Enhancements - Release 24.2.11
Enhancements include new features and modifications for the following issues:
Application | Category | Issue | Description |
|---|---|---|---|
Back Office | Charge Batches | 13626 | Added the ability to view the full note by rolling over the note text in the Charge Batches / Case Holds / Note table. |
17348, 17475 | Added new Status drop down option to the Search criteria window filters, with options of Active, Inactive, and Rejected to the Charge Batches / Eligibility tab. | ||
Claims | 17370 | Modified logic to reorder the claim generation hierarchy. Claim generation for claim holds at Facility Only level moved lower in the processing hierarchy, below those with Provider, Payer, and/or Plan. | |
Codes | 17414 | Updated the Connect codes with the updated CLIA Q1 2024 codes. | |
17448 | Added 2024 Q2 code updates:
| ||
Eligibility | 16052, 17366 | Added a new Eligibility History pane to the Case / Patient, Guarantor & Insurance tab. | |
General | 15278 | Removed the ICD GEMS option from the File menu dropdown as part of the effort to sunset ICD-9 codes from Connect. | |
15279 | Removed the ICD-9 Code and ICD-9 Links boxes from the Add Procedure window of the Case / Procedures & Provider Time tab. | ||
16790 | Removed the following checkboxes from the Practice / Miscellaneous tab:
| ||
Practices | 17149, 17507 | Added new Require Control Number option to the Practice: [Name] / Miscellaneous tab to set a control number requirement before saving an insurance payment. | |
17232 | Added new filters to the Practice / Affiliated Facilities tab:
| ||
17482 | Renamed the DMA/Statement Vendor section to Statement Vendor in the Practice/Admin tab. | ||
Reports | 14967 | Added the following fields to the Elapsed Timed Analysis Detail report:
| |
17008 | Added the following field to the Financial Activity Summary – Misc Adjustment Detail report:
| ||
17189 | Added the following fields to the AR Aging Analysis Detail report.
| ||
Suspense | 14031, 15561 | Updated the Suspense page:
| |
15537 | Added the Account Number to display before the Name in the Description field on the Suspense page. | ||
17148 | Added new Suspense Balance field to the Suspense page to display the sum of the balance. |
Fixes - Release 24.2.11, 24.2.12, 24.2.13
Fixes include corrections for the following issues:
Application | Category | Issue | Description |
|---|---|---|---|
Back Office | Access Restrictions | 17120 | Fixed issue that was allowing any IP to log into Back Office and Portal, even when IP access restrictions were set. |
Accounts | 17776, 17777 | Fixed issue causing two Accounts IDs to be returned with every Account Search, and the second account number not belonging to the patient or even necessarily to the practice. | |
Collections | 17770 | Fixed issue that was generating an error message when searching for insurance tasks in Manage > Collections > Insurance. | |
17771 | Fixed issue that was causing search results to display tasks associated with multiple practices, rather than the single practice being searched. | ||
Eligibility | 17350 | Fixed issue that was preventing some 271 responses from being processed/received if the payer received a “No response” status during an Eligibility Request. | |
Reports | 17785 | Fixed AR Aging report issue that was erroneously displaying numerous duplicate line items in the generated report. |
Release Notes Archive
| Release | Date | Highlights | Release Notes | Related Webinar(s) |
|---|---|---|---|---|
24.2.13 | June 2024 | Error/bug fixes | ||
24.2.12 | June 2024 | Error/bug fixes | ||
24.2.11 | June 2024 | Added Status search field to Charge Batches / Eligibility tab; Modified logic to reorder claim generation hierarchy; Code updates; Added Eligibility History pane to the Case / Patient, Guarantor & Insurance tab; Removed ICD-9 references through application; Added Require Control Number option/functionality to the Practice / Miscellaneous tab; Added new Filters section to the Practice / Affiliated Facilities tab; Modified multiple reports, including: Elapsed Timed Analysis Detail, Financial Activity Summary - Misc Adjustment Detail, and AR Aging Analysis Detail. | CNCT_24.2.11.pdf | |
24.2.9 | May 2024 | Code updates | ||
24.2.3 | Apr 2024 | Modified AQI schema to meet 2024 submission requirements; error/bug fixes. | ||
24.2.2 | Mar 2024 | Added Inactivate Account checkbox to the Account/General tab; Moved Related Person section to the Case / Additional Case Information tab; Removed the Procedures grid table from the Create Paperwork Attachment window (Case / Patient, Guarantor & Insurance tab). Code updates; Updated the Configuration requirements / recommendations found on the Health Dashboard; Modified multiple reports, including: Financial Account Summary - Payments to Line Items Detail; Facility Details; Account Adjustment Analysis Detail. | CNCT_24.2.2.pdf | |
24.2.1 | Feb 2024 | Added ability to apply changes in Account Date/DOS to all unsubmitted charges in a charge batch; Added appeal office/location address to the Plan / General tab, Collections / Insurance / Service Line Details tab, and Collection Letters fields; Updated Charge Batches / Eligibility tab to automatically refresh when a response received; Added ability to bulk select and post scan batches. | ||
24.1.1 | Feb 2024 | Error/bug fixes | ||
24.1 | Jan 2024 | Code updates; Added Custom Configuration tab and ability to create custom error check rules; Removed Can Schedule option from the Provider page; Added Patient Name to the Refunds page; Updated Practice search criteria in reports to only return active practices in reports when All Reports selected. | ||
23.3.2 | Dec 2023 | Code updates | ||
23.3.1 | Dec 2023 | Error/bug fixes | ||
23.3 | Dec 2023 | Added Payment Batch ID hyperlink to the Active AR tab for recouple service lines; Added ability to sort Active AR by the DOS column; Added Claim field to Payment/Recoup tab; Added Additional Info field to the Provider page; Modified multiple reports and added 4 new reports, including: : Practice Performance Summary (DOS), Practice Performance Summary, Provider Details, Diagnosis Procedure Count Summary, Charge Entry Productivity Detail, Account Summary, and Account Note Detail. | ||
23.2.4 | Nov 2023 | Code updates | ||
23.2.3 | Oct 2023 | Error/bug fixes | ||
23.2.2 | Sept 2023 | Code updates, Added additional options to the Collections Admin page to customize external collections; Added ability to term practices and facilities; Added/modified multiple reports, including: Case Procedure Analysis Detail, Practice Detail, Facility Detail | Note: release# was updated to 23.2.2 post-webinar | |
23.2 | Aug 2023 | Added new Configuration and Excluded Payers tabs to the Admin > Eligibility page; Added new Action sub-tab to the Charge Batches / Eligibility tab; Updated percentage fields of Fees Schedules to allow up to three decimal places; Added Payer ID information to multiple pages/tabs in Connect; Added new Auto-Rebill to Secondary after ___ days checkbox/functionality; Added AR Grid to the Distribution and Add Distribution pages; Updated and modified multiple reports; Sunset Front Office | ||
23.1.4 | June 2023 | Code updates, Error/bug fixes | ||
23.1.2 | May 2023 | Error/bug fixes | ||
23.1 | May 2023 | Added new Admin > Case Error Check page; Added bulk functionality to Charge Batches; Added ability to create bulk cases from imported EDC file; Updated postal codes to current USPS listings; Added ability to print both Payment Batch Detail and Payment Batch Summary reports from a payment batch; Modified multiple reports and added 4 new reports: Denial Code Configuration, Insurance Collection Queue Detail, Guarantor Collection Queue Detail, and Eligibility Response Report. | ||
22.5.5 | Mar 2023 | Modified AQI schema to meet 2023 submission requirements | ||
22.5.4.1 | Feb 2023 | Error/bug fixes | ||
22.5.4 | Feb 2023 | Updated Eligibility logic to display additional fields in red if differences found between submitted 270 and returned 271; Modified report: Insurance Case Analysis Detail | ||
22.5 | Jan 2023 | Check Eligibility window updated to include Missing Mappings and Errors tabs; New Eligibility Payer List page added to view TriZetto payers/mappings; Moved Rooms admin functionality from Front Office to Back Office; Updated SSN search functionality to accommodate 4-digit searches | ||
22.4.5 | Dec 2022 | Code updates, Added ability to term providers (mark them as inactive) | ||
22.4.4 | Oct 2022 | Error/bug fixes | ||
22.4.2 | Sept 2022 | Error/bug fixes | ||
22.4 | Sept 2022 | Code updates; New Claim Form; Modified Case / Patient, Guarantor & Insurance tab by adding Eligibility & Last Checked fields and Review Eligibility button ; Modified Eligibility tab by adding Resubmit Inquiry button | CNCT_22.4.pdf | |
22.3.5 | Aug 2022 | Code updates; Added ability to filter records display on Account AR tab by a DOS range; Added Practice TIN to the Claim Information window; Modified Box 31 on NUCC 1500 Paper Claim to print full Medical License Number; Modified ERA functionality to allow foreign or blank address fields; Modified multiple reports, including: Payment Analysis Summary, Financial Activity Summary - Charges Billed Detail | ||
22.3.3 | July 2022 | Modified Payment Batches search functionality to save search criteria for Status, Practice, & Date Mode fields; Modified the Practice Performance Summary report | ||
| 22.3 | June 2022 | Eligibility Request functionality updates (iteration 2); Code updates, Updated Admit Date population functionality on cases with Place of Service: 51, 52, 56, 61; Updated Place of Service codes; Added Health Dashboard; Added SSN masking functionality; Deployed updated Launcher 1.2.0; Added No Surprise Act accommodations including Network Status designations; Modified Override Payer ID window to allow for 6 Additional Payer IDs to be added; Added/modified multiple reports, including: Charge Analysis Summary, Coding Auditing Report, AR Aging Analysis Detail, Insurance Collection Action Detail, Practice Performance Summary, Insurance Payment Denial Detail, Collection Trend Analysis Summary, Case Analysis Detail, Plan Detail | ||
| 22.2.1 | Apr 2022 | Updated default filters on the Eligibility / Benefit tab; Updated the external collection file | CNCT_22.2.1.pdf | |
| 22.2 | Mar 2022 | Added Clear Records option to EDC Interface Configurations page; Updated Facility Place of Service Types; Modified AQI Report to meet 2022 requirements; Added/modified multiple reports, including: Account Summary, Payment Recoup, Case Utilization - Performing Provider Output, Billing Analysis Group by Procedure Summary, Practice Performance Summary | ||
| 22.1 | Feb 2022 | Eligibility; Code updates; Collection Letters delete confirmation; System check to prevent Case Hold Reason updates on submitted cases; Updated DLT104 Refund Check format; Added/modified multiple reports, including: Charge Payment Posting Summary, Insurance Payment Denial Detail, Practice Performance Summary, Practice Detail, Production Analysis Summary, Payment Analysis Detail, Anesthesia Case Utilization - Case Output, Case Analysis Detail, Charge Analysis Detail | ||
| 21.7.5 | Dec 2021 | Code updates, Log4j updated to v2.17.0 | ||
| 21.6.4.1 | Nov 2021 | Error/bug fixes | ||
| 21.6.4 | Oct 2021 | Modified External Collections export files to meet new Regulation F requirements; Added missing COVID-19 diagnosis codes | ||
| 21.6.1 | Sept 2021 | Error/bug fix | ||
| 21.6 | Sept 2021 | Added option to automatically add Collections Notes to the Account Notes; Added Patient Name to the Concurrency Log for quick reference; Updated logic on Charge Batches to allow accounting dates to be entered for a date up to 14 days in the future; Code Updates; Added ability to delete Collection Letters; Modified functionality to auto-append 99100 and 99140 procedure codes when requirements are met; Group By search option added to multiple reports; Added Email Support link to the Support menu | 21.6 Release | |
| 21.5.11 | July 2021 | Updated Claims logic pertaining to 2310B loop; Modified Charge Batches / EDC Files tab to facilitate searching by Facility Case # and SSN and selecting specific (multiple) records for the EDC file | ||
| 21.5 | June 2021 | Last Insurance and Last Guarantor Payment info added to Account / General tab; Added Assisted Living Facility (13) to the Box 32 options on the Plan / Paper Claim Options page; Added Referral # option to the Box 171 (shaded) field of the Plan / Paper Claim Option; Added option to the Plan / claims tab to designate use of the facility-specific billing provider address for a plan; Updated Facility Name field to perform 25-caracter limit validation; Added additional fields to the Charge Analysis Detail and Patient Responsibility Detail reports; Added new Back Office rights to the Role page: Account - Merge (Update) and Images (Delete) | 21.5 Release | |
| 21.4 | May 2021 | Copy paste functionality for Account Notes; Note field added to Create Case Hold Reason and Update Case Hold Reason windows; Code updates; Added Load next image set in batch functionality to Preferences and Image Viewer; Added Force all typing to Uppercase throughout instance preference for Admin users | 21.4 Release | |
| 21.3.1 | March 2021 | Error/bug fixes | ||
| 21.3 | March 2021 | AQI XML Version field; Deluxe DLM105 refund check format; Updates to support DMA e-statements (pay-by-text); Ability to use/not use On-Account Balance when calculating Account Balance on Statements | ||
| 21.2 | Feb 2021 | AMA Copyright notice; Code updates; Image Viewer Fix Width and Fit Page functionality updates; AQI/ePreop report updates | ||
| 21.1 | Jan 2021 | AQI/ePreop report updates; Removed Support menu hotkey | ||
| 20.4.2 | Dec 2020 | Code updates | ||
| 20.4.1 | Dec 2020 | Coding window updates; eClinical Works EDC updates; Cognizant rebranding; ePreop report updates; Moved Support links to new Support menu | ||
| 20.4 | Nov 2020 | Cognizant rebranding; Practice/Affiliated Providers tab filter updates | ||
| 20.3.2 | Sept 2020 | Added texting/electronic communication preferences to Facilities; Code updates | ||
| 20.3.1 | Sept 2020 | Error/bug fixes | ||
| 20.3 | Sept 2020 | Added Send to AQI checkbox added; Updated case preference option to '>70 years old'; Added ability to post/deny multiple refunds simultaneously; Added/modified multiple reports, including: Charge Payment Posting Summary, Case Analysis Detail, Case Hold Detail | ||
| 20.2.1 | June 2020 | Modified EDC screen layouts to properly display error messages | ||
| 20.2 | May 2020 | Code updates; Base Class EMC updates; Credit card refund processing; Prevented plans from being assigned to more than one fee schedule; Modified search functionality on Payment Batches page; Streamlined Preferences options to omit items determined at the page level; Added/modified multiple reports, including: Charge Analysis Detail, Practice Performance Summary, Payment Batch Detail, Billing Analysis Group by Procedure Summary | ||
| 20.1.1 | April 2020 | Code updates | ||
| 20.1 | Mar 2020 | Charge Entry updates: new Case Holds tab (Charge Batches page), new Case & Claim Holds tab (Case: ID page), new Case Hold Reasons page; Added Ability Clearinghouse EMC; Added Hire/Term Date fields to Providers page; Added/modified multiple reports, including: Payment Analysis Detail, Case Hold Detail, AQI XML | ||
| 19.1.10 | Feb 2020 | Error/bug fixes | ||
| 19.1.9 | Jan 2020 | Added Enable Deductible Monitoring checkbox and functionality to support PayorLogic service | ||
| 19.1.8 | Jan 2020 | Code updates | ||
| 19.1.7 | Dec 2019 | Error/bug fixes | ||
| 19.1.4 | Oct 2019 | Code updates; Added permission to allow users to delete modern report outputs for any user; Modified report: Survey Vitals | ||
| 19.1.3 | Sept 2019 | Added ability to create payment plan at the account from from Guarantor Collections page; Added ability to assign default Next Action; Added/modified multiple reports, including: AQI, ePreop, Anesthesia Case Utilization | ||
| 19.1.1 | Aug 2019 | Error/bug fixes | ||
| 19.1 | Aug 2019 | Added Collections Admin page to consolidate collections information and activity in a single location; Moved the Guarantor Collections and Insurance Collections tabs to new Collections Admin page; Created new Collector Groups and Denial Collections tabs (Collections Admin page); Enhanced the Guarantor and Insurance tabs (Collections page) to include additional fields and new functionality; Added Fee Schedules Audit Trail; Added/modified multiple reports, including: Guarantor Collection Actions Detail, Insurance Collection Actions Detail | ||
| 18.3.9 | July 2019 | Modified AQI XML Version field to include 2019 Version 1 option; Added Facility filter to ePreop and AQI reports. | ||
| 18.3.8 | May 2019 | Code updates; Modified Edit Note functionality on Coding tab to view previous notes and make edits to it; Added Credit, EFT, and Lockbox Transaction Types to the Payment page; Added Account ID to Refunds page; Modified report: Insurance Collection Actions Detail | ||
| 18.3.7 | Mar 2019 | Error/bug fixes | ||
| 18.3.5 | Feb 2019 | Effective Date and Expiration Date added to the Create/Update Insurance windows; Modified fee schedules to capture modifier fee calculations as a percentage; Modified Fee Schedule field display; Added/modified multiple reports, including: Payment Analysis Detail, Case Analysis Detail | ||
| 18.3.4 | Jan 2019 | Improved calculation time for report: FAS - Charges Billed Detail | ||
| 18.3.3 | Jan 2019 | Error/bug fixes | ||
| 18.3.2 | Dec 2018 | Updated invoice "Base" pricing to support Trizetto electronic claims; Code updates | ||
| 18.3 | Dec 2018 | Added ability to copy Account Notes; Added Claim Holds designation to cases on Account/Active AR tab; Stop Pre-Coll button functionality updated to Suspend in the Stop File; Added functionality to select alternate Expected Fee Schedule to override default fee schedule in the Case / Procedures & Provider Time tab; Code updates; Confirmation window added to Post All function on the External Collection page; Fields added/updated on the Pending and Transaction tabs of the External Collections search window; Added New Image Batch window; Updated Password Policy disable functionality; Payment button added to the Case/Procedures & Provider time tab for payment entry; Expected Fee Schedule field added to Distribution page; Bill CRNA Only option added to the Plan/Anesthesia tab; Added ability to print preview statements with marking statements as printed; Modified report: Charge Analysis Detail | ||
| 18.2.3 | Sept 2018 | Added Show Password option to Create/Reset Password windows; Added Date of Service search option to Pre-Collections/Start Files page | ||
| 18.2.2 | Aug 2018 | Error/bug fixes | ||
| 18.2 | Aug 2018 | Added Claim Inquiry Request and View Claim Status functionality; Added Denial Management / Denial Code Groups tab; Modified Denial Management functionality; Added new fields to External Collections/ Pending tab; Added ability to customize Home page and auto-launch up to three pages upon logging into Connect; Added Search button to Image Batches tabs to facilitate searches; New Quality topic added to house Outcomes, Outcome Groups, AQI reports; Added new Transaction Type and Payment Type fields to Payment Batch Information tab and relevant reports; Added case alert option to Preferences/Case tab | 18.2 Release Overview | |
| 18.1.2 | July 2018 | Code updates | ||
| 18.1.1 | May 2018 | Added AQI changes; Modified logic to require City field on plan's address; Added New Balance field on Guarantor Payment / Distribution tab to calculate balance following an adjustment; Modified report: ePreop | ||
| 18.1 | April 2018 | Roll-to process modifications; Added new Refund Note Type to the Accounts/Notes page; Added ability to select new Responsible Party for service fee line during insurance recoup; New Statement Hold Removal section added to Practice/Statements tab; Transworld rebranded as Pre-Collections in Connect; Roles permission updates; Added ability to auto-generate statements for practices configured for DMA; Added/modified multiple reports, including: Account Note Detail, Audit Trail, External Collection Analysis Detail, Case Analysis Detail, Claim Activity Detail, External Collection Payment Detail | 18.1 Release Overview | |
| 4.8.1 | Jan 2018 | Error/bug fixes | ||
| 4.8 | Jan 2018 | Notes functionality now opens new Note: Account [ID] page; Notes search functionality; Modified Search Criteria window layout on all Claims page tabs; New merge fields added to Collection Letters; Added override functionality to contractual write-off amount on non-primary payments; New paper refund check format; Added folders to modern reports in Back Office; Added/modified multiple reports, including: Insurance Payment Denial Detail, Financial Transaction reports, 12 Month Payment Waterfall Summary, Practice Performance Summary (DOS), Charge Analysis Detail, Account Adjustment Analysis, Case Outcome Details | CNCT_4.8_Final.pdf | 4.8 Release Overview |
| 4.7.3 | Jan 2018 | Error/bug fixes | ||
| 4.7.2 | Dec 2017 | Error/bug fixes | ||
| 4.7.1 | Nov 2017 | Error/bug fixes | ||
| 4.7 | Oct 2017 | Added fields to Insurance Information window; Code Updates; Added ability to assign Payer ID to ERA file without one; Rebill 2 functionality modifications; Added/modified multiple reports, including: AQI, Provider Details; Patient Responsibility Detail, Charge Analysis Detail, Outcome Details | CNCT_4.7.pdf | 4.7 Release Overview |
| 4.6.6 | Oct 2017 | Error/bug fixes | ||
| 4.6.3 | Aug 2017 | Error/bug fixes | ||
| 4.6 | July 2017 | Added ability to clone submitted cases; Setting claim holds and release dates at the case level; Claims search functionality; Paper claim form customization; Fee Schedules moved to Enterprise-level; Added Messages page and functionality; Added new Generate one claim per provider option; Added "contains" search functionality to Payment Batches; Added ability to affiliate referring providers to practices and facilities; Scheduled and Output tabs added to the Reports page; Reports scheduling; Page layout updated for the User and Role pages; Security and Admin topic permissions; Reports Dashboard | CNCT_4.6.pdf | 4.6 Release Overview |
| 4.5.14 | June 2017 | Added ability to copy Charge Batch from one Practice to another; New fields added to Payment pages; Suspense payment updates | ||
| 4.5.12 | May 2017 | Ability to update Custom Field values on submitted cases | ||
| 4.5.11 | April 2017 | Code Updates | ||
| 4.5.9 | Mar 2017 | Error/bug fixes | ||
| 4.5.7 | Feb 2017 | Modified reports, including: Deposit Analysis Detail, Charge Analysis Detail | ||
| 4.5.5 | Jan 2017 | Error/bug fixes | ||
| 4.5.3 | Jan 2017 | Rebill functionality modifications; Revenue Advantage file updates; Modified reports, including: ePreop | ||
| 4.5.2 | Dec 2016 | Code Updates | ||
| 4.5 | Dec 2016 | Password Policy Updates | CNCT_4.5.pdf | 4.5 Release Overview |
| 4.4.3 | Oct 2016 | Code Updates | ||
| 4.4.2 | Oct 2016 | Added ability to attach images to account-level SVCFEs, IPYMTs, and GPYMTs | ||
| 4.4 | Sept 2016 | Added ability to create Procedure Codes (pseudo codes); Added ability to attach images to Guarantor Accounts; Added Charge Received Date field to Charge Batch and Coding form; Added Facility field to Distribution page for insurance payments; Code Updates | 4.4 Release Overview | |
| 4.3 | July 2016 | New Revenue Advantage page and functionality added; Added/modified multiple reports, including: AQI, Fides, Charge Analysis Detail | 4.3 Release Overview | |
| 4.2 | June 2016 | Connect Portal launched; 30 new reports; Added custom Case fields functionality | 4.2 Release Overview | |
| 4.1 | April 2016 | Concurrency Log functionality; Hotkey/button names updated for application consistency | CNCT_4.1.pdf | 4.1 Release Overview |
| 4.0.25 | Feb 2016 | Code Updates | ||
| 4.0.24 | Feb 2016 | Claims Hold functionality updates; Modified report: AQI | ||
| 4.0.17 | Dec 2015 | General updates to Charge Entry, Payment Entry, and External Collections functionality | ||
| 4.0 | 4.0 Release Overview | |||
| 3.9.7 | June 2015 | General updates to Cases, Claims, and Outcomes functionality; Modified report: AQI | ||
| 3.9.6 | Apr 2015 | General updates to Claims and Roles functionality | ||
| 3.9.5 | March 2015 | General updates to AQI/Outcomes, Claims, Facilities, and Plans functionality | ||
| 3.9.4 | Nov 2014 | General updates to AQI, Facilities, Financial Classes, Charge Entry, Claims, Credit Balances, Payment Batches, People, and Preferences functionality |