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About Connect Help

 What's New?

Training Videos

Welcome to BASCONNECTTM, commonly referred to simply as Connect. It is a platform consisting of multiple applications used for managing elements related to medical billing.

The Help Documentation guides you through using Connect via topics which provide:

  • Page, window, and field definitions
  • Step-by-step guides for common system processes
  • Links to helpful training videos and support documentation
  • Access to current and past release notes


Connect Help is currently under construction. Additional topics are forthcoming and will be added to the site as they are written.

The latest BASCONNECTTM release is 19.1. Highlights of this release include the following:


  • Added confirmation message: “Would you also like to deny associated pending external collection adjustments?” when changing the responsible party on a service line that contains a pending external collection adjustment.

Charge Entry

  • Added logic to auto-populate the Type of Service field with value of '7' when an ASA code is entered on the Coding tab.

Collections Admin

  • Collections Admin topic added to consolidate all collections administration activities.
  • The streamlined and/or modified activities include:
    • Creation of actions, action series, and collections assignment rules at the enterprise-level, with the ability to customize by practice, as needed.
    • New Action Series functionality allows the user to create a pre-defined set, or grouping, of actions.
    • New Collector Groups allow assignment of multiple users to a common collector group for distribution of guarantor, insurance, and denial collection tasks.
    • Tasks assignments for collector groups can be set up in one of two ways:
      • Auto-assignment to users, evenly disbursed to individual members of a collector group.
      • Assigned to a queue, where any member of the designated collector group can access and work the tasks.
    • New Denial Groups allow creation of groups for assignment of collection tasks by denial code.

External Collections

  • Added system logic to deny a pending external collection transaction if the service fee balance is reduced to zero after posting a guarantor or insurance payment.
  • Added ability to create a guarantor collection task when denying a pending external collection transaction.

Fee Schedules

  • Audit Trail tab added to the Fee Schedule page to review and monitor changes made to the fee schedule.

Manage Collections

  • The Guarantor and Insurance tabs of the Manage > Collections page were modified to include sub-tabs providing an enhanced view of guarantor account and service line detail information. 
  • The following activities can now be performed directly from the modified Collections tabs:
    • Update guarantor and patient demographic information
    • Generate demand statements
    • Change account status
    • Update statement processing
    • Override next statement date
    • Flag account as Returned Mail
    • Create Account Notes
    • View Attachments
    • Rebill Claims 


  • Added tab to File > Preferences page to set preferences for the Manage > Collections page.



  • Added new rights to Security > Roles to set permissions for updated Collections Admin functionality.

To view the full release notes for the current Connect release, click here

Latest Training Tutorials

Some Help topics include video tutorials, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to access the topics with related videos.

**Scroll to the bottom of the linked page to find the associated video.**


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This documentation contains copyright protected, confidential, and proprietary trade information of Bolder Anesthesia Solutions, Inc.(Bolder Anesthesia Solutions) and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Bolder Anesthesia Solutions. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement. 

Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Bolder Anesthesia Solutions to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.  

©2006-2020 Bolder Anesthesia Solutions, Inc. All Rights Reserved. Plus BillingTM and BASCONNECTTM are trademarks of Bolder Anesthesia Solutions, Inc. Crosswalk materials are © 2019 American Society of Anesthesiologists. Relative Value Guide materials are © 2019 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists.

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