Complete this task to create a payment plan on a guarantor account. The account must have an outstanding balance of service fee line items in guarantor responsibility. I
If the account has a payment plan, the following text appears across the top of the Active AR tab. A Payment Plan is active for this account.
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| When a payment plan is already active on the account, any new service fee line balances in guarantor responsibility are automatically added to the payment plan. You do not need to create a new one. |
Step-By-Step Guide
Step | Instructions |
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| 1 | From the Act: [ID] > Active AR tab of the guarantor account or the Collections > Guarantor tab (with the account selected), click Payment Plan. The Payment Plan window opens.
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| 2 | Enter the amount of the payment for the payment plan in the Payment Amount field. |
| 3 | In the Payment Interval section, select the frequency in which the payment is due: Monthly or Specified number of days. |
| 4 | Enter or select the date of the first payment in the First Payment Date field. |
| 5 | Enter any additional information about the payment plan in the Add Additional Note field. |
| 6 | Click Save. The account is flagged with the following text: A Payment Plan is active for this account. |
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