overview
4.5.14June 2017Added ability to copy Charge Batch from one Practice to another; New fields added to Payment pages; Suspense payment updates

CNCT_4.5.14.pdf


4.5.12May 2017Ability to update Custom Field values on submitted cases

CNCT_4.5.12.pdf


4.5.11April 2017Code Updates

CNCT_4.5.11.pdf


4.5.9Mar 2017Error/bug fixes

CNCT_4.5.9.pdf


4.5.7Feb 2017Modified reports, including: Deposit Analysis Detail, Charge Analysis Detail

CNCT_4.5.7.pdf


4.5.5Jan 2017Error/bug fixes

CNCT_4.5.5.pdf


4.5.3Jan 2017Rebill functionality modifications; Revenue Advantage file updates; Modified reports, including: ePreop

CNCT_4.5.3.pdf


4.5.2Dec 2016Code Updates

CNCT_4.5.2.pdf


4.5Dec 2016Password Policy UpdatesCNCT_4.5.pdf4.5 Release Overview
4.4.3Oct 2016Code Updates

CNCT_4.4.3.pdf


4.4.2Oct 2016Added ability to attach images to account-level SVCFEs, IPYMTs, and GPYMTs

CNCT_4.4.2.pdf


4.4Sept 2016Added ability to create Procedure Codes (pseudo codes); Added ability to attach images to Guarantor Accounts; Added Charge Received Date field to Charge Batch and Coding form; Added Facility field to Distribution page for insurance payments; Code Updates

CNCT_4.4.pdf

4.4 Release Overview
4.3July 2016New Revenue Advantage page and functionality added; Added/modified multiple reports, including: AQI, Fides, Charge Analysis Detail

CNCT_4.3.pdf

4.3 Release Overview
4.2June 2016Connect Portal launched; 30 new reports; Added custom Case fields functionality

CNCT_4.2.pdf

4.2 Release Overview
4.1April 2016Concurrency Log functionality; Hotkey/button names updated for application consistencyCNCT_4.1.pdf4.1 Release Overview
4.0.25Feb 2016Code Updates

CNCT_4.0.25.pdf


4.0.24Feb 2016Claims Hold functionality updates; Modified report: AQI

CNCT_4.0.24.pdf 


4.0.17Dec 2015General updates to Charge Entry, Payment Entry, and External Collections functionality

CNCT_4.0.17.pdf


4.0


4.0 Release Overview
3.9.7June 2015General updates to Cases, Claims, and Outcomes functionality; Modified report: AQI

CNCT_3.9.7.pdf


3.9.6Apr 2015General updates to Claims and Roles functionality

CNCT_3.9.6.pdf


3.9.5March 2015General updates to AQI/Outcomes, Claims, Facilities, and Plans functionality

CNCT_3.9.5.pdf


3.9.4Nov 2014General updates to AQI, Facilities, Financial Classes, Charge Entry, Claims, Credit Balances, Payment Batches, People, and Preferences functionality

CNCT_3.9.4.pdf




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