Page History

Overview

Panel

borderColor	black
bgColor	gray
titleColor	black
borderWidth	2
titleBGColor	white

Info

The Suspense page shows all monies transferred to Suspense. Each transaction has a unique code based on the type of activity. The transaction codes are listed in the Activity Type column.

The financial activity is recorded as GSUSP.
The informational activity is recorded as a subtype activity code: GSOAT, GSGPR, or GSIPR.

Info

titleBGColor	aaaaaa
icon	false
title	How to Get Here?

From the Home Page:	From the Menus:	*Via Shortcut Keys:*
Click Suspense from the Manage list.	Open the Manage menu and select Suspense.	Press [Alt] + [M] + [U].

Image RemovedImage Added

Field Definitions

Field

Type

Required

Description

Practice

Display Only

(pulled from created Suspense transaction)

Yes

The practice associated with the Suspense line transaction.

Date

Display Only

(pulled from created Suspense transaction)

Yes

The date the Suspense transaction or sub-entry was entered. The date appears in mm/dd/yyyy format. If a payment that is transferred to Suspense has not been posted, (pending) will appear in this column. After the payment is posted, the (pending) status is updated to the date the payment is posted.

Activity Type

Display Only

(pulled from created Suspense transaction)

Yes

The itemized activity associated with the following activity codes:

Code	Description
GSUSP	A sub-entry of the GPYMT, IPYMT, or ONACCT activity code that represents the amount of a guarantor payment, insurance payment, or On-Account amount transferred to Suspense. This sub-entry has a positive effect on the account balance. The GSUSP activity code generates sub-entries of GSOAT, GSGPR, and GSIPR, which represent the type of transfer. These sub-entries appear on the Suspense page as a subtype code of the GSUSP activity type.
RVMIS	The activity code on the Suspense page that represents the amount of the SMISC entry transferred from miscellaneous income to Suspense funds because of a reversal. The description for this entry is Reversal from miscellaneous income: [description]. For example, Reversal from miscellaneous income: Reversing charges for copying medical records.
IPYMT	The activity code on the Suspense page that represents the amount of an insurance payment that was transferred directly to Suspense funds. The description for this entry is Transfer from payment: [payment ID]: [description]. For example, Transfer from payment: 283: interest payment.
GPYMT	The activity code on the Suspense page that represents the amount of a guarantor payment that was transferred directly to Suspense funds. The description for this entry is Transfer from payment: [payment ID]: [description]. For example, Transfer from payment: 283: interest payment.

The GSUSP activity code represents a Suspense entry from a reversed payment on any type of account. The GSUSP activity code is the parent to the sub-entries recorded on the Suspense entry and is a means for grouping this activity. Sub-entries on the Suspense entry are recorded as independent activity codes according to the type of activity. Each sub-entry is nested under the GSUSP parent activity code. Sub-entry activity codes under GSUSP include: REFND, SDISTR and SMISC:

Code	Description
REFND	The sub-entry of the SMISC activity code that represents the amount of the Suspense funds refunded. This sub-entry has a negative effect on the balance of the Suspense entry (SMISC). The date for this sub-entry is recorded as the date the refund was entered. The description is shown in the following format: Refund to [recipient]: [description of refund (reason)]. For example, Refund to Jane Doe: Overpayment.
SDISTR	The sub-entry of the GSUSP activity code that represents the amount of the Suspense funds distributed to a service line (SVCFE) in a guarantor account. This sub-entry has a negative effect on the balance of the Suspense entry (GSUSP). The date for this sub-entry is recorded as the date the distribution was entered. The description is shown in the following format: Distribution to [guarantor name]: [description of distribution]. For example, Distribution to Doe, Jane: Payment applied to wrong service line.
SMISC	The sub-entry of the RVSUS activity code that represents the amount of the Suspense funds distributed to miscellaneous income. This sub-entry has or negative affect on the balance of the Suspense entry (RVSUS). The date for this sub-entry is recorded as the date the distribution was entered. The description is shown in the following format: Transfer to miscellaneous income: [description of distribution]. For example, Transfer to miscellaneous income: Collection of fees for copying medical records.

Subtype

Display Only

(pulled from created Suspense transaction)

No

The following are sub-entry codes of the GSUSP activity code that appear on the Suspense page from a payment reversal in the active AR and represent the type of transaction that was recorded on the reversed payment:

Activity Code	Description	Activity Type
SOAT	Transfer to Suspense from ONACCT activity code	Informational
GSGPR	Transfer to Suspense from GPYMT activity code	Informational
GSIPR	Transfer to Suspense from IPYMT activity code	Informational

The following is a list of the subtype codes:

Subtype Code	Description
OTHER	Other
OVERP	Over payment
PREPY	Pre-pay (only applicable for Guarantor payments)
UNKNW	Unknown source/cannot identify

Check #

Display Only

(pulled from created Suspense transaction)

No

The number of the check from which the amount transferred to Suspense originated.

Remitter

Display Only

(pulled from created Suspense transaction)

No

The party that submitted the check. This could be the insurance company, an individual, or an organization. It includes Payer and Plan (if exists) details.

Description

Display Only

(pulled from created Suspense transaction)

Yes

The description details of the activity

that

that has occurred on a Suspense item. The description includes the activity that has occurred and the description entered in the originating transactions, for example, guarantor payment reversal, distribution from Suspense, refund from Suspense.

Also noted in the field is the Account Number & Patient Name for the transaction.

Amount

Display Only

(pulled from created Suspense transaction)

Yes

The amount of the Suspense transaction. Money transferred to Suspense (the originating transaction) is recorded as a positive number. Money transferred from Suspense (distribution or refund) is recorded as a negative number.

Balance

Read-only

(system-calculated)

Yes

The running balance of the actual activity that has occurred on the Suspense entry and shows the actual balance in Suspense.

Activity Type	Effect on Balance
RVSUS	Positive
RVMIS	Positive
IPYMT	Positive
REFND	Negative
SDISTR	Negative
SMISC	Negative

Suspense Balance

Read-only

(system-calculated)

Yes

The sum of the Balance column.

Check Information Section

		Displays detailed information about the check selected in the Suspense table.
Check #	Display Only (pulled from payment associated with Suspense* transaction)*	Yes	The number of the check from which the amount transferred to Suspense originated.
Check Amount	Display Only (pulled from payment associated with Suspense* transaction)*	Yes	The amount of the check.
Check Date	Display Only (pulled from payment associated with Suspense* transaction)*	Yes	The date the remitter inscribed or printed on the check.
Accounting Date	Display Only (pulled from payment associated with Suspense* transaction)*	Yes	The date that is used as the accounting date for tracking Suspense transactions and reporting this activity in Connect Portal. This information is required if your practice is configured for accounting dates. If your practice is not configured for accounting dates, this option does not apply.
Remitter	Display Only (pulled from payment associated with Suspense* transaction)*	Yes	The party that submitted the check. This could be the insurance company, an individual, or an organization.
Payment Batch	Link	Yes	Click this link to open the payment batch that includes the highlighted payment.
Show Zero Balances	Checkbox	No	Check this option to include Suspense transactions with zero balances in the transaction table.

Button Descriptions

Button	Shortcut Keys	Description	Step-By-Step Guides
Search	[Alt] + [S]	To search and locate suspense transactions.	Click Search. The Search Criteria window opens.

Image Removed

Image Added Enter search criteria. Click OK.
View Trans	[Alt] + [V]	To open a read-only view of the transaction that created the Suspense entry.	Select the transaction to view. Click View Trans. The relevant page associated with the selected line item opens with the details of the transaction, e.g., Payment [ID], Account [ID].
Distribute	[Alt] + [D]	To distribute monies to a guarantor account or to miscellaneous income.	Distribute Monies from Suspense
Distribute as IPYMT	[Alt] + [I]	To distribute monies as insurance payments.	Distribute Monies from Suspense as IPYMT.
Refund	[Alt] + [R]	To create a refund transaction from Suspense.	Refunding Suspense
Reverse	[Alt] + [E]	To reverse a refund transaction.	Reversing Suspense
Print	[Alt] + [P]	To print Suspense transaction details.	From the Suspense page, click Print. The Suspense Detail report opens. Use the report toolbar to preview, save, or print the report. Click the Image Modified in the upper right corner of the report to close it.