Page History

Back Office

Charge BatchesAccounts

1362617013

Added the ability to view the full note by rolling over the note text in the Charge Batches / Case Holds / Note table.

17348, 17475

Added new Status drop down option to the Search criteria window filters, with options of Active, Inactive, and Rejected to the Charge Batches / Eligibility tab.

Claims

17370

Modified logic to reorder the claim generation hierarchy. Claim generation for claim holds at Facility Only level moved lower in the processing hierarchy, below those with Provider, Payer, and/or Plan.

Codes

17414

Updated the Connect codes with the updated CLIA Q1 2024 codes.

17448

Added 2024 Q2 code updates:

• CCI Edits

17605, 17789, 17790

Added 2024 Q3 code updates:

• CCI Edits
• Diagnosis Edits
• Procedure Codes: HCPCS Short/Long, PPRVU

17831, 17832, 17833, 17838, 17839, 17840

Added 2024 Q3 code updates:

• Place of Service Codes
• Procedure Codes
• WPC Claim Status Codes
• WPC Remittance Codes
• WPC Taxonomy Codes

Eligibility

16052, 17366

Added a new Eligibility History pane to the Case / Patient, Guarantor & Insurance tab.

General

15278

Removed the ICD GEMS option from the File menu dropdown as part of the effort to sunset ICD-9 codes from Connect.

15279

Removed the ICD-9 Code and ICD-9 Links boxes from the Add Procedure window of the Case / Procedures & Provider Time tab.

16790

Removed the following checkboxes from the Practice / Miscellaneous tab:

• Enable CPT/ASA to ICD-9 GEMs
• Enable ICD-10
• Enable ICD-9 to ICD-10 GEMs
• Primary diagnosis format: ICD-9, ICD-10

Practices

17149, 17507

Added new Require Control Number option to the Practice: [Name] / Miscellaneous tab to set a control number requirement before saving an insurance payment.

17232

Added new filters to the Practice / Affiliated Facilities tab:

• Facility Name (free text)
• All Facilities / Affiliated Facilities / Unaffiliated Facilities (radio buttons)

17482

Renamed the DMA/Statement Vendor section to Statement Vendor in the Practice/Admin tab.

Reports

14967

Added the following fields to the Elapsed Timed Analysis Detail report:

• Insurance Payments
• Guarantor Payments
• Total Payments
• Received Date/Claim Date
• Received Date/Check Date
• Received Date/DOS
• Received Date/Post Date

17008

Added the following field to the Financial Activity Summary – Misc Adjustment Detail report:

• Posted By

17189

Added the following fields to the AR Aging Analysis Detail report.

• Last Collection Action
• Last Collection Action Date
• Note
• Next Action
• Next Action Date
• Task Closed
• Task Closed Date
• Assigned Collector
• User
• Denial Group
• Denial Code
• Denial Posted Date

Suspense

14031, 15561

Updated the Suspense page:

• Modified the Suspense Search criteria window:
  • Renamed Amount search field to Check Amount.
  • Added new Activity Type search field. Subtype search field is filtered/limited based on selected Activity Type criteria.
  • Modified Remitter search logic to return Insurance Payer or Plan details in addition to Guarantor remitter information.
• Added the following fields to Remitter field of the Suspense table:
  • Payer
  • Plan

15537

Added the Account Number to display before the Name in the Description field on the Suspense page.

17148

Added new Suspense Balance field to the Suspense page to display the sum of the balance.

functionality to automatically prepend the Date of Service to the front of a note created when clicking the Int… button and creating a note on the Account/Active AR tab.

 Charge Batches

17421, 17431

Updated logic to display demographic imports by File ID with the most recent on top.

Charge Batches/ Case Holds

17146

Added functionality for multi-select and bulk submission of cases displayed on the Charges Batches / Case Holds tab.

17529, 17547

Added new Notes table to bottom of the Charge Batches / Case Holds tab to display Case Hold Reason notes.

Removed the following buttons from the Case Hold Reasons table:

• Update
• Delete

Updated the Add button to open a pop up window to create a new Case Hold Reason note.

Updated logic to disable the Place Case on Hold checkbox when any Case Hold Reason is set to Open.

16479, 17536, 17537, 17613, 17617

Updated the Charges Batches/Case Holds tab:

• Removed the Update button
• Added new Remove Hold button
• Added new Submit button
• Removed the following columns from the Cases table and moved to a new Case Hold Reasons table mid-page:
  • Case Hold Reason
  • Case Hold Status
  • Assigned User
  • Created At
  • Created By
• Added new columns to the Case Hold Reasons table:
  • Completed By
  • Completed At
• Removed the following buttons from the Cases table and moved to the new Case Hold Reasons table mid-page:
  • Reassign
  • Complete
• Added the following columns to the Cases table:
  • Case Status
  • Case Holds
  • Note Count
• Added hyperlink functionality to the Batch ID and Case ID columns.

17548

Updated Charges Batches/Case Holds tab search filters:

• Assigned User to default to user logged into Connect
• Status field renamed to Case Status

Charge Entry

17454

Updated the logic when adding time to the Case/Procedure & Provider Time tab to prepopulate the Directed Provider and Observing Provider’s Start/End Times based on information entered for the Directing Provider.

Collections

15005

Updated logic for accounts in the Insurance Collection queue to display subsequent Denial Codes for the responsible Payer/Plan, rather than just the first/original one.

15853, 17671

Added functionality for multi-select and bulk transfer of accounts to External Collections Pending status.

17483, 17542

Updated the Collections / Insurance tab:

• Added new fields: Claim ID, Diagnosis, Total Claim Amount
• Updated field: Changed the Amount label to Procedure Amount

Eligibility

16792

Updated the STEM hyperlink on the Check Eligibility window to be renamed EEP.

General

13703

For View Providers Permission, added scroll capability to be able to view the whole table for facility and practice affiliations.

17633

Updated minimum password requirements for the Connect applications to require:

• Minimum of 12 characters
• Combination of upper and lower case characters, numbers, and symbols
• Unique/new password from the previous 10 passwords in your password history

17667

Updated the sort order to alphabetical within all Facility list selection field:

• Coding form
• Case / General Case Info tab
• EDC Interface Configuration: [Name] / Configuration pane
• Payer: [Name] / Facility IDs / Facility Name table
• Plan: [Name] / Facility IDs / Facility Name table
• Practice: [Name] / Affiliated Facilities / Facility Affiliations list

Procedure Codes

17534

Updated logic to only allow non-system codes to be exported from the Admin > Procedure Codes page.

Reports

15768

Updated the AR Aging Analysis Details report:

• Added new report filter that allows entering a specific End Date
• Updated the Age From and Age To filters to be options, rather than required

16531

Added the following fields to the Insurance Collection Actions Detail report:

• Denial Code
• Denial Group
• Denied Amount
• Original Coder

17151

Added Referring Provider search option to the Reports / Find Report / Filter section.

17380

Updated the Practice Performance Summary report:

• Added Physical Status Units field

17540

Updated the Patient Responsibility Detail report:

• Updated Patient Phone field to Patient Day Phone
• Added Patient Evening Phone field
• Updated Guarantor Phone field to Guarantor Day Phone
• Added Guarantor Evening Phone field

17546

Added new fields to the Case Hotel Detail report:

• Note Count
• Created By – Case Hold
• Completed Date – Case Hold
• Completed By – Case Hold

Statements

16967, 17663

Added Middle Name and Suffix to names printed on statements.

Suspense

15603

Updated logic to enable/disable Distribute button on Suspense according to the type of payment.

Distribute as IPYMT (enabled); Distribution (disabled):

• IPYMT/
• IPYMT/UNKNW
• IPYMT/OVERP
• IPYMT/OTHER
• GSUSP/GSIPR

Distribute (enabled); Distribution as IPYMT (disabled):

• GPYMT/
• GPYMT/OTHER
• GPYMT/OVERP
• GPYMT/PREPY
• GPYMT/UNKNW
• GSUSP/GSGPR

Back Office

Charge Batches

17004

Fixed issue that was preventing cases from being deleted that had been created from another practice via copy functionality.

Charge Entry

16968

Fixed issue where the Emergency checkbox being selected in the Coding form is not getting populated in the Case / General Case Information tab.

Practices

17821

Fixed issues causing an error message when saving the assigned facilities and providers to a practice.

Reports

17314

Fixed issue preventing the Insurance Followup (Classic) from executing successfully

Back Office

Access Restrictions

17120

Fixed issue that was allowing any IP to log into Back Office and Portal, even when IP access restrictions were set.

Accounts

17776, 17777

Fixed issue causing two Accounts IDs to be returned with every Account Search, and the second account number not belonging to the patient or even necessarily to the practice.

Adjustment Codes

17814

Fixed issue preventing the population of the Effect field when creating an adjustment code.

Claims

17718

Fixed claim file name assignment logic to prevent duplicate assignment of the same name to different claims.

Codes

17810

Fixed issue that was causing ICD-9 codes and fields to display when updating procedures on certain cases.

Collections

17770

Fixed issue that was generating an error message when searching for insurance tasks in Manage > Collections > Insurance.

17771

Fixed issue that was causing search results to display tasks associated with multiple practices, rather than the single practice being searched.

Eligibility

17350

Fixed issue that was preventing some 271 responses from being processed/received if the payer received a “No response” status during an Eligibility Request.

Reports

17785

Fixed AR Aging report issue that was erroneously displaying numerous duplicate line items in the generated report.