Step | Instructions | |
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1 | From the Create Account / Insurance tab, Create Person / Insurancetab, or Case: [ID] / Patient, Guarantor & Insurance tab, select the insurance to be modified. | |
2 | Click Edit or Update. Note |
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The button name may vary depending on which tab is the starting point of the flow. |
The Update Insurance window opens. Update the relevant information via the applicable steps below... | |
3 | In the Insurance Information section, open the Payer drop down list and select the company providing insurance coverage. | Note |
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Click to search for a payer. |
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4 | Open the Insurance Plan drop down list and select the plan providing insurance coverage. | Info |
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The list of plans in the Insurance Plan drop down list are those associated with the payer selected in the step above. |
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5 | Open the Subscriber Type field and select the subscriber type. | |
6 | Open the Subscriber Name drop down list and select the subscriber. | Note |
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Updating this field varies depending on the option selected in the Subscriber Type field in the step above. - If Patient is selected for the Subscriber Type, the Subscriber Name field defaults to <new person> and cannot be updated.
- If Some Other Person is selected for the Subscriber Type, the Search Person window opens to search and select the person.
- If Organization is selected for the Subscriber Type, the drop down list of organizations opens for selection. Alternately, click to open the Search Organization window and search for the organization.
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7 | Enter the number issued by the payer for the person covered by the plan in the Subscriber ID field. | |
8 | Select the Coverage Confirmed checkbox if the insurance has been verified. | |
9 | Enter the number issued by the payer for the person covered by the plan in the Member ID field. | |
10 | (Optional) Enter the number issued by the payer that identifies the company participating in the plan in the Group ID field. | |
11 | Open the Patient Relationship to Subscriber drop down list and select the relationship of the subscriber to the patient. | Note |
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This field is disabled if the Subscriber Type is set to Patient. |
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12 | If applicable, add referral numbers: - At the Referral Numbers tab, click Add. A new line item is added to the table.
- Enter the referral number in the Referral Number field for a specific treatment or series of treatments.
- Open the Effective drop down and select the effective date for the referral from the calendar.
- Open the Expiration drop down and select the expiration date for the referral from the calendar.
- Enter the number of Allowed Visits authorized for the referral treatment.
- Enter the number of Used Visits (completed) for the referral treatment.
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13 | Click Save to save and close the window. | |