The Act: [ID] page provides details on the account selected from the Accounts page. Use the Act: [ID] page to review the outstanding balance summary, transaction activity, and collection activity on a guarantor account. 

It is comprised of 6 tabs:

• General Tab
• Active AR Tab
• Collections Tab
• Notes Tab
• External Collections Tab
• Patient List Tab

The External Collections tab contains external collection activity for service fee lines from the guarantor account. Use the External Collections tab to monitor recorded activity on external collection transactions related to the guarantor account.

The activity on the external collection transaction is recorded by an activity code, including miscellaneous adjustments. The activity and transaction codes are listed under the Code column on the external collection transaction where the activity was posted.

Activity is recorded as a parent/child relationship with the EXCOL activity code identifying the external collection transaction as the parent. As other activity is recorded on the external collection transaction, the activity code for that activity is nested as children under its parent. For example, EXCOL is the parent to EPYMT, AGTFR, and RVCOL. Some children activity codes can be parents to other activity codes. For example, EPYMT is the parent of RVPAY.

Use the External Collections tab to monitor external collections activity for the guarantor account. When an external collection payment is recorded in payment entry, the outstanding balance of an external collection transaction is updated. Use the key at the lower right corner of the page to determine the status of the external collection transaction.