Complete this task to reassign financial responsibility of a service fee (SVCFE) line item from one party to another. For example, from payer to guarantor, guarantor to guarantor, or payer 2 to payer 1.
Step-By-Step Guide
Step | Instructions | Additional Information | ||
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| 1 | From the Act: [ID] > Active AR tab of the guarantor account, select the service fee (SVCFE) line item to reassign the financial responsibility. |
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| 2 | Click Roll To. The Change Responsibility window opens.  |
| 3 | Review the information for the service fee line item in the Selected Service Line section to verify you have selected the correct service fee line. |
| 4 | Open the Roll To drop down list and select the payer or guarantor taking financial responsibility for the service fee. |
| 5 | (Optional) Enter the reason or any other information for the financial reassignment in the Note field. |
| 6 | Click OK. The Deny Pending EXCOL confirmation window opens. |
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