Overview

The Payer: New and Payer: [name] pages are comprised of five tabs:

The Provider IDs tab collects the unique identification numbers issued by the payer to providers. Use the Provider IDs tab to record identification numbers issued by the payer to each provider whether the provider participates with the payer or not. Provider participations and identification numbers recorded at the payer are inherited by its plans, but can be overridden at the plan.

The Provider IDs will only be generated on paper claims.

How to Get Here?

To open the Provider IDs tab for new payer:

From the Home Page:
From the Menus:
Via Shortcut Keys: 
  1. Click Payers & Plans from the Admin list 
  2. Click Create Payer
  3. Click the Provider IDs tab
  1. Open the Admin menu and select Payers & Plans
  2. Click Create Payer
  3. Click the Provider IDs tab
  1. From the Payers & Plans page, press [Alt] + [C]
  2. Click the Provider IDs tab


To open the Provider IDs tab for existing payer:

From the Home Page:
From the Menus:
Via Shortcut Keys: 
  1. Click Payers & Plans from the Admin list 
  2. Select the payer to be modified
  3. Click Update*
  4. Click the Provider IDs tab

*Alternate Navigation: Double-click the payer from the list

  1. Open the Admin menu and select Payers & Plans

  2. Select the payer to be modified

  3. Click Update*

  4. Click the Provider IDs tab

*Alternate Navigation: Double-click the payer from the list

  1. From the Payers & Plans page, select the payer to be modified
  2. Press [Alt] + [U]
  3. Click the Provider IDs tab

 

(Click an image below to enlarge.)

Payer: New Page / Provider IDs Tab


 Payer: [name] Page / Provider IDs Tab




Field Definitions

Field

Type

Required

Description

Provider ID Type

Filter

Yes

Specifies whether provider identification numbers are issued for general use or for facility-specific use. Options include:

  • General Provider ID
  • Facility-Specific
  • Does Not Issue IDs 
Practice FilterYes The list of the practices to which providers are affiliated.
Find SearchNoFilter for locating a provider. The provider name or identification number can be entered. The values entered are matched to the items in the list as you type.
Hide Expired Checkbox NoIf checked, hides the providers who are not currently active. If not checked, both active and inactive providers are displayed.
Provider Name 

Display Only

(Pulled from created/updated Providers)

YesThe name of the provider. By default, the provider name is listed by last name, first name in ascending order.
PAR CheckboxNo 

Indicates whether the provider participates in the payer or plan as a network provider. If checked, the provider is PARticipating.  

Use the effective and expiration dates to manage the status of PARticipating and non-PARticipating providers.

  • For a PAR provider who is renewing the contract as a PAR provider, enter the ending date of the contract in the Expiration Date column.

  • For a PAR provider going to a non-PAR provider status, enter the ending date of the contract in the Expiration Date column.

  • For a non-PAR provider going to a PAR provider status, enter the date the provider ends the non-PAR status in the Expiration Date column. 

Accepts Assign CheckboxNo

Indicates whether the provider can receive reimbursement directly from the payer or plan on behalf of the patient, and that the provider accepts the contractual amount for reimbursement.

If PAR is selected, the Accepts Assign option is automatically selected.

  • If the payer or plan does not accept reimbursement on behalf of the patient, remove the check mark from the Accepts Assign checkbox.
  • If the provider participates with the payer or plan, this option must be selected.

If the PAR option is cleared, the Accepts Assign can be selected independently. Select this option if the patient has given the provider permission to accept payment from the payer or plan on the behalf of the patient; otherwise leave blank.

Effective Date (mm/dd/yyyy)Yes (for PAR provider)

The date the provider begins accepting the insurance of the payer or plan as either a non-PARticipating or a PARticipating provider. 

For a PAR provider, this date is required.

Expiration Date (mm/dd/yyyy)No

The date the provider no longer participates in the payer or plan, or the day before a non-PARticipating provider goes to a PARticipating provider. Typically, this date is the expiration date of the payer or plan contract.

Use the effective and expiration dates to manage the status of PARticipating and non-PARticipating providers.
  • For a PAR provider who is renewing the contract as a PAR provider, enter the ending date of the contract in the Expiration Date column.

  • For a PAR provider going to a non-PAR provider status, enter the ending date of the contract in the Expiration Date column.

  • For a non-PAR provider going to a PAR provider status, enter the date the provider ends the non-PAR status in the Expiration Date column.

For example, the provider starts participating on 03/01/2016. Enter 02/29/2016 as the expiration date in the existing row, then click Add to add a new row. In the new row, select the PAR checkbox, and then enter 03/01/2012 as the effective date, and the provider identification number in the appropriate columns.

Suspend Claims CheckboxNo Indicates claims will not be generated for a particular provider. If checked, all claims submitted from a provider are suspended. If charges are entered for the provider in Connect Back Office, an error displays during the error checking process, and no claims are generated for the provider.
Contract Code Free TextNo Specifies the contract code for the payer or plan. For Medicaid OK, type the applicable contract code in this column to include this code in the 2300 loop, CN1 segment of the electronic claim.
Provider ID
No

The general identification number issued to the provider by the payer or plan. This column only appears if the Provider ID Type is set to General Provider ID.

Facility Provider IDs
No

The facility identification number issued to the provider by the payer or plan. This column only appears if the Provider ID Type is set to Facility-Specific.

The field may contain multiple Provider IDs if there are multiple facilities. To populate/update the field:

  1. Click the field to open the drop down list.
  2. Enter the Provider ID in the field of the relevant Facility Name.
  3. Click OK.

Button Descriptions

Button

Shortcut Keys

Description

Step-By-Step Guides

Add
Add a new row under the existing provider to update the effective and expiration dates of a PAR provider or add a non-PAR provider that is now PAR.
  1. Select the expired provider.
  2. Click Add. A new line for the provider is created with the text in red.
  3. Update the details for the provider.
  4. Click Save.
Clear ID[Alt] + [I]Remove the effective and expiration dates and the provider identification number.
  1. Select the provider from the list.
  2.  Click Clear ID. The Effective, Expiration, and Provider ID information is cleared for the selected provider.






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