The latest Connect release is 22.1. Highlights of this release include the following:

Eligibility

• New Eligibility functionality added to Connect with the ability to: 
  • Submit Eligibility Inquiries
  • Receive real-time Eligibility response

(Be sure to watch the Release Highlights Video for additional detail and a demo!)

Please note:

• This functionality is currently only available to clients using TriZetto as their clearinghouse. (TriZetto Eligibility will be expanded to be used with other clearinghouses in future releases.)
• Using Connect's Eligibility functionality requires sign up (including payer enrollment if required) and some back-end setup by our team. 

Access Restrictions

• Fixed issue generating a server error message when selecting the Enable IP Address Restrictions checkbox on the Access Restrictions page.

Charge Batches

• System check added to prevent adding, updating, or deleting Case Hold Reasons on submitted cases.

Claims

• Fixed issue causing incorrect Time Units to display on paper claims.

Code Updates

• Added 2022 Q1 code updates: CCI Edits, GPCI Codes.

Collection Letters

• Confirmation message added to the Collection Letter delete activity.

Collections Admin

• Fixed issue causing collection tasks created from payment entries to bypass Insurance Collection rules and assign the task to the wrong user.

• Fixed issue causing text to duplicate in the From/To fields of Collections Admin if the Force all typing to uppercase system preference is selected.

Payers & Plans

• Added new Case Time – Minutes worked option to the Box 24g drop down options on the Plan / Paper Claim Options tab.​​​​​​​​​​​​​​

Refunds

• Modified the DLT104 refund check format to include: Plan, DOS, Patient Name, and Claim # information.
• Added Payee Address field to Refunds page.

Reports

• Created new Back Office/Portal report: Practice Detail.

• Added new fields to the following reports:
• Anesthesia Case Utilization - Case Output: Place of Service
• Case Analysis Detail: Place of Service, Primary/Secondary Subscriber ID, Primary/Secondary Member ID, Primary/Secondary Group ID
• Charge Analysis Detail: Gender, Hold Statement, Rendering Provider NPI, Referring Provider NPI
• Insurance Payment Denial Detail: Payment Rank, Create Date, Case Reporting Type, Facility Case ID
• Payment Analysis Detail: Case ID, Facility Case Number, Check Number
• Practice Performance Summary: Malpractice RVU, Facility RVU, Non-Facility RVU
• Production Analysis Summary: Insurance Payments, Guarantor Payments

• Added new group by options to the following reports:
• Charge Payment Posting: Rendering Provider, Referring Provider
• Practice Performance Summary: Referring Provider, Place of Service, Type of Service
• Production Analysis Summary: CPT, ASA, Financial Class

• Added new report parameters to the following reports:
• Insurance Payment Denial Detail: Created Date in Date Mode
• Production Analysis Summary: Date Mode

• Added logic to return all cases within the specified time range on the Anesthesia Case Utilization - Case Output report, regardless of the rendering provider’s time.
• ​​​​​​​Fixed issue with pulling and populating the correct default collector in the Insurance Collection Action Details report.

To view the full release notes for the current Connect release, click here.