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Current Release Notes



The enhancement and fixes detailed below pertain to the items included in the most recent Connect software release (Release 2122.61)


Enhancements

Enhancements include new features and modifications for the following issues:

Modified options and functionality in the Plan / Claims tab / Plan Claim Options section:

  • Procedure record 99100 is appended to the case if the following are true:
    • The Plan allows extreme age modifier option is selected for the insurance plan
    • An anesthesia procedure is added to the case
    • The patient is of ‘extreme age’ (<1 or >70)
    • Procedure 99100 is not already on the case
  • Procedure record 99140 is appended to the case if the following are true:
    • The Plan allows emergency condition modifier option is selected for the insurance plan
    • An anesthesia procedure is added to the case
    • The case is marked as an ‘Emergency’
    • Procedure 99140 is not already on the case

Application

Category

Issue

Description

Back Office

AccountsCharge Batches

1428914446, 14384, 14498

Updated the AR grid to display the correct Payment Type for all Guarantor, Insurance, and External Collection payments.

  • If no Payment Type exists, it will display as Check.
  • The Payment Type cannot be changed after the payment has posted.
  • Updated Credit Card payments to display as Credit Card.

Accounts / Collections Admin / Collections

3598

Accounts: A Type filter was added to the Account / Notes tab to differentiate between different note types, including Collection notes.

Collections Admin: New Force Collection Action Notes to show as Account Notes option added to the Collections Admin / Guarantor Collections and Collections Admin / Insurance Collections tabs. When selected, all collection action notes will automatically display on the Account / Notes tab as Collection notes.

Collections: New Show on Account Notes option added to the Create Action window in Collections. If no enterprise rule or practice rule is set for account notes, selecting this option facilitates adding the note to the Account / Notes tab without having to do a copy/paste action.

Charge Batches

13595, 14383

Added the Patient Name to the Charge Batch / Concurrency Log / Anesthesia Case Provider Time table to provide users quick visual reference to the information when reviewing the Concurrency Log.

14325

Updated the logic on Charge Batches to allow accounting dates to be entered for a date up to 14 days in the future.

Code Updates

14601

Updated Diagnosis Codes.

Collection Letters

14068, 14382

Added the ability to delete collection letters from the Collection Letters page.

Added the ability (permission) to delete Collection Letters to the Role page for Back Office.

Mobile

14438

Renamed the Create and Delete buttons on the Mobile page to Add and Remove.

Payers & Plans

14326, 14508

Tip

See the Tip Sheet for additional detail:

14573, 14593

New Set physical status modifiers to first position option added to the Plan / Anesthesia tab / Custom Logic section. If selected, the Physical Status Modifier is appended to the first modifier position on both paper and electronic claims.

Payment Batches

13997, 14514

Added Acct Date field and Account Date filter to the Payment Batches tab.

Refunds

14173, 14558

The prepend text added to the beginning of the Memo description on a refund check (e.g., Refund to Insurance, Refund from Suspense) was removed to provide additional space for displaying more of the specific refund description text.

These edits apply to both Print and Reprint functionality.

Reports

12740, 13492, 14506

Case Reporting Type added as a Group By search option to the:

Financial Activity Summary (Classic)report
  • 13 Month Financial Activity (Modern) report
  • Payer Mix Summary (Modern)report

    Support Menu

    14419

    Added Email Support link to the Support menu.

    14447

    Added a system check to prevent users from adding, updating, or deleting Case Hold Reasons on submitted cases.

    Create button disabled on the Case / Case & Claim Holds tab unless the Place case on hold option is selected.


    Code Updates

    14869

    Added 2022 Q1 code updates:

    • CCI Edits
    • GPCI Codes


    Collection Letters

    14614

    Confirmation message added to the Delete activity for Collection Letters.


    Eligibility

    14525, 14698

    Added new Check Eligibility button to the Charge Batch / Charge Batch Information tab to access the Check Eligibility window and submit Eligibility inquiries.



    14528, 14774

    Added functionality to display an Error Report of all rows that cannot be submitted for eligibility when the Error Report button is clicked on the Check Eligibility window.



    14530, 14694

    Search window added to the Eligibility tab of the Charge Batches page.



    14535, 14921

    Added new Eligibility role to Back Office with options for View and Create rights.



    14547, 14696

    Added Export 271 button to the Charge Batches / Eligibility tab. Clicking the button allows the user to export and save the 271 text file.



    14552, 14697, 14777, 14778

    Added Eligibility tab to the Charge Batches page. The tab is utilized to review submitted Eligibility requests and responses.



    14693, 14695

    Added Check Eligibility window, accessible from the Charge Batch/Charge Batch Information tab. The page is utilized to submit Eligibility inquiry requests.


    Payers & Plans

    14375

    Added new Case Time – Minutes worked option to the Box 24g drop down options on the Plan / Paper Claim Options tab.


    Practices

    13740

    Updated the DLT104 Refund Check format adding the following information to the check stub:

    • Plan
    • DOS
    • Patient Name
    • Claim #


    Refunds

    14604, 14686

    Added Payee Address field to the Refunds page.


    Reports

    13534

    Updated the Charge Payment Posting Summary report by adding:

    • New group by options in the Primary Group By, Secondary Group By, and Tertiary Group By fields:
      • Rendering Provider
      • Referring Provider



    13603

    Updated the Insurance Payment Denial Detail report by adding new:

    • Fields: Payment Rank, Created Date, Case Reporting Type, Facility Case ID
    • Report Parameter: Created Date to the Date Mode options



    13723, 14876

    Updated the Practice Performance Summary report by adding:

    • Secondary Group By and Tertiary Group By fields to the report Parameters options.
    • New group by options in the Primary Group By, Secondary Group By, and Tertiary Group By fields:
      • Referring Provider
      • Place of Service
      • Type of Service
    • New report fields:
      • Malpractice RVU
      • Facility RVU
      • Non-Facility RVU



    14105

    Updated the Production Analysis Summary report by adding:

    • New Date Mode report parameter
    • New Group By parameter options:
      • CPT
      • ASA
      • Financial Class
    • New report fields:
      • Insurance Payments
      • Guarantor Payments



    14393

    Added new Practice Detail report.



    14600

    Updated the Payment Analysis Detail report with added fields:

    • Case ID
    • Facility Case Number
    • Check Number



    14609

    Modified the Anesthesia Case Utilization – Case Output report:

    • Added logic to return all cases within the specified time range, regardless of the rendering provider’s time.
    • Added Place of Service to the report.



    14619

    Added Place of Service field to the Case Analysis Detail report.



    14645

    Updated the Charge Analysis Detail report with added fields:

    • Gender
    • Hold Statement
    • Rendering Provider NPI
    • Referring Provider NPI



    14835

    Updated the Case Analysis Detail report with:

    • Added new fields: Primary Subscriber ID, Primary Member ID, Primary Group ID
    • Added new fields: Secondary Subscriber ID, Secondary Member ID, Secondary Group ID
    • Renamed Payer field to Primary Payer
    • Renamed Plan field to Primary Plan


    Fixes

    Fixes include corrections for the following issues:

    Application

    Category

     Issue

    Description

    Back Office

    Access Restrictions

    14490

    Fixed issue generating a server error message when selecting the Enable IP Address Restrictions checkbox on the Access Restrictions page.


    Claims

    14729

    Fixed issue causing incorrect Time Units to display on paper claims.


    Collections Admin

    14428

    Fixed issue causing collection tasks created from payment entries to bypass Insurance Collection rules and assign the task to the wrong user.



    14705

    Fixed issue causing text to duplicate in the From/To fields of Collections Admin if the Force all typing to uppercase system preference is selected.


    Reports

    14623

    Fixed issue with pulling and populating the correct default collector in the Insurance Collection Action Details report.


    Security

    15024, 15025

    Updated log4j to v2.17.1

    Fixes

    Fixes include corrections for the following issues:

    Validation added to Password Policy to not allow Reset account lockout counter after fieldto be null if the Account lockout threshold and Account lockout duration fields are populated.Fixed issue causing an update to the Begin Date of a scheduled report to not save

    Application

    Category

     Issue

    Description

    Back Office

    Account Notes

    14464

    Fixed issue generating an error message when creating an Account Note and pressing the <BACKSPACE> key.

    Adjustment Codes

    14362

    Fixed issue causing the Effect column to display blank on the Adjustment Codes page.

    Charge Entry

    13853

    Fixed issue generating an error message when updating Directed Provider Time on a case and trying to save the changes.

    14388

    Fixed issue preventing users from saving a Case Hold Reason on a case if no note is entered.

    Denial Management

    13334, 13339

    Fixed issue causing Code and Description fields to be disabled for non-Admin users with View and Create permissions.  

    Password Policy

    13813, 14575

    Payments

    13477

    Fixed issue causing the Insurance Payment form to cut off the New Balance and Collection columns.

    Permissions

    13335, 13336

    Fixed functionality to restrict users with “View Only” permission from saving and applying updates in Admin to:

    ·         EDC Interface Configuration

    ·         External Collection Agencies

    Report Permissions

    14392

    Fixed issue generating an error message when creating a new folder and assigning to a role.

    Fixed functionality to allow addition of Roles to an existing folder.

    Portal

    Reports

    12053

    .




    Release Notes Archive



    ReleaseDateHighlightsRelease NotesRelated Webinar(s)
    22.1Feb 2022Eligibility; Code updates; Collection Letters delete confirmation; System check to prevent Case Hold Reason updates on submitted cases; Updated DLT104 Refund Check format; Added/modified multiple reports, including: Charge Payment Posting Summary, Insurance Payment Denial Detail, Practice Performance Summary, Practice Detail, Production Analysis Summary, Payment Analysis Detail, Anesthesia Case Utilization - Case Output, Case Analysis Detail, Charge Analysis Detail
    21.7.5Dec 2021

    Code updates, Log4j updated to v2.17.0


    21.6.4.1Nov 2021

    Error/bug fixes


    21.6.4Oct 2021

    Modified External Collections export files to meet new Regulation F requirements; Added missing COVID-19 diagnosis codes


    21.6.1Sept 2021Error/bug fix
    21.6Sept 2021Added option to automatically add Collections Notes to the Account Notes; Added Patient Name to the Concurrency Log for quick reference; Updated logic on Charge Batches to allow accounting dates to be entered for a date up to 14 days in the future; Code Updates; Added ability to delete Collection Letters; Modified functionality to auto-append 99100 and 99140 procedure codes when requirements are met; Group By search option added to multiple reports; Added Email Support link to the Support menu21.6 Release
    21.5.11July 2021

    Updated Claims logic pertaining to 2310B loop; Modified Charge Batches / EDC Files tab to facilitate searching by Facility Case # and SSN and selecting specific (multiple) records for the EDC file


    21.5June 2021

    Last Insurance and Last Guarantor Payment info added to Account / General tab; Added Assisted Living Facility (13) to the Box 32 options on the Plan /  Paper Claim Options page; Added Referral # option to the Box 171 (shaded) field of the Plan / Paper Claim Option; Added option to the Plan / claims tab to designate use of the facility-specific billing provider address for a plan; Updated Facility Name field to perform 25-caracter limit validation; Added additional fields to the Charge Analysis Detail and Patient Responsibility Detail reports; Added new Back Office rights to the Role page: Account - Merge (Update) and Images (Delete)

    21.5 Release
    21.4

    May  2021

    Copy paste functionality for Account Notes; Note field added to Create Case Hold Reason and Update Case Hold Reason windows; Code updates; Added Load next image set in batch functionality to Preferences and Image Viewer; Added Force all typing to Uppercase throughout instance preference for Admin users21.4 Release
    21.3.1March 2021

    Error/bug fixes


    21.3March 2021

    AQI XML Version field; Deluxe DLM105 refund check format; Updates to support DMA e-statements (pay-by-text); Ability to use/not use On-Account Balance when calculating Account Balance on Statements


    21.2Feb 2021AMA Copyright notice; Code updates; Image Viewer Fix Width and Fit Page functionality updates; AQI/ePreop report updates

    CNCT_21.2.pdf


    21.1Jan 2021AQI/ePreop report updates; Removed Support menu hotkey

    CNCT_21.1.pdf


    20.4.2Dec 2020Code updates

    CNCT_20.4.2.pdf


    20.4.1Dec 2020Coding window updates; eClinical Works EDC updates; Cognizant rebranding; ePreop report updates; Moved Support links to new Support menu

    CNCT_20.4.1.pdf


    20.4Nov 2020Cognizant rebranding; Practice/Affiliated Providers tab filter updates

    CNCT_20.4.pdf


    20.3.2Sept 2020Added texting/electronic communication preferences to Facilities; Code updates 

    CNCT_20.3.2.pdf


    20.3.1Sept 2020Error/bug fixes

    CNCT_20.3.1.pdf


    20.3Sept 2020Added Send to AQI checkbox added; Updated case preference option to '>70 years old'; Added ability to post/deny multiple refunds simultaneously; Added/modified multiple reports, including: Charge Payment Posting Summary, Case Analysis Detail, Case Hold Detail

    CNCT_20.3.pdf


    20.2.1June 2020Modified EDC screen layouts to properly display error messages

    CNCT_20.2.1.pdf


    20.2May 2020Code updates; Base Class EMC updates; Credit card refund processing; Prevented plans from being assigned to more than one fee schedule; Modified search functionality on Payment Batches page; Streamlined Preferences options to omit items determined at the page level; Added/modified multiple reports, including: Charge Analysis Detail, Practice Performance Summary, Payment Batch Detail, Billing Analysis Group by Procedure Summary

    CNCT_20.2.pdf


    20.1.1April 2020Code updates

    CNCT_20.1.1.pdf


    20.1Mar 2020Charge Entry updates: new Case Holds tab (Charge Batches page), new Case & Claim Holds tab (Case: ID page), new Case Hold Reasons page; Added Ability Clearinghouse EMC; Added Hire/Term Date fields to Providers page; Added/modified multiple reports, including: Payment Analysis Detail, Case Hold Detail, AQI XML

    CNCT_20.1.pdf


    19.1.10Feb 2020Error/bug fixes

    CNCT_19.1.10.pdf


    19.1.9Jan 2020Added Enable Deductible Monitoring checkbox and functionality to support PayorLogic service

    CNCT_19.1.9.pdf


    19.1.8Jan 2020Code updates

    CNCT_19.1.8.pdf


    19.1.7Dec 2019Error/bug fixes

    CNCT_19.1.7.pdf


    19.1.4Oct 2019Code updates; Added permission to allow users to delete modern report outputs for any user; Modified report: Survey Vitals

    CNCT_19.1.4.pdf


    19.1.3Sept 2019Added ability to create payment plan at the account from from Guarantor Collections page; Added ability to assign default Next Action; Added/modified multiple reports, including: AQI, ePreop, Anesthesia Case Utilization

    CNCT_19.1.3.pdf


    19.1.1Aug 2019Error/bug fixes

    CNCT_19.1.1.pdf


    19.1Aug 2019Added Collections Admin page to consolidate collections information and activity in a single location; Moved the Guarantor Collections and Insurance Collections tabs to new Collections Admin page; Created new Collector Groups and Denial Collections tabs (Collections Admin page); Enhanced the Guarantor and Insurance tabs (Collections page) to include additional fields and new functionality; Added Fee Schedules Audit Trail; Added/modified multiple reports, including: Guarantor Collection Actions Detail, Insurance Collection Actions Detail

    CNCT_19.1.pdf


    18.3.9July 2019Modified AQI XML Version field to include 2019 Version 1 option; Added Facility filter to ePreop and AQI reports.

    CNCT_18.3.9.pdf


    18.3.8May 2019Code updates; Modified Edit Note functionality on Coding tab to view previous notes and make edits to it; Added Credit, EFT, and Lockbox Transaction Types to the Payment page; Added Account ID to Refunds page; Modified report: Insurance Collection Actions Detail

    CNCT_18.3.8.pdf


    18.3.7Mar 2019Error/bug fixes

    CNCT_18.3.7.pdf


    18.3.5Feb 2019Effective Date and Expiration Date added to the Create/Update Insurance windows; Modified fee schedules to capture modifier fee calculations as a percentage; Modified Fee Schedule field display; Added/modified multiple reports, including: Payment Analysis Detail, Case Analysis Detail

    CNCT_18.3.5.pdf


    18.3.4Jan 2019Improved calculation time for report: FAS - Charges Billed Detail

    CNCT_18.3.4.pdf


    18.3.3Jan 2019Error/bug fixes

    CNCT_18.3.3.pdf


    18.3.2Dec 2018Updated invoice "Base" pricing to support Trizetto electronic claims; Code updates

    CNCT_18.3.2.pdf


    18.3Dec 2018Added ability to copy Account Notes; Added Claim Holds designation to cases on Account/Active AR tab; Stop Pre-Coll button functionality updated to Suspend in the Stop File; Added functionality to select alternate Expected Fee Schedule to override default fee schedule in the Case / Procedures & Provider Time tab; Code updates; Confirmation window added to Post All function on the External Collection page; Fields added/updated on the Pending and Transaction tabs of the External Collections search window; Added New Image Batch window; Updated Password Policy disable functionality; Payment button added to the Case/Procedures & Provider time tab for payment entry; Expected Fee Schedule field added to Distribution page; Bill CRNA Only option added to the Plan/Anesthesia tab; Added ability to print preview statements with marking statements as printed; Modified report: Charge Analysis Detail

    CNCT_18.3.pdf

    18.3 Release Overview

    18.2.3Sept 2018Added Show Password option to Create/Reset Password windows; Added Date of Service search option to Pre-Collections/Start Files page

    CNCT_18.2.3.pdf


    18.2.2Aug 2018Error/bug fixes

    CNCT_18.2.2.pdf


    18.2Aug 2018Added Claim Inquiry Request and View Claim Status functionality; Added Denial Management / Denial Code Groups tab; Modified Denial Management functionality; Added new fields to External Collections/ Pending tab; Added ability to customize Home page and auto-launch up to three pages upon logging into Connect; Added Search button to Image Batches tabs to facilitate searches; New Quality topic added to house Outcomes, Outcome Groups, AQI reports; Added new Transaction Type and Payment Type fields to Payment Batch Information tab and relevant reports; Added case alert option to Preferences/Case tab

    CNCT_18.2.pdf

    18.2 Release Overview
    18.1.2July 2018Code updates

    CNCT_18.1.2.pdf


    18.1.1May 2018Added AQI changes; Modified logic to require City field on plan's address; Added New Balance field on Guarantor Payment / Distribution tab to calculate balance following an adjustment; Modified report: ePreop

    CNCT_18.1.1.pdf


    18.1April 2018Roll-to process modifications; Added new Refund Note Type to the Accounts/Notes page; Added ability to select new Responsible Party for service fee line during insurance recoup; New Statement Hold Removal section added to Practice/Statements tab; Transworld rebranded as Pre-Collections in Connect; Roles permission updates; Added ability to auto-generate statements for practices configured for DMA; Added/modified multiple reports,  including: Account Note Detail, Audit Trail, External Collection Analysis Detail, Case Analysis Detail, Claim Activity Detail, External Collection Payment Detail

    CNCT_18.1.pdf

    18.1 Release Overview
    4.8.1Jan 2018Error/bug fixes

    CNCT_4.8.1_Final.pdf


    4.8Jan 2018Notes functionality now opens new Note: Account [ID] page; Notes search functionality; Modified Search Criteria window layout on all Claims page tabs; New merge fields added to Collection Letters; Added override functionality to contractual write-off amount on non-primary payments; New paper refund check format; Added folders to modern reports in Back Office; Added/modified multiple reports, including: Insurance Payment Denial Detail, Financial Transaction reports, 12 Month Payment Waterfall Summary, Practice Performance Summary (DOS), Charge Analysis Detail, Account Adjustment Analysis, Case Outcome DetailsCNCT_4.8_Final.pdf4.8 Release Overview
    4.7.3Jan 2018Error/bug fixes

    CNCT_4.7.3.pdf


    4.7.2Dec 2017Error/bug fixes

    CNCT_4.7.2.pdf


    4.7.1Nov 2017Error/bug fixes

    CNCT_4.7.1.pdf


    4.7Oct 2017Added fields to Insurance Information window; Code Updates; Added ability to assign Payer ID to ERA file without one; Rebill 2 functionality modifications; Added/modified multiple reports, including: AQI, Provider Details; Patient Responsibility Detail, Charge Analysis Detail, Outcome DetailsCNCT_4.7.pdf4.7 Release Overview
    4.6.6Oct 2017Error/bug fixes

    CNCT_4.6.6.pdf


    4.6.3Aug 2017Error/bug fixes

    CNCT_4.6.3.pdf


    4.6July 2017Added ability to clone submitted cases; Setting claim holds and release dates at the case level; Claims search functionality; Paper claim form customization; Fee Schedules moved to Enterprise-level; Added Messages page and functionality; Added new Generate one claim per provider option; Added "contains" search functionality to Payment Batches; Added ability to affiliate referring providers to practices and facilities; Scheduled and Output tabs added to the Reports page; Reports scheduling; Page layout updated for the User and Role pages; Security and Admin topic permissions; Reports DashboardCNCT_4.6.pdf4.6 Release Overview
    4.5.14June 2017Added ability to copy Charge Batch from one Practice to another; New fields added to Payment pages; Suspense payment updates

    CNCT_4.5.14.pdf


    4.5.12May 2017Ability to update Custom Field values on submitted cases

    CNCT_4.5.12.pdf


    4.5.11April 2017Code Updates

    CNCT_4.5.11.pdf


    4.5.9Mar 2017Error/bug fixes

    CNCT_4.5.9.pdf


    4.5.7Feb 2017Modified reports, including: Deposit Analysis Detail, Charge Analysis Detail

    CNCT_4.5.7.pdf


    4.5.5Jan 2017Error/bug fixes

    CNCT_4.5.5.pdf


    4.5.3Jan 2017Rebill functionality modifications; Revenue Advantage file updates; Modified reports, including: ePreop

    CNCT_4.5.3.pdf


    4.5.2Dec 2016Code Updates

    CNCT_4.5.2.pdf


    4.5Dec 2016Password Policy UpdatesCNCT_4.5.pdf4.5 Release Overview
    4.4.3Oct 2016Code Updates

    CNCT_4.4.3.pdf


    4.4.2Oct 2016Added ability to attach images to account-level SVCFEs, IPYMTs, and GPYMTs

    CNCT_4.4.2.pdf


    4.4Sept 2016Added ability to create Procedure Codes (pseudo codes); Added ability to attach images to Guarantor Accounts; Added Charge Received Date field to Charge Batch and Coding form; Added Facility field to Distribution page for insurance payments; Code Updates

    CNCT_4.4.pdf

    4.4 Release Overview
    4.3July 2016New Revenue Advantage page and functionality added; Added/modified multiple reports, including: AQI, Fides, Charge Analysis Detail

    CNCT_4.3.pdf

    4.3 Release Overview
    4.2June 2016Connect Portal launched; 30 new reports; Added custom Case fields functionality

    CNCT_4.2.pdf

    4.2 Release Overview
    4.1April 2016Concurrency Log functionality; Hotkey/button names updated for application consistencyCNCT_4.1.pdf4.1 Release Overview
    4.0.25Feb 2016Code Updates

    CNCT_4.0.25.pdf


    4.0.24Feb 2016Claims Hold functionality updates; Modified report: AQI

    CNCT_4.0.24.pdf 


    4.0.17Dec 2015General updates to Charge Entry, Payment Entry, and External Collections functionality

    CNCT_4.0.17.pdf


    4.0


    4.0 Release Overview
    3.9.7June 2015General updates to Cases, Claims, and Outcomes functionality; Modified report: AQI

    CNCT_3.9.7.pdf


    3.9.6Apr 2015General updates to Claims and Roles functionality

    CNCT_3.9.6.pdf


    3.9.5March 2015General updates to AQI/Outcomes, Claims, Facilities, and Plans functionality

    CNCT_3.9.5.pdf


    3.9.4Nov 2014General updates to AQI, Facilities, Financial Classes, Charge Entry, Claims, Credit Balances, Payment Batches, People, and Preferences functionality

    CNCT_3.9.4.pdf




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