Complete this task to select and suspend one or more service fee lines in pre-collections. The selected service fee lines are imported into the Stop file, which is exported to the pre-collections service.
The Stop Pre-Coll button, the next Stop File will send the patient with a SS (Suspend) status.
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Step-By-Step Guide
Step | Instructions | Additional Information | |
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| 1 | From the Act: [ID] > Active AR tab of the guarantor account, select the service fee line to stop the pre-collections process. |
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| 2 | Click Stop Pre-Coll. The Stop Pre-Collection window opens with a list of all service fee lines in pre-collections.
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| 3 | Select one or more service fee lines to stop the pre-collections process. | ||
| 4 | Click OK. The service fee lines are no longer highlighted as pre-collections. | ||
| 5 | Open the Pre-Collection / Stop Files tab to create and export the Stop file to be sent to the pre-collections service. |
Not applicable for this topic |