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About Connect Help

 What's New?

Training Videos

Welcome to BASCONNECTTM, commonly referred to simply as Connect. It is a platform consisting of multiple applications used for managing elements related to medical billing.

The Help Documentation guides you through using Connect via topics which provide:

  • Page, window, and field definitions
  • Step-by-step guides for common system processes
  • Links to helpful training videos and support documentation
  • Access to current and past release notes


Connect Help is currently under construction. Additional topics are forthcoming and will be added to the site as they are written.

The latest BASCONNECTTM release is 18.3. Highlights of this release include the following:


  • Added the ability to copy and paste Account Notes within Connect.
  • Added search functionality to only return accounts with balance greater than zero.
  • Added Claim Holds designation to Active AR tab.
  • Modified Stop Pre-Coll button functionality to send account's pre-collection code as Suspend rather than Cancel in the Stop File.
  • Added Guarantor's Date of Birth to the General tab.
  • Added window to immediately display newly created account's ID upon creation via the File > New > Account process.

Charge Entry

  • Added the ability to override expected allowed fee schedule during case creation.
  • Added the ability to apply payments during case creation.

External Collections

  • Added confirmation window to Post All functionality.
  • Modified the Pending and Transactions tab search windows to include new and modified fields.


  • Export functionality modified to export data in a number format, so further calculations, e.g., summing, can be performed on the information in Excel.

Image Batches

  • New Image Batch window now displayed when creating an Image Batch from a Charge Batch, allowing users to update Image Batch details.

Password Policy

  • Added ability to disable a Connect user's account after a designated number of days of inactivity.

Payers & Plans

  • Added new Bill CRNA Only option to the Insurance Plan / Anesthesia tab.

Payment Batches

  • Added the ability to override expected allowed fee schedule during payment entry process.
  • Show Inactive checkbox added to Filters section to hide payer child plans that are no longer active.


  • Added option to exclude accounts with statement holds from being included in the TSI Start File.


  • Added ability to designate default practice when creating an Image Batch.
  • Added ability to select auto-launch of Search Criteria window when opening the Statement Batches page.


  • Modified the Charge Analysis Detail report:
    • Adjustments column split into two columns: Adjustments - Negative, Adjustments - Positive
    • New columns added: Reversals - Insurance, Reversals - Guarantor, Reversal - Suspense
    • Place of Service added to report output

Statement Batches

  • Added ability to to print preview statements in a preview window without marking the statements as printed.

To view the full release notes for the current Connect release, click here

Latest Training Tutorials

Some Help topics include video tutorials, which provide visual, step-by-step instructions on how to complete the task. Click one of the links below to access the topics with related videos.

**Scroll to the bottom of the linked page to find the associated video.**


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This documentation contains copyright protected, confidential, and proprietary trade information of Bolder Anesthesia Solutions, Inc.(Bolder Anesthesia Solutions) and may not be copied, distributed, or disclosed without prior written permission. This documentation is subject to change without notice and does not represent any expressed or implied commitments by Bolder Anesthesia Solutions. The software described in this documentation is furnished under a License Agreement and may be used or copied only in accordance with the terms and conditions of the agreement. 

Third Party company names and product names may be referenced in this documentation and may be claimed as trademarks by their respective companies; it is not the intention of Bolder Anesthesia Solutions to claim any such names as its own. Throughout this documentation, trademarked names may be used. All person names and information in Connect Help documents are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.  

©2006-2019 Bolder Anesthesia Solutions, Inc. All Rights Reserved. Plus BillingTM and BASCONNECTTM are trademarks of Bolder Anesthesia Solutions, Inc. Crosswalk materials are © 2019 American Society of Anesthesiologists. Relative Value Guide materials are © 2019 American Society of Anesthesiologists. Crosswalk and Relative Value Guide are registered trademarks of the American Society of Anesthesiologists.

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