Page History

Overview

Panel

Info
The Collection Letters page is used to print collection letters generated from guarantor or insurance collection tasks. Collection letters are listed by unique identification numbers assigned to the them when they are generated.

Info

From the Home Page:	From the Menus:	*Via Shortcut Keys:*
Click Collection Letters from the Manage list.	Open the Manage menu and select Collection Letters.	Press [Alt] + [M] + [O].

Field	Type	Required	Description
Practice	Display Only (pulled from generated Collections Letter)	Yes	The practice with which the collection letter is associated.
Letter	Display Only (pulled from generated Collections Letter)	Yes	The identification number assigned to the collection letter when it is generated.
Letter Layout	Display Only (pulled from generated Collections Letter)	Yes	The collection letter layout that is linked to the action. This layout determines the content of the collection letter.
Collector	Display Only (pulled from generated Collections Letter)	Yes	The name of the collector who sent the collection letter.
Account	Display Only (pulled from generated Collections Letter)	Yes	The account number of the guarantor account on which the collection letter was sent.
Recipient	Display Only (pulled from generated Collections Letter)	Yes	The person to whom the collection letter was sent.
Printed At	Display Only (pulled from generated Collections Letter)	Yes	The time and date the letter was initially printed.

Search

[Alt] + [S]

To search and define which collection letters are listed on the Collection Letters page.

Print

[Alt] + [P]

To print a collection letter via self-print or statement service.

Delete

[Alt] + [D]

To delete a collection letter.

Select the collection letter to be removed.
Click Delete. The collection letter is removed from the Collection Letters tab.

Note
The user must have the Collection Letters - Delete permission to perform this activity. A collection letter cannot be deleted if it has already been printed.