The Collections Admin page provides a consolidated location to create and manage all collections-related items. 

From the page, you can define:

• Actions and Action Series
• Collector Groups
• Guarantor Collections Assignment Rules (at enterprise-level and practice-level)
• Insurance Collections Assignment Rules (at enterprise-level and practice-level)
• Denial Groups
• Denial Group Assignment Rules
• Pre-Collections Task Creation Rules
• External Collection Assignment Rules
• Manage Collection Letter templates for guarantor and insurance collections

Rules and groups created here can be used throughout Connect Back Office to manage and execute collections activities.